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Interruption in Nursing Practice: Literature Review

Yıl 2022, Cilt: 9 Sayı: 1, 100 - 108, 11.04.2022
https://doi.org/10.31125/hunhemsire.1102094

Öz

Aim: İnterruption of nursing practices directly affects the performance of nurses, complicates the decision-making process in complex activities that require intense concentration, and negatively affect productivity. This literature review aims to investigate the studies on the problem of interruption in nursing practices.
Material and Methods: This literature review was carried out using the keywords "nursing practices”, “interruption”, “interruption” and “nursing practices”, “interruption” and “nursing care" in Google Scholar, MEDLINE, Pubmed, CINAHL, Science Direct, Ebscohost databases and Turkish Council of Higher Education Thesis database. Turkish and English-language articles published in 2010-2020 with full-text access were included in the study. A total of 385 studies were found as a result of the literature search. Nineteen studies were selected in accordance with the research inclusion criteria.
Results: Of the studies reviewed, 14 were descriptive, 4 were pre-test, post-test quasi-experimental, and 1 was a randomized controlled trial. In the studies, it was found that the sample size consisted of at least five nurses and at most 278 nurses. Observation, interview, and questionnaire forms were used to collect the data. Most of the research has focused on interruptions in the drug administration process. According to the findings of the studies included in the review, it was determined that the nurses frequently encountered the problem of interruption, generally experienced an interruption in the drug administration process, the main reason was human-induced, and the number of divisions experienced decreased with the attempts to reduce it.
Conclusion: Although there has been an increase in the number of studies on the problem of interruption in nursing practice in recent years, it has been seen that most of them are related to its frequency and causes. It can be recommended to carry out studies on the management of the interruption problem in nursing practices.

