Larenjektomiden Sonra Hasta İletişimi: Görsel İletişim Rehberi Kullanılan Pilot Çalışma

Yıl 2017, Cilt: 4 Sayı: 1, 28 - 42, 18.05.2017

Melek Ertürk Yavuz , Ayla Gürsoy

Öz

Amaç: Çalışmanın amacı görsel iletişim rehberinin etkinliğini belirlemekti.
Gereç ve Yöntem: Araştırma kalitatif ve kantitatif araştırma metodlarını içeren karma
yöntemle yapıldı. Çalışmada parsiyel larenjektomi olan 14 hasta ve 20 sağlık personeli yer aldı.
Bulgular: Hastalar görsel iletişim rehberini kendilerini ifade etmede yardımcı olduğunu
belirttiler. Ayrıca, rehberdeki konuların uygun bir şekilde ele alındığını bildirdiler ve rehberi
kullanışlı buldular. Ancak hastaların yarısı resimleri yeterli bulmadı. Hem sağlık personeli
hem de hastalar rehberdeki resimleri açık ve kolay anlaşılabilir, resimlerin rengini ve
boyutunu ve yazıların tipini uygun buldu. Sağlık profesyonelleri rehberin kullanışlı olduğunu
ve iletişimde zaman kazandırdığı ancak hastaların psikolojik sorunlarını paylaşması için
yeterli resim içermediği görüşündeydi. Kalitatif verilerin analizinden sonra, dört ana tema
belirlendi. Bunlar: konuşamama deneyimi, hızlı ve kolay iletişim, güven ve olumlu ve olumsuz
görüşlerdir.
Sonuç: Görsel iletişim rehberinin parsiyel larenjektomi olan hastaların iletişimi için yararlı ve
kullanılabilir olabileceği sonucuna varıldı.

Anahtar Kelimeler

Görsel iletişim rehberi, hemşirelik, larenjektomi, sözsüz iletişim

Patient Communication Following Laryngectomy: A Pilot Study Using Visual Communication Guide

Öz

Aim: The aim of this study was to determine the efficacy of the visual communication guide.
Materil and Methods: This research was carried out with the mixed method, integrating
qualitative and quantitative research methods. Fourteen partial laryngectomy patients and
20 healthcare professionals took part in this study.
Results: The patients stated that the visual communication guide helped them to express
themselves. They also stated that the issues in the guide were handled appropriately, and
they found the guide useful. However, half of the patients found the images inadequate. At
the same time, healthcare professionals and patients found the images in the guide clear and
easy to understand, and the colors and sizes of the images and fonts adequate. The healthcare
professionals thought that the guide was convenient and saved time in communication but it
did not contain enough images for patients to share their psychological issues. After analysis
of the qualitative data, four main themes were determined. These were: the experience of
being unable to speak, quick and easy communication, confidence, and positive and negative
opinions.
Conclusion: It was concluded that the visual communication guide can be effective and useful
for the communication of patients who have undergone partial laryngectomy.

Anahtar Kelimeler

Laryngectomy, nonverbal communication, nursing, visual communication guide

Kaynakça

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