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Abusive Supervision as Predictor of Perceived Stress and Cyberloafing at Work

Yıl 2024, Cilt: 11 Sayı: 2, 138 - 153, 30.10.2024
https://doi.org/10.18394/iid.1395152

Öz

The increasing prevalence of Internet use in recent years has led to a growing interest among researchers in cyberloafing behaviors. In general, cyberloafing at work is defined as employees’ voluntary access of the Internet for personal purposes. Previous research has shown its link with individual and organizational outcomes. This study examines the effects of abusive supervision and perceived stress on cyberloafing behaviors among employees. In addition, it investigates whether perceived stress mediates this relationship. The sample consisted of 265 employees working in various sectors. They participated in an online survey and filled out a questionnaire consisting of items that assess abusive supervision, perceived stress, and cyberloafing behaviors at the workplace. The results showed that abusive supervision positively predicts employees' cyberloafing behaviors. It was also revealed that supervisor’s abusive behaviors predict greater levels of perceived stress among employees. However, the experience of stress did not play a mediating role in the relationship between abusive supervision and cyberloafing. This study contributes to a better understanding of the effects of leaders’ misbehaviors on employees’ perceived stress levels and counterproductive behaviors at work. It also provides suggestions for managing workplace mistreatment.

Kaynakça

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İş Yerinde Algılanan Stres ve Sanal Kaytarmanın Yordayıcısı olarak İstismarcı Liderlik

Yıl 2024, Cilt: 11 Sayı: 2, 138 - 153, 30.10.2024
https://doi.org/10.18394/iid.1395152

Öz

Son yıllarda internet kullanımının artan yaygınlığı, araştırmacılar arasında sanal kaytarma davranışlarına olan ilginin artmasına neden olmuştur. Genel olarak, işyerinde sanal kaytarma, çalışanların interneti kişisel amaçlar için gönüllü olarak kullanmaları olarak tanımlanmaktadır. Geçmiş araştırmalar bunun bireysel ve kurumsal sonuçlarla bağlantısını göstermiştir. Bu çalışma özellikle istismarcı liderliğin ve algılanan stresin çalışanlar arasında sanal kaytarma davranışları üzerindeki etkilerini incelemektedir. Ayrıca algılanan stresin bu ilişkiye aracılık edip etmediğini de araştırmaktadır. Örneklem, çeşitli sektörlerde çalışan 265 çalışandan oluşmaktadır. Katılımcılar, işyerinde istismarcı liderlik, algılanan stres ve sanal kaytarma davranışlarını değerlendiren maddeleri çevrimiçi anket yoluyla doldurmuşlardır. Araştırmanın sonuçları, istismarcı liderliğin, çalışanların stres düzeylerini ve sanal kaytarma davranışlarını pozitif yönde yordadığını göstermiştir. Ancak, algılanan stres, istismarcı liderlik ve sanal kaytarma arasındaki ilişkide aracı bir rol oynamamıştır. Bu çalışma, istismarcı liderlik davranışlarının çalışanlar tarafından algılanan stres ve iş yerindeki üretkenlik karşıtı davranışlar üzerindeki etkilerinin daha iyi anlaşılmasına katkıda bulunmaktadır. Ayrıca, işyerinde kötü muameleyle başa çıkmak için öneriler sunulmaktadır.

Teşekkür

Bu makalede emeği yadsınamayacak kadar çok olan Doç. Dr. İrem METİN ORTA hocama çok teşekkür ederim.

