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Resesyon Dönemlerinde İnsan Kaynakları Politikalarına Stratejik Yaklaşım: Merhamet Yönetimi

Yıl 2016, Cilt: 1 Sayı: 1, 27 - 35, 31.12.2016
https://doi.org/10.25203/idd.278897

Öz

Amaç: Bu çalışma çalışan mutluluğu-iyi oluşunda merhametin önemi ve katkısını göstermek amacını taşımaktadır.

Tasarım/Yöntem: Ekonomik durgunluk zamanlarında örgütlerin kullanabilecekleri İnsan kaynakları pratikleri örneği olarak merhamet yönetimi stratejisi hakkında derinlemesine bir literatür taraması yapılarak ilişkiler teorik bir çerçevede araştırılmıştır.

Sonuçlar: Ekonomik kriz gibi güç zamanlarda, çalışanlar için merhamet içeren uygulamalar onların mutluluk-iyi oluşlarının yanı sıra kuruma bağlılıklarına da katkıda bulunmaktadır.

Özgün Değer: Bu çalışma daha önce yapılmış çalışmaların sonuçlarını bir araya getirerek özellikle olumsuz ekonomik dönemlerde kullanılacak yeni bir müdahale stratejisi öneren ve bu alanda yapılmış nadir çalışmalardan birisidir


