THE TOTAL QUALITY MANAGEMENT AND QUALITY CONTROL GROUPS

Öz

The Total Quality Management has been gaining importance as a system having economic, sociological and psychological qualifications. For the employees, it is very important to make working conditions and working environment meet human needs, to meet their economic, psychological and social needs, expectations and desires, to decrease the problems of business life; it is important to increase the productivity arid profitability for the enterprise, Quality Control Groups contribute a lot to the development of the organization in solving problems related to the work by the application of the Total Quality Management.

The aim ot this study is to reveal the necessity of the applications of the Total Quality Management in enterprises and the importance of human factor  in the organization management.

 

Anahtar Kelimeler

• The Total Quality Management,Quality Control Groups,Productivity

Kaynakça

1. Bettman; J.B. (1993), "Is your Quality Program Dragging?", Quality Progress, Oct., 105-107.