Kaynakça

  • Agarwal, U. (2019). Impact of supervisors’ perceived communication style on subordinate’s psychological capital and cyberloafing. Australasian Journal of Information Systems, 23, 1-27.
  • Agarwal, U. A., & Avey, J. B. (2020). Abusive supervisors and employees who cyberloaf: Examining the roles of psychological capital and conctract breach. Internet Research, 30(3), 789-809.
  • Aghaz, A., & Sheikh, A. (2016). Cyberloafing and job burnout: An investigation in the knowledge-intensive sector. Computers in Human Behavior, 62, 51-60.
  • Akbulut, Y., Dönmez, O., & Dursun, Ö. Ö. (2017). Cyberloafing and social desirability bias among students and employees. Computers in Human Behavior, 72, 87-95.
  • Akbulut, Y., Dursun, Ö. Ö., Dönmez, O., & Şahin, Y. L. (2016). In search of a measure to investigate cyberloafing in educational settings. Computers in Human Behavior, 55, 616-625.
  • Akram, Z., Li, Y., & Akram, U. (2019). When employees are emotionally exhausted due to abusive supervision. A conservation of resources perspective. International Journal of Environmental Research and Public Health, 16(18), 1-17.
  • Andel, S. A., Kessler, S. R., Pindek, S., Kleinman, G., & Spector, P. E. (2019). Is cyberloafing more complex than we originally thought? Cyberloafing as a coping response to workplace aggression exposure. Computers in Human Behavior, 101, 124-130.
  • Anandarajan, M., & Simmers, C. A. (2005). Developing human capital through personal web use in the workplace: Mapping employee perceptions. Communications of the Association for Information Systems, 15(1), 41.
  • Aryee, S., Chen, Z. X., Sun, L.Y., & Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: Test of a trickle-down model. Journal of Applied Psychology, 92(1), 191-201.
  • Aryee, S., Sun, L.Y., Chen, Z. X., & Debrah, Y. A. (2008). Abusive supervision and contextual performance: The mediating role of emotional exhaustion and the moderating role of work unit structure. Management and Organization Review, 4(3), 393-411.
  • Ashforth, B. E. (1997). Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences, 14(2), 126-140.
  • Askew, K., Buckner, J. E., Taing, M. U., Ilie, A., Bauer, J. A., & Coovert, M. D. (2014). Explaining cyberloafing: The role of the theory of planned behavior. Computers in Human Behavior, 36, 510-519.
  • Bakker, A. B., Demerouti, E., Boer, E. D., & Schaufeli, W. B. (2003). Job demands and job resources as predictors of absence duration and frequency. Journal of Vocational Behavior, 62(2), 341-356.
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  • Baturay, M.H., & Toker, S. (2015) An Investigation of the Impact of Demographics on Cyberloafing from an Educational Setting Angle. Computers in Human Behavior, 358-366.
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  • Liberman, B., Seidman, G., McKenna, K. Y., & Buffardi, L. E. (2011). Employee job attitudes and organizational characteristics as predictors of cyberloafing. Computers in Human Behavior, 27(6), 2192-2199.
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  • Lim, V. K., & Chen, D. J. (2012). Cyberloafing at the workplace: Gain or drain on work? Behaviour & Information Technology, 31(4), 343-353.
  • Lim, V. K., & Teo, T. S. (2024). Cyberloafing: A review and research agenda. Applied Psychology, 73(1), 441-484.
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  • Liu, W., Zhang, P., Liao, J., Hao, P. & Mao, J. (2016). Abusive supervision and employee creativity: The mediating role of psychological safety and organizational identification, Management Decision, 54(1), pp. 130-147.
  • Mayer, D. M., Kuenzi, M., Greenbaum, R., Bardes, M., & Salvador, R. B. (2009). How low does ethical leadership flow? Test of a trickle-down model. Organizational Behavior and Human Decision Processes, 108(1), 1–13.
  • Martinko, M. J., Harvey, P., Brees, J. R., & Mackey, J. (2013). A review of abusive supervision research. Journal of Organizational Behavior, 34(1), 120-137.