Kaynakça

  • Appelbaum, E. (2011). Macroeconomic policy, labor market institutions and employment outcomes. Work, Employment and Society, 25(4), 596-610. http://dx.doi.org/10.1177/0950017011419711
  • Arampatzi, E., Burger M. J. & Veenhoven R. (2016). Financial distress and happiness of employees in times of economic crisis, Applied Economics Letters, 22 (3), 173-179.
  • Armstrong-Stassen, M. (2005). Coping with downsizing: A comparison of executive-level and middle managers. International Journal of Stress Management, 12(2), 117-141.
  • Bates, S. (2009). The top 5 myths about motivating employees: Dangerous in a recession, deadly in a recovery. Bates Communications. Retrieved from http://www.bates-communications.com/ press-room/top-5-myths.php
  • Batson, C. D. (1991). The altruism question: Toward a social psychological answer. Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Bell, D. N. F., & Blanchflower, D. G. (2011). The crisis, policy reactions and attitudes to globalization and jobs. In M. Bacchetta & M. Jansen (Eds.), Making globalization socially sustainable, Geneva: ILO & WTO.85–118.
  • Berg, P., (2008), Working Time Flexibility in the German Employment Relations System: Implications for Germany and Lessons for the United States, Industrielle Beziehungen, 15(2), 133-50.
  • Bosch G., (2009), Working Time and Working Time Policy in Germany, Paper Prepared for the 2009 Conference JILPT International Workshop Tokyo.
  • Bowers J. & Davis, C., (2010), Termination of Employment. London: Wildy, Simmonds and Hill Publishing.
  • Burchell, B. (2002). The prevalence and redistribution of job insecurity and work intensification. In B. Burchell, D. Lapido and F. Wilkinson (eds.), Job Insecurity and Work Intensification. London: Routledge, 61–76.
  • Cameron, K. S., Bright, D., & Caza, A. (2004). Exploring the relationships between organizational virtuousness and performance. American Behavioral Scientist, 47, 766-790
  • Cascio W., (2002), Responsible Restructuring: Creative and Profitable Alternatives to Layoffs, San Francisco: Berrett-Koehler
  • Cascio, W. (2009). Downsizing and redundancy, in A. Wilkinson, N. Bacon, T. Redman and S. Snell (eds), Sage Handbook of Human Resource Management, London: Sage.
  • CIPD, (2008), How to Manage Your Workforce in a Recession, A Joint ACAS and CIPD Guidance Note, London: CIPD, February.
  • CIPD, (2010), The Psychological Contract, London: CIPD Factsheet.
  • Cooper, C., (2009), The Recession Could be the Making of HR, HRM Magazine, 3 February.
  • Cote S & Huy QN. (2010) The nature and function of collective emotional abilities in organiza¬tions. Working paper, University of Toronto, Toronto, Canada.
  • Di Tella, R., Macculloch, R. J. & Oswald, A. J. (2003) The macroeconomics of happiness, The Review of Economics and Statistics, 85, 809–27. doi:10.1162/ 003465303772815745.
  • Dirks, K. T., & Ferrin, D. L. (2001). The role of trust in organizational settings. Organization Science, 12 (4): 450-467.
  • Dutton, J. E., Frost, P., Worline, M. C, Lilius, J. M., & Kanov, J. M. 2002. Leading in times of trauma. Harvard Business Review, 80(1): 54-61.
  • Dutton, J. E., Worline, M. C, Frost, P., & Lilius, J. M. (2006). Explaining compassion organizing. Administrative Science Quarterly, 51, 59-96.
  • Ellis, K., & Shockley-Zalabak, P. (2001). Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness, and information receiving. Communication Quarterly, 49, 383-398.
  • European Commission, (2009a), Employment in Europe, Brussels: European Commission.
  • Fairris, D. & Brenner, M. (2001). Workplace transformation and the rise in cumulative trauma disorders: is there a connection?. Journal of Labor Research, 22 (1), 15–28.
  • Farndale, E., Paauwe, J.,&d Hoeksma, L., (2009). In-sourcing HR: Shared Service Centres in the Netherlands’, International Journal of Human Resource Management, 20(3), 544-561.
  • Frey, B. S. (2007) Happiness: A Revolution in Economics, MIT Press, Boston,
  • Frost, P., Dutton, J. E., Worline, M. C, & Wilson, A. (2000). Narratives of compassion in organizations. In S. Fineman (Ed.), Emotion in organizations. London: Sage, 25-45.
  • Gittell, J.H., Cameron, K.S., Lim, S. & Rivas, V. (2006). Relationships, layoffs, and organizational resilience: Airline industry responses to September 11th. Journal of Applied Behavioral Science, 2006, 42, 300–29. Glassner, V. & Galgóczi, B., (2009), Plant-Level Responses to the Economic Crisis in Europe, Brussels: ETUI Working Paper 09/01.
  • Glasser, V. & Keune, M., (2010), Negotiating the Crisis? Collective Bargaining in Europe During the Economic Downturn, Geneva: ILO Industrial and Employment Relations Dept, Working Paper No 10.
  • Hallock, K., (2009), Job Loss and the Fraying of the Implicit Contract, Journal of Economic Perspectives, 23(2), 69-93.
