The Intermediate Role of Employee Loyalty in The Effect of Paternalist Leadership on Work Engagement: A Research in The Health Sector

Öz

This research was carried out to test the mediating role of employee loyalty in the effect of paternalistic leadership perception of healthcare employees on their level of work engagement. The sample of the study consists of 310 healthcare professionals working in a private hospital operating in Istanbul. The research data was collected by face-to-face survey method. Process Macro v4.0 application and IBM SPSS 25.0 program were used in the analysis of the data. Participants’ paternalistic leadership perception mean score was 3.53±0.70, employee loyalty mean score was 3.71±0.79, and work engagement mean score was 3.55±0. As a result of the analysis, it was determined that paternalist leadership had positive significant effect on work engagement (β=0.523, t=10.766, p<0.01). As a result of the analysis, it was determined that paternalist leadership had positive significant effect on work engagement (β=0.535, t=11.103, p<0.01). Employee loyalty has positive significant effect on job engagement (β=0.728, t=18.640, p<0.01). Employee loyalty was found to have intermediating role in the effect of paternalistic leadership on work engagement (c'=0.3228, 95% CI [0.2382, 0.4180]). As a general result, it would be appropriate for health managers who want to increase the level of work engagement and employee loyalty of health care employees to show paternalistic leadership behavior. Since employee loyalty has intermediating role in this relationship, health managers can increase the level of work engagement of health care employees with practices that increase employee loyalty.

Anahtar Kelimeler

• Paternalistic Leadership
• Work Engagement
• Employee Loyalty. Healthcare Employees.

Paternalist Liderliğin İşe Bağlılık Üzerine Etkisinde Çalışan Sadakatinin Aracılık Rolü: Sağlık Sektöründe Bir Araştırma

Öz

Bu araştırma sağlık çalışanlarının paternalist liderlik algısının işe bağlılık düzeyleri üzerindeki etkisinde çalışan sadakatinin aracılık rolünü test etmek amacıyla yapılmıştır. Araştırma İstanbul ilinde özel bir hastanede çalışan 310 sağlık çalışanı üzerinde yapılmıştır. Araştırma verileri yüz yüze anket yöntemi ile toplamıştır. Verilerin analizi IBM SPSS 25.0 programı ile Process Makro v4.0 uygulaması kullanılarak yapılmıştır. Katılımcılara ait paternalist liderlik algı puan ortalaması 3.53±0.70, çalışan sadakati puan ortalaması 3.71±0.79, işe bağlılık puan ortalaması 3.55±0.71, olarak belirlenmiştir. Yapılan analizde paternalist liderliğin çalışan sadakati üzerine pozitif yönde ve anlamlı bir etkisi olduğu saptanmıştır (β=0.523, t = 10.766, p<0.01). Analiz sonucunda paternalist liderliğin işe bağlılık üzerinde anlamlı etkisi olduğu saptanmıştır (β=0.535, t=11.103, p<0.01). Çalışan sadakatinin işe bağlılık üzerinde pozitif yönde ve anlamlı bir etkisi olduğu belirlenmiştir (β=0.728, t=18.640, p<0.01). Paternalist liderliğin işe bağlılık üzerindeki etkisinde çalışan sadakatinin aracılık rolü olduğu tespit edilmiştir (c’= 0.3228, %95 CI [0.2382, 0.4180]). Genel sonuç olarak sağlık çalışanlarının işe bağlılık ve çalışan sadakati düzeylerini arttırmak isteyen sağlık yöneticilerinin paternalist liderlik davranışı göstermesi uygun olacaktır. Bu ilişkide çalışan sadakatinin aracılık rolü olduğu için sağlık yöneticileri çalışan sadakatini arttırıcı uygulamalarla sağlık çalışanlarının işe bağlılık düzeylerini arttırabilirler.

Anahtar Kelimeler

• Paternalist Liderlik
• Işe Bağlılık
• Çalışan Sadakati
• Sağlık Çalışanı.

Kaynakça

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