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BUILDING A TOTAL QUALITY CULTURE

Yıl 2001, Cilt: 2 Sayı: 1, - , 01.03.2001

Öz

Continuous cost reduction, productivity and quality improvement have proved essential for organizations tos tay in operation. Managers cannot avoid seeing how quality has developed into the most important competitive weeapon. Many organizations have realized that TQM is the way of managing fort he future TQM is far wider in its application than assuring product or service quality-it i a way of managing business processes to ensure complete customer satisfaction at every stage, internally and externally. Thus, Total Quality Culture has recently emerged as a popular concept among researchers in the field of management. This article is about how to built a total quality culture organizations. In this article discusses the concepts of quality and total quality, quality culture and major elements of a total quality culture.

BUILDING A TOTAL QUALITY CULTURE

Yıl 2001, Cilt: 2 Sayı: 1, - , 01.03.2001

Öz

Continuous cost reduction, productivity and quality improvement have proved essential for organizations tos tay in operation. Managers cannot avoid seeing how quality has developed into the most important competitive weeapon. Many organizations have realized that TQM is the way of managing fort he future TQM is far wider in its application than assuring product or service quality-it i a way of managing business processes to ensure complete customer satisfaction at every stage, internally and externally. Thus, Total Quality Culture has recently emerged as a popular concept among researchers in the field of management. This article is about how to built a total quality culture organizations. In this article discusses the concepts of quality and total quality, quality culture and major elements of a total quality culture.

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Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Şevki Özgener Bu kişi benim

Yayımlanma Tarihi 1 Mart 2001
Yayımlandığı Sayı Yıl 2001 Cilt: 2 Sayı: 1

Kaynak Göster

APA Özgener, Ş. (2001). BUILDING A TOTAL QUALITY CULTURE. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi, 2(1).
AMA Özgener Ş. BUILDING A TOTAL QUALITY CULTURE. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi. Mart 2001;2(1).
Chicago Özgener, Şevki. “BUILDING A TOTAL QUALITY CULTURE”. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 2, sy. 1 (Mart 2001).
EndNote Özgener Ş (01 Mart 2001) BUILDING A TOTAL QUALITY CULTURE. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 2 1
IEEE Ş. Özgener, “BUILDING A TOTAL QUALITY CULTURE”, Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi, c. 2, sy. 1, 2001.
ISNAD Özgener, Şevki. “BUILDING A TOTAL QUALITY CULTURE”. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 2/1 (Mart 2001).
JAMA Özgener Ş. BUILDING A TOTAL QUALITY CULTURE. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi. 2001;2.
MLA Özgener, Şevki. “BUILDING A TOTAL QUALITY CULTURE”. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi, c. 2, sy. 1, 2001.
Vancouver Özgener Ş. BUILDING A TOTAL QUALITY CULTURE. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi. 2001;2(1).
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