  • Hewlett, S. A. (2010). Holding on to top talent. Talent Management Magazine, 6, 21–23.
  • Hyman, R., (2010), Social Dialogue and Industrial Relations During the Economic Crisis: Innovative Practices or Business as Usual?, Geneva: ILO, Industrial and Employment Relations Dept, Working Paper 11.
  • Incomes Data Services, (2009), Managing redundancy. London: IDS, HR Studies.
  • Judge, T. A., & Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127, 376–407.
  • Kahn, W. A. (1993). Caring for the caregivers: Patterns of organizational caregiving. Administrative Science Quarterly 38(4), 539–563.
  • Kanov, J.M., Maitlis, S., Worline, M.C., Dutton, J.E., Frost, P.J. & Lilius, J.M. (2004). Compassion in organizational life. American Behavioral Scientist, 47, 808–27.
  • Latack, J. C., Kinicki, A. J., & Prussia, G. E. (1995). An integrative process model of coping with job loss, Academy of Management Review,20, 311-335.
  • Lilius, J. M., Worline, M. C, Maitlis, S., Kanov, J. M., Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work. Journal oi Organizational Behavior, 29, 193-218.
  • Lilius, J. M., Kanov, J. M., Dutton, J. E., Worline, M. C, & Maitlis, S. (2011). Compassion revealed: What we know about eompassion at work (and where we need to know more). In K. S. Cameron & G. Spreitzer (Eds.), The handbook of positive organizational scholarship, Oxford: Oxford University Press, 273-287.
  • Luechinger, S., Meier, S. & Stutzer, A. (2010) Why does unemployment hurt the employed? Evidence from the life satisfaction gap between the public and the private sector, Journal of Human Resources, 45, 998–1045. doi:10.1353/jhr.2010.0024.
  • Markovits,Y., Boer D., & Van Dick, R.V. (2014). Economic crisis and the employee: The effects of economic crisis on employee job satisfaction, commitment, and self-regulation, European Management Journal, October, 1-11.
  • McKee-Ryan, F., Song, Z., & Wanberg, C. R. (2005). Psychological and physical wellbeing during unemployment: A meta-analytic study, Journal of Applied Psychology, 90, 53-76.
  • Mitsakis, F.V. (2014). The Impact of Economic Crisis in Greece: Key Facts and an Overview of the Banking Sector, Business and Economic Research, 4, (1), 248-265.
  • Mohrman, S. & Worley, C.G., (2009), Dealing with Rough Times: A Capabilities Development Approach to Surviving and Thriving, Human Resource Management, 48(3), 433-45.
  • Pfeffer, J. (1981). Management as a symbolic action: The creation and maintenance of organizational paradigms, in L.L. Cummings and B. M. Staw (eds.), Advances in Organizational Behavior, 3. Greenwich, CT: JAI Press, 1-52.
  • Powley, E. H.(2009). Reclaiming resilience and safety: Resilience activation in the critical period of crisis. Human Relations, 62, 1289-1326.
  • Ramlall, S. J. (2009). Continuing the HR Evolution: Building Resilience in Turbulent Economic Times. IJGMS, 1 (3), 19-28.
  • Robinson-Smith, G. & Markwick, C., (2009), Employee Engagement: A Review of Current Thinking, Brighton: Institute of Employment Studies.
  • Roche, W. K., Teague, P., Coughlan, A., & Fahy, M. (2011). Human resources in the recession: managing and representing people at work in Ireland. Dublin: Labour Relations Commission.
  • Ruppel, C. P., & Harrington, S. J. (2000). The relationship of communication, ethical work climate, and trust to commitment and innovation. Journal of Business Ethics, 25(4), 313-328.
  • Russell, H. & McGinnity, F. (2014). Under Pressure: The Impact of Recession on Employees in Ireland. British Journal of Industrial Relations, 52(2), 286- 309.
  • Stewart, M. B. & Swaffield, J. K. (1997) Constraints on the desired hours of work of British men, The Economic Journal, 107, 520–35. doi:10.1111/ j.0013-0133.1997.175.x.
  • Suchman, M. (1995). Managing Legitimacy: Strategic and institutional approaches, Academy of Management Review, 20, 571-610.
  • Teague, P., & Roche W.K. (2014). Do Recessions Transform Work and Employment? Evidence from Ireland. British Journal of Industrial Relations, 52, 2, 261–285
  • Ulrich, D., Younger, J & Brockbank W., (2008), The Twenty-First Century HR Organization, Human Resource Management, 47(4), 829–50.
  • Veenhoven, R. & Hagenaars, A. (Eds.) (1989) Did the Crisis Really Hurt? Effects of the 1980-82 Economic Recession on Satisfaction, Mental Health and Mortality, Universitaire Pers Rotterdam, Rotterdam.
  • Warr, P. (1987). Work, unemployment and mental health. Oxford: Oxford University Press.
  • Weick, K. E. (1979). The social psychology of organizing. Second edition. Reading, M.A. Addison Wesley.
  • Wichert, I. (2002). Job insecurity and work intensification: the effects on health and wellbeing. In B. Burchell, D. Ladipo and F. Wilkinson (eds.), Job Insecurity and Work Intensification. London: Routledge, 92–111.

