The mediating role of organizational support and job stress in the relationship between organizational culture and leave intention

Öz

The study aims to determine the sequential mediating role of organizational support and job stress in the effect of organizational culture on the intention to leave. The sample of this study consists of white-collar professionals working in the banking and finance sector in Istanbul. The convenience sampling method was preferred in the data collection process. Within the scope of the study, data was collected from a total of 441 participants. SPSS 27 package program and SPSS Process macro V4.2 were used to analyze the data. According to the research findings, it was determined that organizational culture increases the perceived organizational support perception of employees. In addition, organizational culture reduces the job stress and leave intentions of employees in the banking and finance sector. It was determined that perceived organizational support reduces the stress of employees. On the other hand, perceived organizational support significantly reduces employees' leave intentions, while job stress increases them. According to the mediation analysis findings, increasing perceived organizational support in organizational culture reduces job stress and decreases employees' intention to leave. In summary, managerial support and job stress mediate the effect of organizational culture on leave. The study presents important findings about the buffering hypothesis.

Anahtar Kelimeler

• organizational culture
• perceived organizational support
• job stress
• intention to leave.

Örgüt kültürü ve işten ayrılma niyeti arasındaki ilişkide örgütsel destek ve iş stresinin aracılık rolü

Öz

Araştırmanın amacı örgüt kültürünün işten ayrılma niyetine etkisinden örgütsel destek ve iş stresinin sıralı aracılık rolünün tespit edilmesidir. Bu araştırmanın örneklemini, İstanbul'da bankacılık ve finans sektöründe çalışan beyaz yakalı profesyoneller oluşturmaktadır. Veri toplama sürecinde kolayda örnekleme yöntemi tercih edilmiştir. Araştırma kapsamında, toplamda 441 katılımcıdan veri toplanmıştır. Verilerin analizinde SPSS 27 paket programı ve SPSS Process V4.2 makrosu kullanılmıştır. Araştırma bulgularına göre örgüt kültürünün çalışanların algılanan örgütsel destek algısını yükselttiği tespit edilmiştir. Ayrıca örgüt kültürü, bankacılık ve finans sektöründeki çalışanların iş stresini ve işten ayrılma niyetlerini de azaltmaktadır. Algılanan örgütsel desteğin çalışanların streslerini azalttığı tespit edilmiştir. Diğer yandan algılanan örgütsel destek çalışanların işten ayrılma niyetlerini de önemli düzeyde azaltmaktadır. İş stresi ise çalışanların işten ayrılma niyetlerini arttırmaktadır. Aracılık analizleri bulgularına göre örgüt kültürünün algılanan örgütsel desteği arttırması iş stresini azaltmakta ve çalışanların işten ayrıma niyeti azalmaktadır. Özetle örgüt kültürünün işten ayrılmaya olan etkisinde örgütsel destek ve iş stresinin aracılık rolü bulunmaktadır. Araştırma, Buffering (Tampon Etkisi) Hipotezi hakkında önemli bulgular sunmaktadır.

Anahtar Kelimeler

• örgüt kültürü
• algılanan örgütsel destek
• iş stresi
• işten ayrılma niyeti.

Kaynakça

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