Is In-Group Always the Good Soldier? The Role of Leader Member Exchange on the Relationship between Transformational Leadership and Organizational Citizenship Behaviour
Yıl 2017,
Cilt: 4 Sayı: 1, 61 - 71, 16.04.2017
Özgür Ayhan
,
Faruk Şahin
Öz
The present study aimed to investigate the
effects of transformational leadership on organizational citizenship behavior
and mediating effect of leader member exchange on that relationship. Research
hypotheses were tested with a sample of 50 leaders and 235 of their followers
in two different public sector institutions from Ankara using structural
equation model. As a result of this study, it was found that transformational
leadership has significant effect on organizational citizenship behavior. It is
found that transformational leadership behavior had more powerful impact on
organizational citizenship behavior toward organization than toward individual.
Moreover, leader member exchange had mediating role on transformational
leadership-organizational citizenship behavior. The results indicate that
transformational leadership affects exchange quality between leader and
follower, then followers’ citizenship behavior is affected by exchange quality.
In order to promote citizenship behavior, followers feel themselves as an
in-group member of their transformational leader.
Kaynakça
- Adams, J.S. (1965). Inequity in social exchange. İçinde L. Berkovitz (Ed.), Advances in experimental social psychology(Cilt.2, ss. 267-299). New York: AcademicPress.
- Anderson, J. C. ve Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended tow-step approach. Psychological Bulletin, 103, 411–423.
- Barnard, C. I. (1968).The Functions of the Executive(2.Baskı), Cambridge, Mass: Harvard University Press.
- Bass B. M. (1985). Leadership and performance beyond expectations. New York: Free Press.
- Bass, B. M. (1997). Does the transactional–transformational paradigm transcend organizational and national boundaries?. American Psychologist, 22, 130–142.
- Bass, B.M. ve Avolio B.J. (1990). The implications of transactional and transformational leadership for individual, team, and organizational development. Research in Organizational Change and Development, 4, 231–272.
- Bass, B.M., ve Avolio B.J. (1993). Transformational leadership and organizational culture. Public Administration Quarterly, 17(1), 112-121.
- Bass, B. M. ve Avolio, B. J. (1995). MLQ multifactor leadership questionnaire . Redwood City. CA: Mind Garden.
- Bass , B. M. ve Avolio, B. J. (2003). Multifactor leadership questionnaire feedback report. Redwood City. CA: Mind Garden.
- Bass, B. M. ve Riggio, R. E. (2006). Transformational leadership. New Jersey: Lawrence Erlbaum Associates.
- Blau, M.P. (1964). Exchange and Power in Social Life. New York: Wiley.
- Burns, J. M. (1978). Leadership. New York: Harper&Row.
- Carless, S. A., Wearing, A. J. Ve Mann, L. (2000). A short measure of transformational leadership. Journal of Business and Psychology, 14, 389–405.
- Casimir, G., Waldman, D.A., Bartram, T., ve Yang, S. (2006). Trust and the relationship between leadership and follower performance: Opening the black box in Australia and China. Journal of Leadership and Organizational Studies, 12, 68-84.
- Çetin, Ş., Korkmaz, M., & Çakmakçı, C. (2012). Dönüşümsel ve etkileşimsel liderlik ile lider-üye etkileşiminin öğretmenlerin örgütsel vatandaşlık davranışı üzerindeki etkisi. Kuram ve Uygulamada Egitim Yönetimi Dergisi, 18(1), 7-36.
- Deluga, R. J, (1992). The relationship of leader-member exchanges with laissez-faire, transactional, and transformational leadership. İçinde K. E. Clark, M. B. Clark, & D. R. Campbell (Ed.), Impact of leadership (s.237–247). Greensboro, NC: Center for Creative Leadership.
- Dienesch, R.M., ve Liden, R.C. (1986). Leader-member exchange model of leadership: A critique and further development. Academy of Management Review, 11, 618-634.
- Dvir, T., Eden, D., Avolio, B. J. ve Shamir, B. (2002). Impact of transformational leadership on follower development and performance: A field experiment. Academy of management journal, 45(4), 735-744.
- Gerstner, C.R. ve Day, D.V. (1997). Meta analytic review of leader-member exchange Theory: Correlates and construct issues, Journal of Applied Psychology, 82 (6), 827-844.
- Graen, G. B. (1976). Role making processes within complex organizations. İçinde M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (ss. 1201-1245). Chicago: Rand-McNally.
- Graen, G.B., Dansereau, F., ve Minami, T. (1972). Dysfunctional leadership styles. Organizational Behavior and Human Performance, 7, 21 6-236.
- Graen, G., Novak. M. A. ve Sommerkamp, P. (1982). The effects of leader-member exchange and job design on productivity and job satisfaction: Testing a dual attachment model. Organizational Behavior and Human Performance, 30, 109-131.