Strategic Approach to Human Resources Policies During Recession: Compassion Management

Yıl 2016, Cilt: 1 Sayı: 1, 27 - 35, 31.12.2016
https://doi.org/10.25203/idd.278897

Öz

Objectives: This study aims to show the importance and contribution of compassion to the welfare of employees.

Methods: An intensive literature review is conducted in order to reveal theoretical relationships between human resource policies and compassion, especially during in economic crises times.

Results: Throughout difficult times as economic crisis, compassionate practices for employees may increase their level of wellbeing and commitment to the organization.

Originality: This study is one of the rare research which gathers and uses results of previous research in order to come up with a new intervention strategy focusing on positive experiences in adverse times.


Kaynakça

  • Appelbaum, E. (2011). Macroeconomic policy, labor market institutions and employment outcomes. Work, Employment and Society, 25(4), 596-610. http://dx.doi.org/10.1177/0950017011419711
  • Arampatzi, E., Burger M. J. & Veenhoven R. (2016). Financial distress and happiness of employees in times of economic crisis, Applied Economics Letters, 22 (3), 173-179.
  • Armstrong-Stassen, M. (2005). Coping with downsizing: A comparison of executive-level and middle managers. International Journal of Stress Management, 12(2), 117-141.
  • Bates, S. (2009). The top 5 myths about motivating employees: Dangerous in a recession, deadly in a recovery. Bates Communications. Retrieved from http://www.bates-communications.com/ press-room/top-5-myths.php
  • Batson, C. D. (1991). The altruism question: Toward a social psychological answer. Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Bell, D. N. F., & Blanchflower, D. G. (2011). The crisis, policy reactions and attitudes to globalization and jobs. In M. Bacchetta & M. Jansen (Eds.), Making globalization socially sustainable, Geneva: ILO & WTO.85–118.
  • Berg, P., (2008), Working Time Flexibility in the German Employment Relations System: Implications for Germany and Lessons for the United States, Industrielle Beziehungen, 15(2), 133-50.
  • Bosch G., (2009), Working Time and Working Time Policy in Germany, Paper Prepared for the 2009 Conference JILPT International Workshop Tokyo.
  • Bowers J. & Davis, C., (2010), Termination of Employment. London: Wildy, Simmonds and Hill Publishing.
  • Burchell, B. (2002). The prevalence and redistribution of job insecurity and work intensification. In B. Burchell, D. Lapido and F. Wilkinson (eds.), Job Insecurity and Work Intensification. London: Routledge, 61–76.
  • Cameron, K. S., Bright, D., & Caza, A. (2004). Exploring the relationships between organizational virtuousness and performance. American Behavioral Scientist, 47, 766-790
  • Cascio W., (2002), Responsible Restructuring: Creative and Profitable Alternatives to Layoffs, San Francisco: Berrett-Koehler
  • Cascio, W. (2009). Downsizing and redundancy, in A. Wilkinson, N. Bacon, T. Redman and S. Snell (eds), Sage Handbook of Human Resource Management, London: Sage.
  • CIPD, (2008), How to Manage Your Workforce in a Recession, A Joint ACAS and CIPD Guidance Note, London: CIPD, February.
  • CIPD, (2010), The Psychological Contract, London: CIPD Factsheet.
  • Cooper, C., (2009), The Recession Could be the Making of HR, HRM Magazine, 3 February.
  • Cote S & Huy QN. (2010) The nature and function of collective emotional abilities in organiza¬tions. Working paper, University of Toronto, Toronto, Canada.
