ANALYSING THE FACTORS AFFECTING THE USER ACCEPTANCE OF INFORMATION SYSTEMS FROM THE UTAUT PERSPECTIVE

Yıl 2013, Cilt: 31 Sayı: 1, 153 - 170, 30.06.2013

Özlem Oktal

https://doi.org/10.17065/huniibf.103660

Cited By: 3

Öz

Analysing the Factors Affecting the User Acceptance of Information Systems from the UTAUT Perspective The innovations in information technologies and information systems (IS) also influence the businesses. The firms which need to accommodate these rapid developments try to accord their business processes with these systems by enduring high costs and risks. In this stage, one of the most important problems is the acceptance and the use of information systems by users. The main purpose of this study is to analyze the variables which affect the acceptance and use of information systems such as performance expectancy, effort expectancy, social influence and facilitating conditions. The proposed research model is built on the basis of Unified Theory of Acceptance and Use of Technology (UTAUT). The study is conducted with 298 IS users working in 10 aviation manufacturing companies located in Ankara and in Eskisehir

Anahtar Kelimeler

Unified theory of acceptance and use of technology (UTAUT), Performance expectancy, effort expectancy, social influnce, facilitating conditions

KULLANICILARIN BİLGİ SİSTEMİNİ KABULÜNÜ ETKİLEYEN FAKTÖRLERİN UTAUT PERSPEKTİFİNDEN İNCELENMESİ

Öz

Bilgi teknolojilerinde ve bilgi sistemlerindeki yenilikler işletmeleri de etkisi altına almıştır. Hızlı gelişmeye uyum sağlamak zorunda olan işletmeler, büyük maliyetler ve risklere katlanarak bu sistemleri iş süreçlerine uyumlaştırmaya çalışmaktadır. Bu aşamada karşılaşılan en önemli sorunlardan biri,  kullanıcıların bu sistemleri benimseme ve kabulüdür. Bu çalışmanın amacı, işletmelerdeki bilgi sistemleri kullanıcılarının mevcut bilgi sistemlerini kullanma ve kabulünü etkileyen performans beklentisi, çaba beklentisi, sosyal etki ve kolaylaştırıcı şartlar değişkenlerini incelemektir. Önerilen araştırma modeli Birleştirilmiş Teknoloji Kabulü ve Kullanımı Teorisi’ne (UTAUT) dayandırılarak oluşturulmuştur. Çalışma, Eskişehir ve Ankara’daki havacılık imalat sektöründe faaliyet gösteren toplam 10 işletmedeki 298 bilgi sistemi kullanıcısı ile yürütülmüştür.

Anahtar Kelimeler

Birleştirilmiş teknoloji kabulü ve kullanımı, performans beklentisi, çaba beklentisi, sosyal etki, kolaylaştırıcı şartlar

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