- Graen, G.B., ve Scandura, T.A. (1987). Toward a psychology of dyadic organizing. İçinde L. L. Cummings & B. M. Staw (Eds.). Research in organizational behavior (s.s. 175-208). Greenwich, CT: JAI Press.
- Graen, G. B., ve Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. Leadership Quarterly, 25, 219-247.
- Gürbüz, S. (2007).Yöneticilerin örgütsel vatandaşlık davranışlarının iş tatmini ve algıladıkları örgütsel adalet ile ilişkisi. (Yayınlanmamış Doktora Tezi). İstanbul Üniversitesi; İstanbul.
- Gürbüz, S. ve Şahin, F. (2015). Sosyal bilimlerde araştırma yöntemleri (Felsefe-Yöntem-Analiz), Ankara: Seçkin.
- Harris, K. J., Kacmar, K. M. ve Carlson, D. S. (2006). An examination of temporal variables and relationship quality on promotability ratings. Group & Organizational Management, 31(6), 677-700.
- Hinkin, T. R. ve Tracey, J. B. (1999). The relevance of charisma for transformational leadership in stable organizations. Journal of Organizational Change Management, 12(2), 105-119.
- Howell, J. M., & Hall-Merenda, K. E, 1999. The ties that bind: The impact of leader-member exchange, transformational and transactional leadership, and distance on predicting follower performance. Journal of Applied Psychology, 84, 680-69.
- Hui, C., Law, K. S. ve Chen, Z. X. (1999). A structural equation model of the effects of negative affectivity, leader-member exchange, and perceived job mobility on in-role and extra-role performance: A Chinese case. Organizational Behavior and Human Decision Processes, 77, 3–21.
- Katz, D. (1964). The motivational basis of organizational behavior.Behavioral Science, 9(2), 131-133.
- Keller, R.T (1992) transformational leadership and the development of research and development project groups. Journal of management, 18, 489 – 501
- Kelloway, E. K. (1998). Using LISREL for structural equation modeling: A researcher’s guide. Thousand Oaks: Sage.
- Kouzes, J.M., ve Posner, B.J. (2002). Leadership challenge (3. Baskı). San Francisco: Jossey-Bass.
- Liden, R. C., ve Graen, G. (1980). Generalizability of the vertical dyad linkage model of leadership. Academy of Management Journal, 23, 451-465.
- Organ, D.W. (1988). Organizational citizenship behavior: The good soldier syndrome.Lexington: Lexington Books.
- Wang, G., Oh, I., Courtright, S.H. ve Colbert, A.E. (2011). Transformational leadership and performance across criteria and levels: A meta-analytic review of 25 years of research. Group & Organization Management, 36, 223-270.
- Wang, H., Law, K.S., Hackett, R., Wang, D. ve Chen, Z. (2005). Leader-member exchange as a mediator of the relationship between transformational leadership and followers’ performance and organizational citizenship behavior. Academy of Management Journal, 48, 420–432.
- Williams, L. J. ve Anderson, S.E. (1991).Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors.Journal of Management, 17(3), 601–617.
- Yukl, G. (1999). An evaluation of conceptual weaknesses in transformational and charismatic leadership theories. The Leadership Quarterly, 10, 285-305.
- Lowe, K.B., Kroeck, K.G. & Sivasubramaniam, N. (1996). Effectiveness correlates of transformation and transactional leadership: A meta-analytic review of the MLQ literature. Leadership Quarterly, 7, 385-425.
- Özutku, H., Ağca, V. & Cevrioğlu, E. (2008). Lider-üye etkileşimi teorisi çerçevesinde, yönetici-ast etkileşimi ile örgütsel bağlılık boyutları ve iş performansı arasındaki ilişki: Ampirik bir inceleme. Atatürk Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 22 (2), 193-210.
- Piccolo, R.F. & Colquitt, J.A. (2006). Transformational leadership and job behavior: The mediating role of core job characteristics. Academy of Management Journal, 49, 327 – 340.
- Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H. & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction and organizational citizenship behaviors. Leadership Quarterly, 1, 107-142.
- Robbins, S.P. & Coulter, M. (2007). Management (9. Baskı.). London: Prentice- Hall.
- Sargut, A.S. (2010). Kültürler arası farklılaşma ve yönetim. Ankara: İmge Kitabevi Yayınları.
İç Grup Her Zaman İyi Asker Midir? Dönüşümcü Liderlik - Örgütsel Vatandaşlık Davranışı İlişkisinde Lider Üye Etkileşiminin Rolü
Yıl 2017,
Cilt: 4 Sayı: 1, 61 - 71, 16.04.2017
Özgür Ayhan
,
Faruk Şahin
Öz
Bu çalışmanın amacı; dönüşümcü
liderliğin örgütsel vatandaşlık davranışı üzerindeki etkisini incelemek ve bu
etkide lider-üye etkileşiminin aracılık rolü olup olmadığını test etmektir.