Kaynakça

  • 1. Speier C, Valacich JS, Vessey I. The influence of task interruption on individual decision making: an information overload perspective. Decision Sciences. 1999;30(2):337-60.
  • 2. Bowers JB, Lauring C, Jacobson N. How nurses manage time and work in long-term care. JAN. 2001;33:484-91.
  • 3. Westbrook JI, Woods A, Rob MI, Dunsmuir WTM, Day RO. Association of interruptions with increased risk and severity of medication administration errors. Archives of Internal Medicine. 2010;170:683-90.
  • 4. Myers RA, Parikh PJ. Nurses’ Work Wıth Interruptıons: An Objectıve Model For Testıng Interventıons. Health Care Manag Sci. 2019;22:1-15.
  • 5. Weigl M, Müller A, Zupanc A, Angerer P. Participant observation of time allocation, direct patient contact and simultaneous activities in hospital physicians. BMC Health Services Research. 2009;9(110):1-11.
  • 6. Hopp PJ, Smith CAP, Clegg BA, Heggestad ED. Interruption management: The use of attention-directing tactile cues. Human Factors. 2005;47(1):1-11.
  • 7. Brixey JJ, Robinson DJ, Johnson CW, Johnson TR, Turley JP, Zhang JA. Concept analysis of the phenomenon interruption. Adv Nurs Sci. 2007;30(1):26-42.
  • 8. Koong AYL, Koot D, Eng SK, Purani A, Yusoff A, Goh CC, et al., When the phone rings- Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication. BMC Family Practice. 2015;16(114):1-8.
  • 9. Hayes C, Jackson D, Davidson PM, Power T. Medication errors in hospitals: A literature review of disruptions to nursing practice during medication administration. J Clin Nurs. 2015;24(21-22):3063-76.
  • 10. Türk Dil Kurumu sözlük. Kesinti [Internet]. 2020 [Erişim Tarihi 20 Ocak 2020]. Erişim adresi: https://sozluk.gov.tr/
  • 11. Sørensen EE, Brahe L. Interruptions in clinical nursing practice. J Clin Nurs. 2014;23(9-10):1274-82.
  • 12. Berg LM, Källberg AS, Göransson KE, Östergren J, Florin J, Ehrenberg A. Interruptions in emergency department work: an observational and interview study. BMJ Qual Saf. 2013;22(8):656-63.
  • 13. Kohn LT, Corrigan JM, Donaldson MS (eds.). To err is human: Building a safer health system. Institute of Medicine, Washington: National Academy Press; 2000.
  • 14. Petersen HD. Hospital culture and a public register of reprimands issued according to medical law section 6. Ugeskrift for Læger.2005;167:1776.
  • 15. Potter P, Wolf L, Boxerman S, Grayson D, Sledge J, Dunagan C, Evanoff B. An analysis of nurses’ cognitive work: A new perspective for understanding medical errors. Advances in Patient Safety. 2005;1:39-51.
  • 16. Biron AD, Loiselle CG, Lavoie-Tremblay M. Work interruptions and their contribution to medication administration errors: An evidence Review. Worldviews Evid Based Nurs. 2009;6(2):70–86.
  • 17. Barclay L, Lie D. Interruptions linked to medication errors by nurses. medscape education clinical briefs [Internet]. 2015 [Erişim Tarihi 10 Ağustos 2020]. Erişim adresi: http://www.medscape.org/viewarticle/721136
  • 18. Sørensen EE, Brahe L. Interruptions in clinical nursing practice. J Clin Nurs. 2014;23(9-10):1274-82.
  • 19. Bjørnsson K. Udbrændthed eller sygeliggørelse [Burnout or pathologized]. Sygeplejersken 2001;29:12–14.
  • 20. Tucker AL, Spear SJ. Operational failures and interruptions in hospital nursing. Health Services Research. 2006;(41):643–62.
  • 21. McGillis Hall L, Pedersen C, Hubley P, Ptack E, Hemingway A, Watson C, Keatings M . Interruptions and pediatric patient safety. J Pediatr Nurs. 2010;25(3):167-75.
  • 22. McGillis Hall L, Ferguson-Paré M, Peter E, White D, Besner J, Chisholm A, et al. Going blank: factors contributing to interruptions to nurses’ work and related outcomes. J Nurs Manag. 2010;18(8):1040-7.
  • 23. Getnet MA, Bifftu BB. Work ınterruption experienced by nurses during medication administration process and associated factors, northwest ethiopia. Nurs Res Pract. 2017;1:1-8.
  • 24. Laustsen S, Brahe L. Coping with interruptions in clinical nursing-A qualitative study. J Clin Nurs. 2018;27(7-8):1497-1506.
  • 25. Reed CC, Minnick AF, Dietrich MS. Nurses' responses to interruptions during medication tasks: A time and motion study. Int J Nurs Stud. 2018;82:113-20.
  • 26. Johnson M, Sanchez P, Langdon R, Manias E, Levett-Jones T, Weidemann G, et al. The impact of interruptions on medication errors in hospitals: an observational study of nurses. J Nurs Manag. 2017;25(7):498-507.
  • 27. Alteren J, Hermstad M, White J, Jordan S. Conflicting priorities: Observation of medicine administration. J Clin Nurs. 2018;27(19-20):3613-21.
  • 28. Zhao J, Zhang X, Lan Q, Wang W, Cai Y, Xie X, et al. Interruptions experienced by nurses during pediatric medication administration in China: An observational study. J Spec Pediatr Nurs. 2019;24(4):e12265.
  • 29. Duruk N, Zencir G, Eşer I. Interruption of the medication preparation process and an examination of factors causing interruptions. J Nurs Manag. 2016;24(3):376–83.
  • 30. Raja, Badil, Sajid Ali, Shaheen Sherali. Association of medication administration errors with interruption among nurses in public sector tertiary care hospitals. Pak J Med Sci. 2019;35(5):1318-21.
  • 31. Craig J, Clanton F, Demeter M. Reducing interruptions during medication administration: the White Vest study. J Res Nurs. 2014;19(3):248-61.
  • 32. Sasangohar F, Donmez B, Easty AC, Trbovich PL. The relationship between interruption content and interrupted task severity in intensive care nursing: an observational study. Int J Nurs Stud. 2015;52(10):1573-81.
  • 33. Mortaro A, Pascu D, Pancheri S, Mazzi M, Tardivo S, Bellamoli C, et al. Reducing interruptions during medication preparation and administration. Int J Health Care Qual Assur. 2019;32(6):941-57.
  • 34. Drews FA, Markewitz BA, Stoddard GJ, Samore MH. Interruptions and Delivery of Care in the Intensive Care Unit. Human factors. 2019;61(4):564-76.
  • 35. Sassaki RL, Perroca MG. Interruptions and their effects on the dynamics of the nursing work. Interrupções e seus efeitos sobre a dinâmica de trabalho do enfermeiro. Revista gaucha de enfermagem. 2017;38(2):1-8.
  • 36. Rhudy LM, Johnson MR, Krecke CA, Keigley DS, Schnell SJ, Maxson PM, et al. Change-of-shift nursing handoff ınterruptions: Implications for evidence-based practice. Worldviews Evid Based Nurs. 2019;16(5):362-70.
  • 37. Huckels-Baumgart S, Niederberger M, Manser T, Meier CR, Meyer-Massetti C. A combined intervention to reduce interruptions during medication preparation and double-checking: A pilot-study evaluating the impact of staff training and safety vests. J Nurs Manag. 2017;25(7):539-48.
  • 38. Henneman EA, Marquard JL, Nicholas C, Martinez V, DeSotto K, Scott SS, et al. The Stay S.A.F.E. Strategy for managing ınterruptions reduces distraction time in the simulated clinical setting. Crit Care Nurs Q. 2018;41(2):215-23.
  • 39. Foody C, McDonald D, Leo L. Reducing medication interruptions on a progressive care unit. Nursing Critical Care. 2019;14(3):45-48.

