The Mediation Role of Felt Stress and Workplace Incivility in the Relationship between Workplace Envy and Turnover Intention

Öz

The aim of the study is to determine the relationship between workplace envy and turnover intention, and to reveal the mediating role of felt stress and workplace incivility in this relationship. For this purpose, three public institutions in Ankara province were determined as the main population. Data were collected from a sample of 428 employees determined by random sampling method from these public institutions, by means of a survey technique. Structural Equation Model was used to test the hypotheses of the research. The results of the analysis show that workplace envy, which is the independent variable, positively predicts the felt stress, workplace incivility and turnover intention. Felt stress and workplace incivility also predicted turnover intention in a positive and significant way. It was observed that the effect of stress on turnover intention was higher than the effect of workplace incivility on turnover intention. In the study, it was concluded that the felt stress and workplace incivility had a full mediating effect in the relationship between workplace envy and turnover intention. It has been observed that the stress felt in the mediation relationship has a higher effect than workplace incivility.

Anahtar Kelimeler

• workplace envy
• felt stress
• workplace incivility
• turnover intention
• social comparison theory

İşyeri Kıskançlığı ile İşten Ayrılma Niyeti İlişkisinde Hissedilen Stres ve İşyeri Nezaketsizliğinin Aracılık Rolü

Öz

Çalışmanın amacı işyeri kıskançlığı ve işten ayrılma niyeti ilişkisini belirlemek,ve bu ilişkide hissedilen stres ve işyeri kabalığının aracılık rolünü ortaya koymaktır. Bu amaçla Ankara ilinde bulunan üç kamu kurumu anakütle olarak belirlenmiştir. Bu kamu kurumlarından tesadüfi örneklem yöntemi ile belirlenen 428 çalışanın oluşturduğu örneklemden, anket tekniği aracılığı ile veriler toplanmıştır. Araştırmanın hipotezlerinin test edilmesinde Yapısal Eşitlik Modeli kullanılmıştır. Analiz sonuçları bağımsız değişken olan işyeri kıskançlığının, hissedilen stres, işyeri kabalığı ve işten ayrılma niyetini pozitif yönde anlamlı bir şekilde yordadığı yönündedir. Hissedilen stres ve işyeri kabalığı da işten ayrılma niyetini, pozitif yönde anlamlı bir şekilde yordamaktadır. Hissedilen stresin işten ayrılma niyeti üzerindeki etkisinin, işyeri kabalığının işten ayrılma niyeti üzerindeki etkisine oranla daha fazla olduğu görülmüştür. Araştırmada işyeri kıskançlığı işten ayrılma niyeti ilişkisinde hissedilen stres ve işyeri kabalığının tam aracılık etkisine sahip olduğu sonucuna varılmıştır. Aracılık ilişkisinde hissedilen stresin iş yeri kabalığına oranla daha yüksek bir etkisi olduğu görülmüştür.

Anahtar Kelimeler

• işyeri kıskançlığı
• hissedilen stres
• işyeri kabalığı
• işten ayrılma niyeti
• sosyal karşılaştırma teorisi

Kaynakça

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