Araştırmanın hipotezleri, Ankara da
faaliyette bulunan iki farklı kamu kurumundan 50 lider ve bunların takipçisi
235 işgörenden elde edilen çok kaynaklı veriler üzerinden, yapısal eşitlik
modellemesi ile test edilmiştir. Araştırma sonucunda, dönüşümcü liderliğin
örgütsel vatandaşlık davranışı üzerinde önemli etkiye sahip olduğu ortaya
konulmuştur. Dönüşümcü liderliğin örgütsel vatandaşlık üzerindeki etkisinin
örgüte karşı sergilenen vatandaşlık davranışlarını, bireye karşı sergilenen
vatandaşlık davranışlarından daha güçlü şekilde etkilediği tespit edilmiştir.
Bunanla birlikte söz konusu ilişkide lider üye etkileşimin aracı etkiye sahip
olduğu ortaya konulmuştur. Buna göre dönüşümcü liderlik öncelikle takipçiler
ile kaliteli etkileşimi etkilemekte, kaliteli etkileşimin neticesiolarakda
takipçiler vatandaşlık davranışı sergilemektedir. Dönüşümcü liderlerin
takipçilerinin vatandaşlık davranışı sergilemelerinin yolunun kendilerini iç
grupta hissetmelerine bağlı olduğu görülmüştür.
Kaynakça
- Adams, J.S. (1965). Inequity in social exchange. İçinde L. Berkovitz (Ed.), Advances in experimental social psychology(Cilt.2, ss. 267-299). New York: AcademicPress.
- Anderson, J. C. ve Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended tow-step approach. Psychological Bulletin, 103, 411–423.
- Barnard, C. I. (1968).The Functions of the Executive(2.Baskı), Cambridge, Mass: Harvard University Press.
- Bass B. M. (1985). Leadership and performance beyond expectations. New York: Free Press.
- Bass, B. M. (1997). Does the transactional–transformational paradigm transcend organizational and national boundaries?. American Psychologist, 22, 130–142.
- Bass, B.M. ve Avolio B.J. (1990). The implications of transactional and transformational leadership for individual, team, and organizational development. Research in Organizational Change and Development, 4, 231–272.
- Bass, B.M., ve Avolio B.J. (1993). Transformational leadership and organizational culture. Public Administration Quarterly, 17(1), 112-121.
- Bass, B. M. ve Avolio, B. J. (1995). MLQ multifactor leadership questionnaire . Redwood City. CA: Mind Garden.
- Bass , B. M. ve Avolio, B. J. (2003). Multifactor leadership questionnaire feedback report. Redwood City. CA: Mind Garden.
- Bass, B. M. ve Riggio, R. E. (2006). Transformational leadership. New Jersey: Lawrence Erlbaum Associates.
- Blau, M.P. (1964). Exchange and Power in Social Life. New York: Wiley.
- Burns, J. M. (1978). Leadership. New York: Harper&Row.
- Carless, S. A., Wearing, A. J. Ve Mann, L. (2000). A short measure of transformational leadership. Journal of Business and Psychology, 14, 389–405.
- Casimir, G., Waldman, D.A., Bartram, T., ve Yang, S. (2006). Trust and the relationship between leadership and follower performance: Opening the black box in Australia and China. Journal of Leadership and Organizational Studies, 12, 68-84.
- Çetin, Ş., Korkmaz, M., & Çakmakçı, C. (2012). Dönüşümsel ve etkileşimsel liderlik ile lider-üye etkileşiminin öğretmenlerin örgütsel vatandaşlık davranışı üzerindeki etkisi. Kuram ve Uygulamada Egitim Yönetimi Dergisi, 18(1), 7-36.
- Deluga, R. J, (1992). The relationship of leader-member exchanges with laissez-faire, transactional, and transformational leadership. İçinde K. E. Clark, M. B. Clark, & D. R. Campbell (Ed.), Impact of leadership (s.237–247). Greensboro, NC: Center for Creative Leadership.
- Dienesch, R.M., ve Liden, R.C. (1986). Leader-member exchange model of leadership: A critique and further development. Academy of Management Review, 11, 618-634.
- Dvir, T., Eden, D., Avolio, B. J. ve Shamir, B. (2002). Impact of transformational leadership on follower development and performance: A field experiment. Academy of management journal, 45(4), 735-744.
- Gerstner, C.R. ve Day, D.V. (1997). Meta analytic review of leader-member exchange Theory: Correlates and construct issues, Journal of Applied Psychology, 82 (6), 827-844.
- Graen, G. B. (1976). Role making processes within complex organizations. İçinde M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (ss. 1201-1245). Chicago: Rand-McNally.
