GÜVEN, YENİLİKÇİ İŞ DAVRANIŞI İLİŞKİSİNDE BİLGİ PAYLAŞIMININ ARACILIK ROLÜ

Yıl 2015, Cilt: 16 Sayı: 2, 1 - 20, 01.12.2015

Oytun Boran Sezgin Zeki Uçar Ethem Duygulu

https://doi.org/10.24889/ifede.268156

Cited By: 12

Öz

Bu çalışmanın amacı bireysel düzeyde güven ile yenilikçi iş davranışının ortaya çıkmasında bilgi paylaşımının aracılık rolünü incelemektir. Survey araştırmasına dayalı bu çalışmada, verilerin elde edilmesinde yapılandırılmış soru formundan yararlanılmıştır. Soru formunun oluşturulmasında, güven ölçeği için Cook ve Wall’un (1980) Kişilerarası Güven Ölçeği’nden, bilgi paylaşımı ve yenilikçi iş davranışı için Radaelli vd. (2014) uyumlaştırdıkları ölçeklerden yararlanılmıştır. 5’li Likert tipi ölçek kullanılan çalışmada, güvenilirlik analizi, açımlayıcı faktör analizi, doğrulayıcı faktör analizi yapılmış ve sonrasında yapısal eşitlik modeli ile kuram testi gerçekleştirilmiştir. Çalışmanın sonucunda bilgi paylaşımının güven, yenilikçi iş davranışı ilişkisinde aracı bir rol oynadığı bulgulanmaktadır

Anahtar Kelimeler

Güven, bilgi paylaşımı, yenilikçi iş davranışı

THE MEDIATING ROLE OF KNOWLEDGE SHARING ON THE RELATIONSHIP BETWEEN TRUST AND INNOVATIVE WORK BEHAVIOUR

Öz

The aim of this study is to examine the mediating role of knowledge sharing on the relationship between individual level trust and innovative work behaviour. The research methodology of this study is survey and the data collection tool is structured questionnaire. In the design of questionnaire, Cook and Wall’s (1980) interpersonal trust scale was used for the measurement of trust, Radelli (2014)’s adopted measurements used for knowledge sharing behaviour and innovative work behaviour scale. All scales were measured using a 5-point Likert-type scale. Reliability, exploratory factor analysis and confirmatory factor analysis was tested. SEM were tested via Lisrel. In the light of the findings of this study, it is indicated that knowledge sharing has a mediating role on the relationship between trust and innovative work behaviour

