Araştırma Makalesi
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Police-Media Relations: The Nature of “Media Communication Training” and its Effects on Public Opinion

Yıl 2024, Cilt: 26 Sayı: 2, 270 - 282, 31.12.2024

Öz

This study examines the influence of police media relations and its significance in shaping public perceptions of the police. Specifically, this research investigates the nature of "media communication training" and its impact on public opinion regarding the effectiveness of a police department. The unit of analysis is municipal police departments in the USA, serving areas with a population of 100,000 residents or more. The data for this study were gathered through self-administered mail-in surveys conducted in 2000. The findings of this research reveal that when police officers receive media communication training, enabling them to establish positive relations with reporters, the department's portrayal in the news media improves. Consequently, an enhanced image in the news media leads to a more favorable public opinion of the police department. It is recommended that police departments offer media communication training to their personnel to enhance their department's image in the news media. Furthermore, to cultivate a positive public perception, police departments should prioritize enhancing the quality of their department's image in the news media.

Kaynakça

  • Boyle, R. (1999). Spotlight Strathclyde: Police and Media Strategies. Corporate Communications: An International Journal, 4(2), 93-97.
  • Casey, B. (2023). The Baroness Casey Review: An Independent Review into the Standards of Behavior and Internal Culture of the Metropolitan Police Service. Final Report. https://www.met.police.uk/SysSiteAssets/media/downloads/met/about-us/baroness-casey-review/update-march-2023/baroness-casey-review-march-2023a.pdf, Date of access: 15.03.2024.
  • Chermak, S. (1995). Image Control: How Police Affect the Presentation of Crime News. American Journal of Police, 14(2), 21-43.
  • Chermak, S. M. & Weiss, A. (2002). Identifying Strategies to Market the Police in the News, (Final Report Submitted to United States Department of Justice, Grant No: 96 - IJ - CX00078). National Institute of Justice. https://www.ojp.gov/pdffiles1/nij/grants/194130.pdf, Date of access: 10.03.2024.
  • Chermak, S. & Weiss, A. (2005). Maintaining Legitimacy Using External Communication Strategies: An Analysis of Police-Media Relations. Journal of Criminal Justice, 33(5), 501-512.
  • Cooke, L. & Sturges, P. (2009). Police and Media Relations in an Era of Freedom of Information. Policing and Society, 19(4) 406-424.
  • Guffey, J. E. (1992). The Police and the Media: Proposals for Managing Conflict Productively. American Journal of Police, 1(1), 33-51.
  • Illinois Criminal Justice Information Authority (1995). Community Policing for Law Enforcement Managers. University of Illinois at Chicago. https://www.ojp.gov/pdffiles1/Digitization/163536NCJRS.pdf, Date of access: 10.03.2024.
  • Institute for Law Enforcement Administration (2024). Police-Media Relations. The Center for American and International Law. https://www.cailaw.org/institute-for-law-enforcement-administration/Events/2023/police-media-relations.html, Date of access: 15.03.2024.
  • Klaehn, J. (2002). A Critical Review and Assessment of Herman and Chomsky’s ‘Propaganda Model. European Journal of Communication, 17(2), 147-182.
  • Law Enforcement Policy Center (2019). Media Relations. Concepts & Issues Paper, (August), 1-7. https://www.theiacp.org/sites/default/files/2019-08/Media%20Paper%20-%202019%202.pdf, Date of access: 10.03.2024.
  • Lovell, J. S. (2001). Media Power & Information Control: A Study of Police Organizations & Media Relations (Final Report No: 2000-IJ-CX-0046). U.S. Department of Justice. https://www.ojp.gov/pdffiles1/nij/grants/197060.pdf, Date of access: 10.03.2024.
  • Mawby, R. (1997). Survey of Police Media and Public Relations Offices. Stafford, UK: Centre for Public Services Management and Research, Staffordshire University.
  • Mawby, R. (2002). Continuity and Change, Convergence and Divergence: The Policy and Practice of Police-Media Relations. Criminal Justice, 2(3), 303-324.
  • Miller, D. & Dinan, W. (2000). The Rise of the PR Industry in Britain, 1979-98. European Journal of Communication, 15(1), 5-35.
  • Motschall, M. & Cao, L. (2002). An Analysis of the Public Relations Role of the Police Public Information Officers. Police Quarterly, 5(2), 152-180.
  • Mozee, D. M. (1987). Police/Media Conflict. In: P. A. Kelly (Ed.), Police and the Media (p. 141-145). Springfield, IL: C.C. Thomas.
  • National League of Cities (1993). Dealing Effectively with the Media: What Local Government Officials Need to Know About Print, Radio and Television Interviews? Washington, D.C.: National League of Cities.
  • Rosenthal, R. (1997). Police-Media Relations: A Course in Mutual Effectiveness [Unpublished Training Manual]. RAR Communications, Inc.
  • Skolnick, J. H. & McCoy, C. (1984). Police Accountability and the Media. Law and Social Inquiry-journal of The American Bar Foundation, 9(3), 521-557.
  • Summers, C. (2024). Police’s Relationship with Media ‘Is Broken and Must Be Rebuilt,’ Says Report. The Epoch Times. https://www.theepochtimes.com/world/polices-relationship-with-media-is-broken-and-must-be-rebuilt-says-report-5672814, Date of access: 25.06.2024.
  • Surette, R. & Richard, A. (1995). Public Information Officers: A Descriptive Study of Crime News Gatekeepers. Journal of Criminal Justice, 23(4), 325-336.
  • The Police and The Media: Repairing the Relationship - Report (2024). The Society of Editors. https://www.societyofeditors.org/wp-content/uploads/2024/06/POLICE-AND-THE-MEDIA-REPAIRING-THE-RELATIONSHIP-REPORT.pdf, Date of access: 02.04.2024.
  • Thompson, J. B. (1995). The Media and Modernity: A Social Theory of the Media. Cambridge: Polity Press.
  • Vance, J. L. (1997). Media Interviews. FBI Law Enforcement Bulletin, 66(2), 1-7.