- Graen, G.B., Dansereau, F., ve Minami, T. (1972). Dysfunctional leadership styles. Organizational Behavior and Human Performance, 7, 21 6-236.
- Graen, G., Novak. M. A. ve Sommerkamp, P. (1982). The effects of leader-member exchange and job design on productivity and job satisfaction: Testing a dual attachment model. Organizational Behavior and Human Performance, 30, 109-131.
- Graen, G.B., ve Scandura, T.A. (1987). Toward a psychology of dyadic organizing. İçinde L. L. Cummings & B. M. Staw (Eds.). Research in organizational behavior (s.s. 175-208). Greenwich, CT: JAI Press.
- Graen, G. B., ve Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. Leadership Quarterly, 25, 219-247.
- Gürbüz, S. (2007).Yöneticilerin örgütsel vatandaşlık davranışlarının iş tatmini ve algıladıkları örgütsel adalet ile ilişkisi. (Yayınlanmamış Doktora Tezi). İstanbul Üniversitesi; İstanbul.
- Gürbüz, S. ve Şahin, F. (2015). Sosyal bilimlerde araştırma yöntemleri (Felsefe-Yöntem-Analiz), Ankara: Seçkin.
- Harris, K. J., Kacmar, K. M. ve Carlson, D. S. (2006). An examination of temporal variables and relationship quality on promotability ratings. Group & Organizational Management, 31(6), 677-700.
- Hinkin, T. R. ve Tracey, J. B. (1999). The relevance of charisma for transformational leadership in stable organizations. Journal of Organizational Change Management, 12(2), 105-119.
- Howell, J. M., & Hall-Merenda, K. E, 1999. The ties that bind: The impact of leader-member exchange, transformational and transactional leadership, and distance on predicting follower performance. Journal of Applied Psychology, 84, 680-69.
- Hui, C., Law, K. S. ve Chen, Z. X. (1999). A structural equation model of the effects of negative affectivity, leader-member exchange, and perceived job mobility on in-role and extra-role performance: A Chinese case. Organizational Behavior and Human Decision Processes, 77, 3–21.
- Katz, D. (1964). The motivational basis of organizational behavior.Behavioral Science, 9(2), 131-133.
- Keller, R.T (1992) transformational leadership and the development of research and development project groups. Journal of management, 18, 489 – 501
- Kelloway, E. K. (1998). Using LISREL for structural equation modeling: A researcher’s guide. Thousand Oaks: Sage.
- Kouzes, J.M., ve Posner, B.J. (2002). Leadership challenge (3. Baskı). San Francisco: Jossey-Bass.
- Liden, R. C., ve Graen, G. (1980). Generalizability of the vertical dyad linkage model of leadership. Academy of Management Journal, 23, 451-465.
- Organ, D.W. (1988). Organizational citizenship behavior: The good soldier syndrome.Lexington: Lexington Books.
- Wang, G., Oh, I., Courtright, S.H. ve Colbert, A.E. (2011). Transformational leadership and performance across criteria and levels: A meta-analytic review of 25 years of research. Group & Organization Management, 36, 223-270.
- Wang, H., Law, K.S., Hackett, R., Wang, D. ve Chen, Z. (2005). Leader-member exchange as a mediator of the relationship between transformational leadership and followers’ performance and organizational citizenship behavior. Academy of Management Journal, 48, 420–432.
- Williams, L. J. ve Anderson, S.E. (1991).Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors.Journal of Management, 17(3), 601–617.
- Yukl, G. (1999). An evaluation of conceptual weaknesses in transformational and charismatic leadership theories. The Leadership Quarterly, 10, 285-305.
- Lowe, K.B., Kroeck, K.G. & Sivasubramaniam, N. (1996). Effectiveness correlates of transformation and transactional leadership: A meta-analytic review of the MLQ literature. Leadership Quarterly, 7, 385-425.
- Özutku, H., Ağca, V. & Cevrioğlu, E. (2008). Lider-üye etkileşimi teorisi çerçevesinde, yönetici-ast etkileşimi ile örgütsel bağlılık boyutları ve iş performansı arasındaki ilişki: Ampirik bir inceleme. Atatürk Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 22 (2), 193-210.
- Piccolo, R.F. & Colquitt, J.A. (2006). Transformational leadership and job behavior: The mediating role of core job characteristics. Academy of Management Journal, 49, 327 – 340.
- Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H. & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction and organizational citizenship behaviors. Leadership Quarterly, 1, 107-142.
- Robbins, S.P. & Coulter, M. (2007). Management (9. Baskı.). London: Prentice- Hall.
- Sargut, A.S. (2010). Kültürler arası farklılaşma ve yönetim. Ankara: İmge Kitabevi Yayınları.