  • Di Tella, R., Macculloch, R. J. & Oswald, A. J. (2003) The macroeconomics of happiness, The Review of Economics and Statistics, 85, 809–27. doi:10.1162/ 003465303772815745.
  • Dirks, K. T., & Ferrin, D. L. (2001). The role of trust in organizational settings. Organization Science, 12 (4): 450-467.
  • Dutton, J. E., Frost, P., Worline, M. C, Lilius, J. M., & Kanov, J. M. 2002. Leading in times of trauma. Harvard Business Review, 80(1): 54-61.
  • Dutton, J. E., Worline, M. C, Frost, P., & Lilius, J. M. (2006). Explaining compassion organizing. Administrative Science Quarterly, 51, 59-96.
  • Ellis, K., & Shockley-Zalabak, P. (2001). Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness, and information receiving. Communication Quarterly, 49, 383-398.
  • European Commission, (2009a), Employment in Europe, Brussels: European Commission.
  • Fairris, D. & Brenner, M. (2001). Workplace transformation and the rise in cumulative trauma disorders: is there a connection?. Journal of Labor Research, 22 (1), 15–28.
  • Farndale, E., Paauwe, J.,&d Hoeksma, L., (2009). In-sourcing HR: Shared Service Centres in the Netherlands’, International Journal of Human Resource Management, 20(3), 544-561.
  • Frey, B. S. (2007) Happiness: A Revolution in Economics, MIT Press, Boston,
  • Frost, P., Dutton, J. E., Worline, M. C, & Wilson, A. (2000). Narratives of compassion in organizations. In S. Fineman (Ed.), Emotion in organizations. London: Sage, 25-45.
  • Gittell, J.H., Cameron, K.S., Lim, S. & Rivas, V. (2006). Relationships, layoffs, and organizational resilience: Airline industry responses to September 11th. Journal of Applied Behavioral Science, 2006, 42, 300–29. Glassner, V. & Galgóczi, B., (2009), Plant-Level Responses to the Economic Crisis in Europe, Brussels: ETUI Working Paper 09/01.
  • Glasser, V. & Keune, M., (2010), Negotiating the Crisis? Collective Bargaining in Europe During the Economic Downturn, Geneva: ILO Industrial and Employment Relations Dept, Working Paper No 10.
  • Hallock, K., (2009), Job Loss and the Fraying of the Implicit Contract, Journal of Economic Perspectives, 23(2), 69-93.
  • Hewlett, S. A. (2010). Holding on to top talent. Talent Management Magazine, 6, 21–23.
  • Hyman, R., (2010), Social Dialogue and Industrial Relations During the Economic Crisis: Innovative Practices or Business as Usual?, Geneva: ILO, Industrial and Employment Relations Dept, Working Paper 11.
  • Incomes Data Services, (2009), Managing redundancy. London: IDS, HR Studies.
  • Judge, T. A., & Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127, 376–407.
  • Kahn, W. A. (1993). Caring for the caregivers: Patterns of organizational caregiving. Administrative Science Quarterly 38(4), 539–563.
  • Kanov, J.M., Maitlis, S., Worline, M.C., Dutton, J.E., Frost, P.J. & Lilius, J.M. (2004). Compassion in organizational life. American Behavioral Scientist, 47, 808–27.
  • Latack, J. C., Kinicki, A. J., & Prussia, G. E. (1995). An integrative process model of coping with job loss, Academy of Management Review,20, 311-335.
  • Lilius, J. M., Worline, M. C, Maitlis, S., Kanov, J. M., Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work. Journal oi Organizational Behavior, 29, 193-218.
  • Lilius, J. M., Kanov, J. M., Dutton, J. E., Worline, M. C, & Maitlis, S. (2011). Compassion revealed: What we know about eompassion at work (and where we need to know more). In K. S. Cameron & G. Spreitzer (Eds.), The handbook of positive organizational scholarship, Oxford: Oxford University Press, 273-287.
  • Luechinger, S., Meier, S. & Stutzer, A. (2010) Why does unemployment hurt the employed? Evidence from the life satisfaction gap between the public and the private sector, Journal of Human Resources, 45, 998–1045. doi:10.1353/jhr.2010.0024.