Anahtar Kelimeler

Trust, knowledge sharing, innovative work behaviour

Kaynakça

• Abrams, L. C., Cross, R., Lesser, E., & Levin, D. Z. (2003). Nurturing Interpersonal Trust in Knowledge-Sharing Networks, The Academy of Management Executive, 17(4), 64-77
• Aulawi, H., Sudirman, I., Suryadi, K., & Govindaraju, R. (2009). Knowledge Sharing Behavior, Antecedent and Their İmpact On The Individual Innovation Capability, Journal of Applied Sciences Research, 5(12), 2238-2245.
• Axtell, C. M., Holman, D. J., Unsworth, K. L., Wall, T. D., Waterson, P. E., ve Harrington, E. (2000). Shopfloor Innovation: Facilitating the Suggestion and Implementation of Ideas. Journal of Occupational and Organizational Psychology, 73(3), 265-285.
• Barsh, J., Capozzi, M. M., ve Davidson, J. (2008). Leadership and Innovation, McKinsey Quarterly, 1, 36-47
• Bigley, G. A., & Pearce, J. L. (1998). Straining for Shared Meaning in Organization Science: Problems of Trust and Distrust, Academy of
• Boer, N. I. (2005). Knowledge Sharing within Organizations, Erasmus Research Institute of Management (ERIM). İndirme Tarihi: 05 Mart 2015, http://repub.eur.nl/pub/6770/EPS2005060LIS_9058920860_BOER. pdf WEB:
• Brockner, J., Siegel, P. A., Daly, J. P., Tyler, T., & Martin, C. (1997). When Trust Matters: The Moderating Effect of Outcome Favorability, Administrative Science Quarterly, 42(3), 558-583.
• Butler Jr, J. K., & Cantrell, R. S. (1984). A Behavioral Decision Theory Approach to Modeling Dyadic Trust in Superiors and Subordinates, Psychological Reports, 55(1), 19-28.
• Butler, J. K. (1991). Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory, Journal of
• Bysted, R. (2013). Innovative Employee Behaviour: The Moderating Effects of Mental Involvement and Job Satisfaction on Contextual Variables”. European Journal of Innovation Management, 16(3), 268-284.
• Choi, B., & Lee, H. (2003). An Empirical Investigation of KM Styles and Their Effect on Corporate Performance, Information & Management, 40(5), 403-417.
• Chowdhury, S. (2005). The Role of Affect-And Cognition-Based Trust in Complex Knowledge Sharing, Journal of Managerial Issues,17(3), 310-326.
• Connelly, C. E., & Kevin Kelloway, E. (2003). Predictors of Employees' Perceptions of Knowledge Sharing Cultures, Leadership & Organization Development Journal, 24(5), 294-301.
• Cook, J., & Wall, T. (1980). New Work Attitude Measures of Trust, Organizational Commitment and Personal Need Non‐Fulfilment, Journal of Occupational Psychology, 53(1), 39-52.
• Costigan, R. D., Iiter, S. S., & Berman, J. J. (1998). A Multi-Dimensional Study of Trust in Organizations, Journal of Managerial Issues, 303- 317.
• Dankoski, M. E., Bickel, J., & Gusic, M. E. (2014). Discussing the Undiscussable with the Powerful: Why and How Faculty Must Learn to Counteract Organizational Silence, Academic Medicine, 89(12), 1610-1613.
• De Jong, J. P.J. & Den Hartog, D. N. (2008). Innvative Work Behavior: Measurement and Validation. SCALES, EIM Research Report. İndirme Tarihi: 12.03.2015. WWW: http://www.entrepreneurship- sme.eu/pdf-ez/h200820.pdf
• De Long, D. W., Fahey, L. (2000). Diagnosing Cultural Barriers to Knowledge Management, The Academy of Management Executive, 14(4), 113-127.
• Demirel, Y., & Seçkin, Ö. G. Z. (2008). Bilgi ve Bilgi Paylaşımının Yenilikçilik Üzerine Etkileri, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 17(1),189-202.
• Deutsch, M. (1958). Trust and Suspicion, Journal of Conflict Resolution, 2(4), 265-279.
• Drucker, P. F. (1993). Concept of the Corporation, Transaction Publishers.
• Ellonen, R., Blomqvist, K., & Puumalainen, K. (2008). The Role of Trust in Organisational Innovativeness, European Journal of Innovation
• Eraut, M. (2000). Non‐Formal Learning and Tacit Knowledge in Professional Work, British Journal of Educational Psychology, 70(1), 113-136.
• Hansen, M. T., Mors, M. L., & Lİvås, B. (2005). Knowledge Sharing in Organizations: Multiple Networks, Multiple Phases, Academy of Management Journal, 48(5), 776-793.
• Hendriks, P. (1999). Why Share Knowledge? The Influence of ICT on The Motivation for Knowledge Sharing, Knowledge and Process Management, 6(2), 91-100.
• Hosmer, L. T. (1995). Trust: The Connecting Link Between Organizational Theory And Philosophical Ethics, Academy of Management Review,
• Ipe, M. (2003a) The Praxis of Knowledge Sharing in Organizations: A Case Study, Unpublished Doctoral Dissertation, Universty of Minnesota.
• Ipe, M. (2003b). Knowledge Sharing in Organizations: A Conceptual Framework, Human Resource Development Review, 2(4), 337-359.
• Jafri, M. H. (2010). Impact of Employee Trust on Organizational Commitment and Innovative Behaviour of Employees: An Empirical Study on Public Sector Employees in Bhutan, Parikalpana - KIIT Journal of Management 7, 11-26.
• Janssen, O. (2000). Job Demands, Perceptions of Effort‐Reward Fairness and Innovative Work Behaviour, Journal of Occupational and Organizational Psychology, 73(3), 287-302.
• Jones, G. R., & George, J. M. (1998). The Experience and Evolution of Trust: Implications for Cooperation and Teamwork, Academy of Management Review, 23(3), 531-546.
• Karaaslan, A., Ergun Özler, D., & Kulaklıoğlu, A. S. (2009). Örgütsel Vatandaşlık Davranışı ve Bilgi Paylaşımı Arasındaki İlişkiye Yönelik Bir Araştırma, Afyon Kocatepe Üniversitesi, İ.İ.B.F. Dergisi, 11(2), 135-160
• Kleysen, R. F., & Street, C. T. (2001). Toward A Multi-Dimensional Measure of Individual Innovative Behavior, Journal of Intellectual Capital, 2(3), 284-296.
