Organizational Citizenship Behaviors: A Conceptual Analysis and Some Inferences for the Schools

Yıl 2005, Cilt: 25 Sayı: 1, 317 - 339, 01.03.2005

Ferudun Sezgin

Öz

Organizational effectiveness depends on the quality of the human resources rather than the quantity of their financial sources. This case is also valid for the schools which have social and open system characteristics. For this reason, in recent years, one of the most widely studied topics in the field of organizational behavior and human resources is Organizational Citizenship Behaviors (OCBs). This concept refers to employees\' extra-role behaviors which are voluntary and extend beyond their formal job descriptions. There are five dimensions of OCBs: altruism, civic virtue, conscientiousness, courtesy, and sportsmanship. These dimensions contribute to individualistic and organizational performances. It is possible to say that there is a positive relationship between OCBs and job satisfaction, organizational commitment, and performance. OCBs may also make important contributions to schools by promoting the cooperation among teachers. The mainÖrgütsel vatandaşlık davranışları ÖVD , formal iş tanımı, örgütsel etkililik, rol fazlası davranış, okul.Organizational citizenship behaviors OCBs , formal job description, organizational effectiveness, extra role behavior, school. Tam Metin

Anahtar Kelimeler

Organizational citizenship behaviors OCBs , formal job description, organizational effectiveness, extra role behavior, school.

Örgütsel Vatandaşlık Davranışları: Kavramsal Bir Çözümleme ve Okul Açısından Bazı Çıkarımlar

Öz

Örgütsel etkililik, örgütlerin maddi kaynaklarının çokluğundan ziyade, insan kaynaklarının niteliğine bağlıdır. Bu olgu, sosyal ve açık sistem özellikleri gösteren okullar açısından da geçerlidir. Bu nedenle, son yıllarda, örgütsel davranış ve insan kaynakları alanında en yaygın çalışılan konulardan biri, ‘Örgütsel Vatandaşlık Davranışları\'dır (ÖVD). Bu kavram, işgörenlerin formal iş tanımlarının ötesindeki gönüllü olarak yaptıkları ekstra rol davranışlarını ifade eder. ÖVD\'nin beş boyutu vardır: özgecilik, sivil erdem, vicdanlılık, nezaket ve sportmenlik. Bu boyutlar, bireysel ve örgütsel performansa katkıda bulunur. İş doyumu, örgütsel bağlılık ve performans ile ÖVD arasında pozitif bir ilişkinin olduğunu söylemek mümkündür. Aynı zamanda, ÖVD, öğretmenler araOrganizational effectiveness depends on the quality of the human resources rather than the quantity of their financial sources. This case is also valid for the schools which have social and open system characteristics. For this reason, in recent years, one of the most widely studied topics in the field of organizational behavior and human resources is Organizational Citizenship Behaviors (OCBs). This concept refers to employees\' extra-role behaviors which are voluntary and extend beyond their formal job descriptions. There are five dimensions of OCBs: altruism, civic virtue, conscientiousness, courtesy, and sportsmanship. These dimensions contribute to individualistic and organizational performances. It is possible to say that there is a positive relationship between OCBs and job satisfaction, organizational commitment, and performance. OCBs may also make important contributions to schools by promoting the cooperation among teachers. The mainÖrgütsel vatandaşlık davranışları ÖVD , formal iş tanımı, örgütsel etkililik, rol fazlası davranış, okul.Organizational citizenship behaviors OCBs , formal job description, organizational effectiveness, extra role behavior, school. Tam Metin

Anahtar Kelimeler

Örgütsel vatandaşlık davranışları ÖVD , formal iş tanımı, örgütsel etkililik, rol fazlası davranış, okul.

Kaynakça

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