  • Markovits,Y., Boer D., & Van Dick, R.V. (2014). Economic crisis and the employee: The effects of economic crisis on employee job satisfaction, commitment, and self-regulation, European Management Journal, October, 1-11.
  • McKee-Ryan, F., Song, Z., & Wanberg, C. R. (2005). Psychological and physical wellbeing during unemployment: A meta-analytic study, Journal of Applied Psychology, 90, 53-76.
  • Mitsakis, F.V. (2014). The Impact of Economic Crisis in Greece: Key Facts and an Overview of the Banking Sector, Business and Economic Research, 4, (1), 248-265.
  • Mohrman, S. & Worley, C.G., (2009), Dealing with Rough Times: A Capabilities Development Approach to Surviving and Thriving, Human Resource Management, 48(3), 433-45.
  • Pfeffer, J. (1981). Management as a symbolic action: The creation and maintenance of organizational paradigms, in L.L. Cummings and B. M. Staw (eds.), Advances in Organizational Behavior, 3. Greenwich, CT: JAI Press, 1-52.
  • Powley, E. H.(2009). Reclaiming resilience and safety: Resilience activation in the critical period of crisis. Human Relations, 62, 1289-1326.
  • Ramlall, S. J. (2009). Continuing the HR Evolution: Building Resilience in Turbulent Economic Times. IJGMS, 1 (3), 19-28.
  • Robinson-Smith, G. & Markwick, C., (2009), Employee Engagement: A Review of Current Thinking, Brighton: Institute of Employment Studies.
  • Roche, W. K., Teague, P., Coughlan, A., & Fahy, M. (2011). Human resources in the recession: managing and representing people at work in Ireland. Dublin: Labour Relations Commission.
  • Ruppel, C. P., & Harrington, S. J. (2000). The relationship of communication, ethical work climate, and trust to commitment and innovation. Journal of Business Ethics, 25(4), 313-328.
  • Russell, H. & McGinnity, F. (2014). Under Pressure: The Impact of Recession on Employees in Ireland. British Journal of Industrial Relations, 52(2), 286- 309.
  • Stewart, M. B. & Swaffield, J. K. (1997) Constraints on the desired hours of work of British men, The Economic Journal, 107, 520–35. doi:10.1111/ j.0013-0133.1997.175.x.
  • Suchman, M. (1995). Managing Legitimacy: Strategic and institutional approaches, Academy of Management Review, 20, 571-610.
  • Teague, P., & Roche W.K. (2014). Do Recessions Transform Work and Employment? Evidence from Ireland. British Journal of Industrial Relations, 52, 2, 261–285
  • Ulrich, D., Younger, J & Brockbank W., (2008), The Twenty-First Century HR Organization, Human Resource Management, 47(4), 829–50.
  • Veenhoven, R. & Hagenaars, A. (Eds.) (1989) Did the Crisis Really Hurt? Effects of the 1980-82 Economic Recession on Satisfaction, Mental Health and Mortality, Universitaire Pers Rotterdam, Rotterdam.
  • Warr, P. (1987). Work, unemployment and mental health. Oxford: Oxford University Press.
  • Weick, K. E. (1979). The social psychology of organizing. Second edition. Reading, M.A. Addison Wesley.
  • Wichert, I. (2002). Job insecurity and work intensification: the effects on health and wellbeing. In B. Burchell, D. Ladipo and F. Wilkinson (eds.), Job Insecurity and Work Intensification. London: Routledge, 92–111.
Toplam 59 adet kaynakça vardır.

Ayrıntılar

Bölüm Makaleler
Yazarlar

İdil Tamer

Yayımlanma Tarihi 31 Aralık 2016
Yayımlandığı Sayı Yıl 2016 Cilt: 1 Sayı: 1

Kaynak Göster

APA Tamer, İ. (2016). Resesyon Dönemlerinde İnsan Kaynakları Politikalarına Stratejik Yaklaşım: Merhamet Yönetimi. İş’te Davranış Dergisi, 1(1), 27-35. https://doi.org/10.25203/idd.278897

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