Hemşirelik Uygulamalarında Bölünme/Kesinti Sorununa İlişkin: Literatür İncelemesi

Yıl 2022, Cilt: 9 Sayı: 1, 100 - 108, 11.04.2022
https://doi.org/10.31125/hunhemsire.1102094

Öz

Amaç: Hemşirelik uygulamalarının kesintiye uğraması, hemşirelerin performansını doğrudan etkileyerek, yoğun konsantrasyon gerektiren karmaşık aktivitelerde karar verme sürecini güçleştirip verimliliği olumsuz etkilemektedir. Bu literatür incelemesinin amacı hemşirelik uygulamalarında bölünme/kesinti sorununa ilişkin yapılan çalışmaları incelemektir.
Gereç ve Yöntem: Çalışmada Google Scholar, MEDLINE, Pubmed, CINAHL, Science Direct, Ebscohost, YÖK Tez veri tabanlarında “hemşirelik uygulamaları”, “bölünme/kesinti”, “interruption” and “nursing practices”, “interruption” and “nursing care” anahtar kelimeleri kullanılarak tarama yapılmıştır. Çalışmaya 2010-2020 yıllarında yayın dili Türkçe ve İngilizce olan ve tam metin erişimi bulunan makaleler dâhil edilmiştir. Literatür tarama sonucu toplam 385 çalışmaya ulaşılmıştır. Belirlenen kriterlere uygun olan 19 çalışma araştırmaya dahil edilmiştir.
Bulgular: İncelemeye alınan çalışmalardan 14’ünün tanımlayıcı, 4’ünün ön test son test yarı deneysel ve 1’inin de randomize kontrollü çalışma olduğu görülmüştür. Araştırmalarda örneklem sayısının en az 5, en fazla 278 hemşireden oluştuğu, verilerin toplanmasında ise gözlem, görüşme ve anket formu kullanıldığı bulunmuştur. Araştırmaların çoğu ilaç yönetim süreciyle ilgili bölünme/kesintilere odaklanmıştır. Değerlendirilmeye alınan çalışmaların bulgularına göre; hemşirelerin bölünme/kesinti problemi ile sıklıkla karşılaştıkları, genellikle ilaç yönetim sürecinde bölünme/kesinti yaşadıkları, ana nedenin insan kaynaklı olduğu, azaltmaya yönelik uygulanan girişimlerle yaşanan bölünme/kesinti sayısının azaldığı görülmüştür.
Sonuç: Hemşirelik uygulamalarında bölünme/kesinti sorununa yönelik araştırmaların sayısında son yıllarda artış olsa da çoğunluğunun sıklığı ve nedenleri ile ilgili olduğu görülmüştür. Hemşirelik uygulamalarında bölünme/kesinti sorununun yönetimine ilişkin çalışmaların yapılması önerilebilir.

