İş Doyumunun Performansa Etkisinde Mutluluğun Aracılık Rolü Üzerine Bir Araştırma

Yıl 2018, Cilt: 13 Sayı: 2, 148 - 165, 30.12.2018

Recep Caner Erselcan Pınar Süral Özer

Öz

İş doyumunun performansa etkisinde mutluluğun rolünü araştırmayı amaçlayan çalışma, pozitif örgütsel davranış alanında güncel bir araştırma konusu olan mutluluğun çalışan performansına etkilerini ortaya çıkarmayı
ve bu etkilerini incelemeyi hedeflemektedir. Yazında uzun yıllardır tartışılan ‘mutlu çalışanlar daha verimli midir?’ sorusuna yanıt aramak üzere
olumlu bir tutum olan iş doyumunun performansa etkisinde mutluluğun
rolünün sorgulanarak alan yazına katkı sağlanması amaçlanmıştır. Fisher
(2010:385), çalışan mutluluğunun akademik araştırmalara nadiren konu
edildiğine dikkat çekmektedir. İlgili yazında genel olarak araştırmalar iş
doyumu üzerinde yoğunlaşmakla beraber, geçen 20 yıl zarfında işyerinde
bazı mutluluk formları veya pozitif duygularla ilgili deneyimler konusunda
birtakım yapılar araştırılmış, bu yapıların pek çoğu işyerinde pozitif tutumlar, pozitif haller ve hissiyat üzerinde durmuştur. Bu çalışma kapsamında,
Pavia Üniversitesi, Beyin ve Davranış Bilimleri Bölümü’nde araştırma modeline uygun ölçeklerin değerlendirilmesi, düzenlenmesi ve soru formuna
uyarlanması gerçekleştirilmiş, pilot çalışmanın ardından 2017 Haziran
-Temmuz aylarında hedef gruplara e-posta ile dağıtılarak geçerli toplam
409 yanıt elde edilmiştir. Araştırma bulguları; işte mutluluğun iş doyumu
ile çalışan performansı arasında; tam aracılık bağı oluşturduğu, performansı olumlu yönde etkilemekte olduğu ve iş doyumunun performansı ancak
mutluluğun geliştirici yöndeki katkısı ile yordadığını ortaya çıkarmıştır.

Anahtar Kelimeler

İş Doyumu, Olumlu Duygular, Olumsuz Duygular, İşte Mutluluk, Çalışan Performansı

Kaynakça

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