THE EFFECT OF ASSERTIVENESS ON CONFLICT HANDLING STYLES

Yıl 2011, Cilt: 29 Sayı: 2, 69 - 93, 31.12.2011

Azize Ergeneli Pınar Karapınar Selin Camgöz

Öz

 

The purpose of this study was determine the effect of assertiveness in predicting the preference of conflict handling style in the light of the authority position of the other party. We first explored assertiveness as determinant of preferred conflict handling styles and second; examined whether the status of the other party as a situational factor alters this relationship. Data were gathered using self-administered survey to 206 employees working at a textile manufacturing company.  In conflict with superiors, hierarchical regression analysis revealed a direct negative effect of assertiveness on the avoiding style after controlling for gender.  In conflict with peers, findings revealed a direct positive effect of assertiveness on dominating style.  Its implications and limitations are discussed.

 

Anahtar Kelimeler

Çatışmayı ele alma yöntemleri, girişkenlik, çatışmaya

THE EFFECT OF ASSERTIVENESS ON CONFLICT HANDLING STYLES

Öz

The purpose of this study was determine the effect of assertiveness in
predicting the preference of conflict handling style in the light of the authority
position of the other party. We first explored assertiveness as determinant of
preferred conflict handling styles and second; examined whether the status of the
other party as a situational factor alters this relationship. Data were gathered
using self-administered survey to 206 employees working at a textile
manufacturing company. In conflict with superiors, hierarchical regression
analysis revealed a direct negative effect of assertiveness on the avoiding style
after controlling for gender. In conflict with peers, findings revealed a direct
positive effect of assertiveness on dominating style. Its implications and
limitations are discussed. 

Anahtar Kelimeler

Conflict handling styles, assertiveness, authority position

Kaynakça

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