Polis-Medya İlişkileri: “Medya İletişimi Eğitimi”nin Niteliği ve Kamuoyu Üzerindeki Etkileri

Yıl 2024, Cilt: 26 Sayı: 2, 270 - 282, 31.12.2024

Öz

Bu çalışma, polis medya ilişkilerinin etkisini ve halkın polis algısını şekillendirmedeki önemini incelemektedir. Özellikle, bu araştırma "medya iletişim eğitiminin" doğasını ve polis departmanının etkinliğine ilişkin kamuoyu üzerindeki etkisini araştırmaktadır. Araştırmanın evreni, ABD'de 100.000 veya daha fazla nüfusa sahip bölgelere hizmet veren belediye polis teşkilatlarıdır. Bu çalışmanın verileri, 2000 yılında postayla gönderilen ve kendi kendine uygulanan anketler aracılığıyla toplanmıştır. Bu araştırmanın bulguları, polis memurlarının muhabirlerle olumlu ilişkiler kurmalarını sağlayacak medya iletişimi eğitimi almaları halinde, polis teşkilatının haber medyasındaki imajının iyileştiğini ortaya koymaktadır. Sonuç olarak, haber medyasındaki imajın iyileşmesi, kamuoyunun polis teşkilatı hakkında daha olumlu düşünmesine yol açmaktadır. Polis birimlerinin, haber medyasındaki imajını güçlendirmek için personeline medya iletişimi eğitimi vermesi tavsiye edilmektedir. Ayrıca, olumlu bir kamuoyu algısı oluşturmak için polis departmanları, haber medyasındaki imajının kalitesini artırmaya öncelik vermelidir.

