Liderlik Tarzlarının İşyeri Çatışması Üzerindeki Etkisi: Sağlık Hizmetleri Çalışanlarına Yönelik Bir Uygulama

Öz

Araştırma, dönüşümcü liderlik, etkileşimci liderlik ve tam serbesti tanıyan liderliğin işyeri çatışması üzerindeki etkisini ölçmek amacıyla gerçekleştirilmiştir. Araştırmada “kolayda örneklem yöntemi” kullanılmıştır. Araştırma verilerinin toplanması amacıyla anket tekniği kullanılmıştır. Araştırma kapsamında Gaziantep’deki kamu ve özel hastanelerde görev yapan ve idari görevi bulunmayan sağlık hizmetleri çalışanlarından 406 geçerli anket toplanmıştır. “Kısmi en küçük kareler” (PLS) ve “Yapısal Eşitlik Modellemesi” (SEM), dönüşümcü, etkileşimci, tam serbesti tanıyan liderlik ve işyeri çatışması arasında önerilen teorik hipotezlerin incelenebilmesi için yürütülmüştür. Gerçekleştirilen yapısal eşitlik modeli sonuçlarına göre dönüşümcü liderlik alt boyutlarından ilham verici motivasyon, idealleştirilmiş etki, entelektüel uyarım ve bireyselleştirilmiş ilginin bilişsel ve ilişkisel çatışma üzerinde negatif etkileri olduğu sonuçlarına ulaşılmıştır. Araştırmada ayrıca etkileşimci liderlik alt boyutlarından koşullu ödülün bilişsel ve ilişkisel çatışma üzerinde negatif etkisi olduğu sonucuna ulaşılmıştır. Ayrıca etkileşimci liderliğinin diğer alt boyutları olan istisnalarla yönetim-aktif ve istisnalarla yönetim-pasifin bilişsel ve ilişkisel çatışma üzerinde pozitif etkisi olduğu sonuçlarına ulaşılmıştır. Araştırmada son olarak tam serbesti tanıyan liderlik tarzının bilişsel ve ilişkisel çatışma üzerinde herhangi bir etkisinin olmadığı sonuçlarına ulaşılmıştır

Anahtar Kelimeler

• Dönüşümcü Liderlik
• Etkileşimci Liderlik
• Tam Serbesti Tanıyan Liderlik
• Hastane

The Effect of Leadership Styles on Workplace Conflict: An Application for Healthcare Professionals

Öz

The research was conducted to measure the effects of transformational leadership, transactional leadership and laissez-faire leadership on workplace conflict. “Convenience sampling method” was used in the research. Survey technique was used to collect research data. Within the scope of the research, 406 valid surveys were collected from healthcare professionals who work in public and private hospitals in Gaziantep and do not have administrative duties. “Partial Least Squares” (PLS) and “Structural Equation Modeling” (SEM) were conducted to examine the theoretical hypotheses proposed between transformational, transactional, laissez-faire leadership and workplace conflict. According to the results of the structural equation model, it was concluded that inspirational motivation, idealized influence, intellectual stimulation and individualized consideration, which are transformational leadership sub-dimensions, have negative effects on cognitive and relational conflict. The research also concluded that contingent reward, one of the transactional leadership sub-dimensions, has a negative effect on cognitive and relational conflict. In addition, it was concluded that the other sub-dimensions of transactional leadership, management by exception-active and management by exception-passive have positive effect on cognitive and relational conflict. Finally, the study concluded that laissez-faire leadership style does not have any effect on cognitive and relational conflict

Anahtar Kelimeler

• Transformational Leadership
• Transactional Leadership
• Laissez-faire leadership
• Hospital

Kaynakça

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