• Kogut, B., & Zander, U. (1992). Knowledge of The Firm, Combinative Capabilities, and The Replication of Technology, Organization Science, 3(3), 383-397.
• Lam, A. (2000). Tacit Knowledge, Organizational Learning and Societal Institutions: An Integrated Framework, Organization Studies, 21(3), 487-513.
• Li, X., & Zheng, Y. (2014). The Influential Factors of Employees’ Innovative Behavior and The Management Advices, Journal of Service Science and Management, 7(6), 446.
• Liao, S. H., Fei, W. C., & Chen, C. C. (2007). Knowledge Sharing, Absorptive Capacity, And Innovation Capability: An Empirical Study of Taiwan's Knowledge-Intensive Industries, Journal of Information Science, 33(3), 340-359.
• Madjar, N. (2005). The Contributions of Different Groups of Individuals to Employees’ Creativity, Advances in Developing Human Resources,
• Marouf, L. N. (2005). The Role of Business and Social Ties in Organizational Knowledge Sharing: A Case Study Of A Financial Institution, Unpublished Doctoral Dissertation, University of Pittsburgh.
• Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An Integrative Model of Organizational Trust, Academy of Management Review, 20(3), 709-734.
• Mura, M., Lettieri, E., Radaelli, G., & Spiller, N. (2013). Promoting Professionals' Innovative Behaviour through Knowledge Sharing: The Moderating Role of Social Capital, Journal of Knowledge Management, 17(4), 527-544.
• Mura, M., Lettieri, E., Spiller, N., & Radaelli, G. (2012). Intellectual Capital and Innovative Work Behaviour: Opening the Black Box, International Journal of Engineering Business Management, 4(39), 1-10.
• Ng, T. W., & Feldman, D. C. (2012). Employee Voice Behavior: A Meta‐Analytic Test of The Conservation of Resources Framework, Journal of Organizational Behavior, 33(2), 216-234.
• Nonaka, I.,Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create The Dynamics Of Innovation, Oxford University http://scholar.google.com.tr/scholar_u İndirme
• Tarihi:25.03.2015. WWW:
• rl?url=https://xa.yimg.com/kq/groups/87234613/1114178546/nam
• e/18Knowlege%2BCreating%2BCompany%2BSummary.pdf&hl=tr
• &sa=X&scisig=AAGBfm1jVGuA_kCMrKiKF5vCenANLuSTQ&nossl=1
• &oi=scholarr&ei=7RQTVaiYDs72aI6OgIAJ&ved= 0CBsQgAMoAjAA
• Parjanen, S. (2012). Experiencing Creativity in The Organization: From Individual Creativity to Collective Creativity, Interdisciplinary Journal of Information, Knowledge and Management, 7, 109-128.
• Premeaux, S. F., & Bedeian, A. G. (2003). Breaking the Silence: The Moderating Effects of Self‐Monitoring in Predicting Speaking Up in the Workplace, Journal of Management Studies, 40(6), 1537-1562.
• Radaelli, G., Lettieri, E., Mura, M., & Spiller, N. (2014). Knowledge Sharing and Innovative Work Behaviour in Healthcare: A Micro‐Level Investigation of Direct and Indirect Effects, Creativity and Innovation Management, 23(4), 400-414.
• Rank, J., Pace, V. L., & Frese, M. (2004). Three Avenues for Future Research on Creativity, Innovation, and Initiative. Applied Psychology, 53(4), 518-528.
• Renzl, B. (2008). Trust in Management and Knowledge Sharing: The Mediating Effects of Fear and Knowledge Documentation, Omega The International Journal of Management Science, 36(2), 206-220.
• Roberts, K. H., & O'Reilly, C. A. (1974). Failures in Upward Communication in Organizations: Three Possible Culprits, Academy of Management Journal, 17(2), 205-215.
• Rosen, S., & Tesser, A. (1970). On Reluctance to Communicate Undesirable Information: The MUM Effect, Sociometry, 33(3), 253- 263.
• Rotter, J. B. (1967). A New Scale F-for The Measurement of Interpersonal Trust, Journal of Personality, 35: 651-665.
• Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not So Different After All: A Cross-Discipline View of Trust, Academy of
• Scott, S. G., & Bruce, R. A. (1994). Determinants of Innovative Behavior: A Path Model of Individual Innovation in The Workplace, Academy of Management Journal, 37(3), 580-607.
• Shalley, C. E., & Gilson, L. L. (2004). What Leaders Need to Know: A Review of Social and Contextual Factors that Can Foster or Hinder Creativity, The Leadership Quarterly, 15(1), 33-53.
• Shalley, C. E., Zhou, J., & Oldham, G. R. (2004). The Effects of Personal and Contextual Characteristics on Creativity: Where Should We Go From Here?, Journal of Management, 30(6), 933-958.
• Slade, M. R. (2008).” The Adaptive Nature of Organizational Silence: A Cybernetic Exploration of the Hidden Factory, Unpublished Dissertation, George Washington University.
• Spender, J. C., & Grant, R. M. (1996). Knowledge and the Firm: Overview, Strategic Management Journal, 17, 5-9.
• Stenmark, D. (2001). Leveraging Tacit Organizational Knowledge, Journal of Management Information Systems, 17(3), 9-24.
• Van Dyne, L., Graham, J. W., & Dienesch, R. M. (1994). Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation, Academy of Management Journal, 37(4), 765-802.
• Williams, M. (2001). In Whom We Trust: Group Membership as An Affective Context for Trust Development, Academy of Management Review, 26(3), 377-396.
• Yang, J. T. (2007). The Impact of Knowledge Sharing on Organizational Learning and Effectiveness, Journal of Knowledge Management, 11(2), 83-90.
• Yeniçeri, Ö., & Demirel, Y. (2007). Örgüt İçi Bilgi Paylaşımına Yönelik Bireysel ve Örgütsel Engeller Üzerine Bir Araştırma, Selçuk Üniversitesi Karaman İİBF Dergisi, 12(9), 221-234
• Zand, D. E. (1972). Trust and Managerial Problem Solving, Administrative Science Quarterly, 17(2), 229-239.
• Zucker L.G. (1986) Production of Trust: Institutional Sources of Economic Structure, 1840- 1920, Research in Organizational Behavior, 8, 53- 111