Çevrimiçi Sağlık Bilgisi Arama Davranışının Hasta-Hekim İlişkisine Etkileri

Öz

İnternet ve dijital teknolojilerin yaygınlaşmasıyla birlikte çevrimiçi sağlık bilgisi arama davranışı, hasta-hekim ilişkisiyle bağlantılı önemli bir unsur hâline gelmiştir. Bu derlemede, çevrimiçi sağlık bilgisi arama davranışı ile hasta-hekim ilişkisi arasındaki ilişkinin güncel literatür doğrultusunda değerlendirilmesi amaçlanmıştır. PubMed veri tabanında 2016–2026 yılları arasında yayımlanan İngilizce makaleler taranmış; çevrimiçi sağlık bilgisi arama davranışı, hasta-hekim ilişkisi, sağlık okuryazarlığı, hekime duyulan güven ve yapay zekâ ile ilişkili çalışmalar narratif derleme yaklaşımıyla incelenmiştir. Bulgular, çevrimiçi sağlık bilgisi arama davranışı ile hasta-hekim ilişkisi arasındaki ilişkinin bilginin güvenilirliği, sağlık ve e-sağlık okuryazarlığı, hekime duyulan güven, hasta merkezli iletişim ve bireysel özelliklerle bağlantılı olduğunu göstermektedir. Güvenilir çevrimiçi sağlık bilgileri daha yüksek hasta katılımı ve ortak karar alma düzeyleriyle ilişkiliyken, yanlış veya yanıltıcı bilgiler daha yüksek sağlık kaygısı ile güven ve iletişim sorunlarıyla ilişkili bulunmuştur. Yapay zekâ destekli uygulamalar hasta eğitimine katkı sağlayabilmekle birlikte güvenli kullanım için hekim denetimi gereklidir. Sağlık profesyonellerinin güvenilir bilgi kaynaklarını teşvik etmesi ve dijital sağlık okuryazarlığını desteklemesi, güvene dayalı hasta-hekim ilişkisinin güçlendirilmesine katkı sağlayabilir.

Anahtar Kelimeler

• Çevrimiçi Sağlık Bilgisi
• Hasta-Hekim İlişkisi
• Sağlık Bilgisi Arama Davranışı
• Sağlık Okuryazarlığı
• Yapay Zeka

Destekleyen Kurum

Yok

Etik Beyan

Bu çalışma narratif derleme niteliğinde olup insan veya hayvan katılımcılar üzerinde yürütülen bir araştırma içermediğinden etik kurul onayı gerektirmemektedir.

Effects of Online Health Information Seeking Behavior on the Patient–Physician Relationship

Öz

With the widespread use of the Internet and digital technologies, online health information-seeking behavior has become an important factor associated with the patient–physician relationship. This review aimed to evaluate the relationship between online health information-seeking behavior and the patient–physician relationship in light of the current literature. English-language articles published between 2016 and 2026 were identified through a search of the PubMed database, and studies related to online health information-seeking behavior, the patient–physician relationship, health literacy, trust in physicians, and artificial intelligence were examined using a narrative review approach. The findings indicate that the relationship between online health information-seeking behavior and the patient–physician relationship is associated with the reliability of health information, health and eHealth literacy, trust in physicians, patient-centered communication, and individual characteristics. Reliable online health information has been associated with higher levels of patient engagement and shared decision-making, whereas inaccurate or misleading information has been associated with higher levels of health anxiety and problems related to trust and communication. Although artificial intelligence–supported applications may contribute to patient education, physician oversight is required for their safe use. Encouraging reliable sources of health information and supporting digital health literacy by healthcare professionals may contribute to strengthening a trust-based patient–physician relationship.

Anahtar Kelimeler

• Artificial Intelligence
• Health Information Seeking Behavior
• Health Literacy
• Online Health Information
• Physician-Patient Relations

Destekleyen Kurum

None

Etik Beyan

Bu çalışma narratif derleme niteliğinde olup insan veya hayvan katılımcılar üzerinde yürütülen bir araştırma içermediğinden etik kurul onayı gerektirmemektedir.

Kaynakça

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