Kaynakça

  • 1. Speier C, Valacich JS, Vessey I. The influence of task interruption on individual decision making: an information overload perspective. Decision Sciences. 1999;30(2):337-60.
  • 2. Bowers JB, Lauring C, Jacobson N. How nurses manage time and work in long-term care. JAN. 2001;33:484-91.
  • 3. Westbrook JI, Woods A, Rob MI, Dunsmuir WTM, Day RO. Association of interruptions with increased risk and severity of medication administration errors. Archives of Internal Medicine. 2010;170:683-90.
  • 4. Myers RA, Parikh PJ. Nurses’ Work Wıth Interruptıons: An Objectıve Model For Testıng Interventıons. Health Care Manag Sci. 2019;22:1-15.
  • 5. Weigl M, Müller A, Zupanc A, Angerer P. Participant observation of time allocation, direct patient contact and simultaneous activities in hospital physicians. BMC Health Services Research. 2009;9(110):1-11.
  • 6. Hopp PJ, Smith CAP, Clegg BA, Heggestad ED. Interruption management: The use of attention-directing tactile cues. Human Factors. 2005;47(1):1-11.
  • 7. Brixey JJ, Robinson DJ, Johnson CW, Johnson TR, Turley JP, Zhang JA. Concept analysis of the phenomenon interruption. Adv Nurs Sci. 2007;30(1):26-42.
  • 8. Koong AYL, Koot D, Eng SK, Purani A, Yusoff A, Goh CC, et al., When the phone rings- Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication. BMC Family Practice. 2015;16(114):1-8.
  • 9. Hayes C, Jackson D, Davidson PM, Power T. Medication errors in hospitals: A literature review of disruptions to nursing practice during medication administration. J Clin Nurs. 2015;24(21-22):3063-76.
  • 10. Türk Dil Kurumu sözlük. Kesinti [Internet]. 2020 [Erişim Tarihi 20 Ocak 2020]. Erişim adresi: https://sozluk.gov.tr/
  • 11. Sørensen EE, Brahe L. Interruptions in clinical nursing practice. J Clin Nurs. 2014;23(9-10):1274-82.
  • 12. Berg LM, Källberg AS, Göransson KE, Östergren J, Florin J, Ehrenberg A. Interruptions in emergency department work: an observational and interview study. BMJ Qual Saf. 2013;22(8):656-63.
  • 13. Kohn LT, Corrigan JM, Donaldson MS (eds.). To err is human: Building a safer health system. Institute of Medicine, Washington: National Academy Press; 2000.
  • 14. Petersen HD. Hospital culture and a public register of reprimands issued according to medical law section 6. Ugeskrift for Læger.2005;167:1776.
  • 15. Potter P, Wolf L, Boxerman S, Grayson D, Sledge J, Dunagan C, Evanoff B. An analysis of nurses’ cognitive work: A new perspective for understanding medical errors. Advances in Patient Safety. 2005;1:39-51.
  • 16. Biron AD, Loiselle CG, Lavoie-Tremblay M. Work interruptions and their contribution to medication administration errors: An evidence Review. Worldviews Evid Based Nurs. 2009;6(2):70–86.
  • 17. Barclay L, Lie D. Interruptions linked to medication errors by nurses. medscape education clinical briefs [Internet]. 2015 [Erişim Tarihi 10 Ağustos 2020]. Erişim adresi: http://www.medscape.org/viewarticle/721136
  • 18. Sørensen EE, Brahe L. Interruptions in clinical nursing practice. J Clin Nurs. 2014;23(9-10):1274-82.
  • 19. Bjørnsson K. Udbrændthed eller sygeliggørelse [Burnout or pathologized]. Sygeplejersken 2001;29:12–14.
  • 20. Tucker AL, Spear SJ. Operational failures and interruptions in hospital nursing. Health Services Research. 2006;(41):643–62.
  • 21. McGillis Hall L, Pedersen C, Hubley P, Ptack E, Hemingway A, Watson C, Keatings M . Interruptions and pediatric patient safety. J Pediatr Nurs. 2010;25(3):167-75.
  • 22. McGillis Hall L, Ferguson-Paré M, Peter E, White D, Besner J, Chisholm A, et al. Going blank: factors contributing to interruptions to nurses’ work and related outcomes. J Nurs Manag. 2010;18(8):1040-7.
