KAMU YÖNETİMİNDE BİR E-KATILIM MODELİ OLARAK BİLGİ VE İLETİŞİM TEKNOLOJİLERİ (BİT) DESTEKLİ KİTLE KAYNAK KULLANIMI

Yıl 2021, Cilt: 39 Sayı: 2, 271 - 287, 30.06.2021

Ayşegül Saylam

https://doi.org/10.17065/huniibf.769258

Cited By: 4

Öz

Son yıllarda demokratik ve akıllı devlet olma yolundaki çabalar kamu yönetimi ve aktörlerinden beklentileri artırmıştır. Bilgi ve İletişim Teknolojileri (BİT) alanında yaşanan gelişmeler de aktif vatandaşlığı destekleyen yeni e-katılım mekanizmalarını ortaya çıkarmıştır. Özel sektör tarafından yaygın olarak kullanılan BİT destekli kitle kaynak kullanımı, bir e-katılım modeli olarak devlet ve onun kurumlarının dikkatini çekmiş ve kamu yönetimi çevrimiçi toplulukları muhatabı olarak kabul etmeye başlamıştır. Ancak literatürde ve uygulamada BİT destekli kitle kaynak kullanımına yönelik artan ilgiye rağmen, kamu yönetiminde özellikle Türkçe literatürde kitle kaynak kullanımına yönelik bütüncül bir çalışma bulunmamaktadır. Bu kapsamda çalışmanın amacı, kamu yönetimi ve onun aktörleri tarafından BİT destekli kitle kaynak kullanımının ne amaçla gerçekleştirildiğine, hangi faydalar yarattığına, bu e-katılım modeline adaptasyonda karşılaşılan sorunların ne olduğuna ve kamu yönetiminde BİT destekli kitle kaynak kullanımına yönelik temel yönetişim faaliyetlerine ilişkin genel, bütünleyici, açıklayıcı bir çerçeve oluşturmaktır.

Anahtar Kelimeler

e-devlet, e-katılım, kamu yönetimi, kitle kaynak kullanımı

A NEW TENDENCY IN PUBLIC ADMINISTRATION: HYBRID CENTRALIZATION

Öz

In recent years, efforts to become a democratic and smart government have increased expectations from public administration and its actors. Developments in Information and Communication technologies (ICT) have also revealed new e-participation mechanisms that support active citizenship. The use of ICT-enabled crowdsourcing, which is widely used by the private sector, has attracted the attention of the government and its institutions as an e-participation model, thus public administration has begun to accept online communities as its interlocutors. However, despite the increasing interest in the use of ICT-enabled crowdsourcing in the literature and practice, there is no holistic study of crowdsourcing in public administration, especially in the Turkish literature. The purpose of this study is to explain the objectives and outcomes of using ICT-enabled crowdsourcing by public administration, to address the problems encountered in adaptation to this e-participation model and the main governance activities for ICT- enabled crowdsourcing in public administration.

Anahtar Kelimeler

Crowdsourcing, e-government, e-participation, public administration, decree laws

Kaynakça

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