Kaynakça

  • Boyle, R. (1999). Spotlight Strathclyde: Police and Media Strategies. Corporate Communications: An International Journal, 4(2), 93-97.
  • Casey, B. (2023). The Baroness Casey Review: An Independent Review into the Standards of Behavior and Internal Culture of the Metropolitan Police Service. Final Report. https://www.met.police.uk/SysSiteAssets/media/downloads/met/about-us/baroness-casey-review/update-march-2023/baroness-casey-review-march-2023a.pdf, Date of access: 15.03.2024.
  • Chermak, S. (1995). Image Control: How Police Affect the Presentation of Crime News. American Journal of Police, 14(2), 21-43.
  • Chermak, S. M. & Weiss, A. (2002). Identifying Strategies to Market the Police in the News, (Final Report Submitted to United States Department of Justice, Grant No: 96 - IJ - CX00078). National Institute of Justice. https://www.ojp.gov/pdffiles1/nij/grants/194130.pdf, Date of access: 10.03.2024.
  • Chermak, S. & Weiss, A. (2005). Maintaining Legitimacy Using External Communication Strategies: An Analysis of Police-Media Relations. Journal of Criminal Justice, 33(5), 501-512.
  • Cooke, L. & Sturges, P. (2009). Police and Media Relations in an Era of Freedom of Information. Policing and Society, 19(4) 406-424.
  • Guffey, J. E. (1992). The Police and the Media: Proposals for Managing Conflict Productively. American Journal of Police, 1(1), 33-51.
  • Illinois Criminal Justice Information Authority (1995). Community Policing for Law Enforcement Managers. University of Illinois at Chicago. https://www.ojp.gov/pdffiles1/Digitization/163536NCJRS.pdf, Date of access: 10.03.2024.
  • Institute for Law Enforcement Administration (2024). Police-Media Relations. The Center for American and International Law. https://www.cailaw.org/institute-for-law-enforcement-administration/Events/2023/police-media-relations.html, Date of access: 15.03.2024.
  • Klaehn, J. (2002). A Critical Review and Assessment of Herman and Chomsky’s ‘Propaganda Model. European Journal of Communication, 17(2), 147-182.
  • Law Enforcement Policy Center (2019). Media Relations. Concepts & Issues Paper, (August), 1-7. https://www.theiacp.org/sites/default/files/2019-08/Media%20Paper%20-%202019%202.pdf, Date of access: 10.03.2024.
  • Lovell, J. S. (2001). Media Power & Information Control: A Study of Police Organizations & Media Relations (Final Report No: 2000-IJ-CX-0046). U.S. Department of Justice. https://www.ojp.gov/pdffiles1/nij/grants/197060.pdf, Date of access: 10.03.2024.
  • Mawby, R. (1997). Survey of Police Media and Public Relations Offices. Stafford, UK: Centre for Public Services Management and Research, Staffordshire University.
  • Mawby, R. (2002). Continuity and Change, Convergence and Divergence: The Policy and Practice of Police-Media Relations. Criminal Justice, 2(3), 303-324.
  • Miller, D. & Dinan, W. (2000). The Rise of the PR Industry in Britain, 1979-98. European Journal of Communication, 15(1), 5-35.
  • Motschall, M. & Cao, L. (2002). An Analysis of the Public Relations Role of the Police Public Information Officers. Police Quarterly, 5(2), 152-180.
  • Mozee, D. M. (1987). Police/Media Conflict. In: P. A. Kelly (Ed.), Police and the Media (p. 141-145). Springfield, IL: C.C. Thomas.
  • National League of Cities (1993). Dealing Effectively with the Media: What Local Government Officials Need to Know About Print, Radio and Television Interviews? Washington, D.C.: National League of Cities.
  • Rosenthal, R. (1997). Police-Media Relations: A Course in Mutual Effectiveness [Unpublished Training Manual]. RAR Communications, Inc.
  • Skolnick, J. H. & McCoy, C. (1984). Police Accountability and the Media. Law and Social Inquiry-journal of The American Bar Foundation, 9(3), 521-557.
  • Summers, C. (2024). Police’s Relationship with Media ‘Is Broken and Must Be Rebuilt,’ Says Report. The Epoch Times. https://www.theepochtimes.com/world/polices-relationship-with-media-is-broken-and-must-be-rebuilt-says-report-5672814, Date of access: 25.06.2024.
  • Surette, R. & Richard, A. (1995). Public Information Officers: A Descriptive Study of Crime News Gatekeepers. Journal of Criminal Justice, 23(4), 325-336.
  • The Police and The Media: Repairing the Relationship - Report (2024). The Society of Editors. https://www.societyofeditors.org/wp-content/uploads/2024/06/POLICE-AND-THE-MEDIA-REPAIRING-THE-RELATIONSHIP-REPORT.pdf, Date of access: 02.04.2024.
  • Thompson, J. B. (1995). The Media and Modernity: A Social Theory of the Media. Cambridge: Polity Press.
  • Vance, J. L. (1997). Media Interviews. FBI Law Enforcement Bulletin, 66(2), 1-7.
Toplam 25 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Kamu Yönetimi
Bölüm Sayı
Yazarlar

Serdar Kenan Gül 0000-0002-4771-9202

Yayımlanma Tarihi 31 Aralık 2024
Gönderilme Tarihi 3 Nisan 2024
Kabul Tarihi 4 Eylül 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 26 Sayı: 2

Kaynak Göster

APA Gül, S. K. (2024). Police-Media Relations: The Nature of “Media Communication Training” and its Effects on Public Opinion. Kastamonu Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 26(2), 270-282. https://doi.org/10.21180/iibfdkastamonu.1464538