  • 23. Getnet MA, Bifftu BB. Work ınterruption experienced by nurses during medication administration process and associated factors, northwest ethiopia. Nurs Res Pract. 2017;1:1-8.
  • 24. Laustsen S, Brahe L. Coping with interruptions in clinical nursing-A qualitative study. J Clin Nurs. 2018;27(7-8):1497-1506.
  • 25. Reed CC, Minnick AF, Dietrich MS. Nurses' responses to interruptions during medication tasks: A time and motion study. Int J Nurs Stud. 2018;82:113-20.
  • 26. Johnson M, Sanchez P, Langdon R, Manias E, Levett-Jones T, Weidemann G, et al. The impact of interruptions on medication errors in hospitals: an observational study of nurses. J Nurs Manag. 2017;25(7):498-507.
  • 27. Alteren J, Hermstad M, White J, Jordan S. Conflicting priorities: Observation of medicine administration. J Clin Nurs. 2018;27(19-20):3613-21.
  • 28. Zhao J, Zhang X, Lan Q, Wang W, Cai Y, Xie X, et al. Interruptions experienced by nurses during pediatric medication administration in China: An observational study. J Spec Pediatr Nurs. 2019;24(4):e12265.
  • 29. Duruk N, Zencir G, Eşer I. Interruption of the medication preparation process and an examination of factors causing interruptions. J Nurs Manag. 2016;24(3):376–83.
  • 30. Raja, Badil, Sajid Ali, Shaheen Sherali. Association of medication administration errors with interruption among nurses in public sector tertiary care hospitals. Pak J Med Sci. 2019;35(5):1318-21.
  • 31. Craig J, Clanton F, Demeter M. Reducing interruptions during medication administration: the White Vest study. J Res Nurs. 2014;19(3):248-61.
  • 32. Sasangohar F, Donmez B, Easty AC, Trbovich PL. The relationship between interruption content and interrupted task severity in intensive care nursing: an observational study. Int J Nurs Stud. 2015;52(10):1573-81.
  • 33. Mortaro A, Pascu D, Pancheri S, Mazzi M, Tardivo S, Bellamoli C, et al. Reducing interruptions during medication preparation and administration. Int J Health Care Qual Assur. 2019;32(6):941-57.
  • 34. Drews FA, Markewitz BA, Stoddard GJ, Samore MH. Interruptions and Delivery of Care in the Intensive Care Unit. Human factors. 2019;61(4):564-76.
  • 35. Sassaki RL, Perroca MG. Interruptions and their effects on the dynamics of the nursing work. Interrupções e seus efeitos sobre a dinâmica de trabalho do enfermeiro. Revista gaucha de enfermagem. 2017;38(2):1-8.
  • 36. Rhudy LM, Johnson MR, Krecke CA, Keigley DS, Schnell SJ, Maxson PM, et al. Change-of-shift nursing handoff ınterruptions: Implications for evidence-based practice. Worldviews Evid Based Nurs. 2019;16(5):362-70.
  • 37. Huckels-Baumgart S, Niederberger M, Manser T, Meier CR, Meyer-Massetti C. A combined intervention to reduce interruptions during medication preparation and double-checking: A pilot-study evaluating the impact of staff training and safety vests. J Nurs Manag. 2017;25(7):539-48.
  • 38. Henneman EA, Marquard JL, Nicholas C, Martinez V, DeSotto K, Scott SS, et al. The Stay S.A.F.E. Strategy for managing ınterruptions reduces distraction time in the simulated clinical setting. Crit Care Nurs Q. 2018;41(2):215-23.
  • 39. Foody C, McDonald D, Leo L. Reducing medication interruptions on a progressive care unit. Nursing Critical Care. 2019;14(3):45-48.
Toplam 39 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Sağlık Kurumları Yönetimi
Bölüm Derleme Makaleleri
Yazarlar

Selma Atay Bu kişi benim 0000-0002-2068-1099

Gökçe Örücü Bu kişi benim 0000-0001-7048-6120

Yayımlanma Tarihi 11 Nisan 2022
Gönderilme Tarihi 6 Mart 2021
Yayımlandığı Sayı Yıl 2022 Cilt: 9 Sayı: 1

Kaynak Göster

Vancouver Atay S, Örücü G. Hemşirelik Uygulamalarında Bölünme/Kesinti Sorununa İlişkin: Literatür İncelemesi. HUHEMFAD. 2022;9(1):100-8.