  • Mastrangelo, P., Everton, W, & Jolton, J.(2006). Personal use of work computers: Distraction versus destruction. CyberPsychology & Behavior, 9(6), 730- 741.
  • Mawritz, M. B., Mayer, D. M., Hoobler, J. M., Wayne, S. J., & Marinova, S. V. (2012). A trickle-down model of abusive supervision. Personnel Psychology, 65(2), 325-357.
  • Mercado, B. K., Giordano, C., & Dilchert, S. (2017). A meta-analytic investigation of cyberloafng. Career Development International, 22(5), 546–564.
  • Metin Camgoz, S., Bayhan-Karapinar, P., Tayfur-Ekmekci, O., Metin-Orta, I., & Ozbilgin, M. F. (2023). Why do some followers remain silent in response to abusive supervision? A system justification perspective. European Management Journal, doi: 10.1016/ j.emj.2023.07.001
  • Metin Orta, I., & Güngör, E. (2018). A review on antecedents, consequences and control of cyberloafing. “Is, guc” Industrial Relations and Human Resources Journal, 20(1), 79–95.
  • Mirowsky, J., & Ross, C. E. (1989). Social causes of psychological distress. Aldine de Gruyter.
  • Örücü, E., & Yıldız, H. (2014). The personal internet and technology usage at the workplace: Cyberslacking. Ege Akademic Review, 14(1), 99-114.
  • Özler, D. E., & Polat, G. (2012). Cyberloafing phenomenon in organizations: Determinants and impacts. International Journal of eBusiness and eGovernment Studies, 4(2), 1-15.
  • Özkalp, E., & Yıldız, H. (2018). The effects of positive and negative cyberloafing behaviors on the work stress. IS, GUC” Industrial Relations and Human Resources Journal, 20(1), 57-74.
  • Page, D. (2015). Teachers’ personal web use at work. Behaviorand Information Technology, 34, 443-453.
  • Parks, C. G., Miller, D. B., McCanlies, E. C., Cawthon, R. M., Andrew, M. E., DeRoo, L. A., & Sandler, D. P. (2009). Telomere length, current perceived stress, and urinary stress hormones in women. Cancer Epidemiology, Biomarkers & Prevention, 18(2), 551-560.
  • Pindek, S., Krajcevska, A., & Spector, P. E. (2018). Cyberloafing as a coping mechanism: Dealing with workplace boredom. Computers in Human Behavior, 86, 147-152.
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J.Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
  • Pradhan, S., & Jena, L. K. (2016). The moderating role of neutralizers on the relationship between abusive supervision and intention to quit: A proposed model. Journal of Human Values, 22(3), 238-248.
  • Pradhan, S., & Jena, L. K. (2018). Abusive supervision and job outcomes: a moderated mediation study. Evidence-based HRM, 6(2), 137-152.
  • Prakash, M. A., & Kaur, D. A. (2018). Cyberloafing in the organisation- Gain or drain. JK International Journal of Management and Social Science, 31(4), 343-353.
  • Rafferty, A., Restubog, S. L., & Jimmieson, N. (2010). Losing sleep: Examining the cascading effects of supervisors’ experience of injustice on subordinates’ psychological health. Work & Stress, 24, 36-55.
  • Rajah, R., & Lim, V. K. (2011). Cyberloafing, neutralization, and organizational citizenship behavior. PACIS 2011 Proceedings. 152.
  • Raza, B., Ahmed, A., Zubair, S., & Moueed, A. (2019). Linking workplace deviance and abusive supervision: Moderating role of positive psychological capital. International Journal of Organizational Leadership, 8, 95-111.
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  • Şimşek, A., & Şimşek E. (2019). Beneficial and detrimental effects of cyberloafing in the workplace. Journal of Organizational Behavior Review, 1(1), 97-114.
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  • Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management, 43(2), 178-190.
  • Tepper, B. J., Duffy, M. K., Henle, C. A., & Lambert, L. S. (2006). Procedural injustice, victim precipitation, and abusive supervision. Personnel Psychology, 59(1), 101-123.
  • Theorell, T., Hammarström, A., Aronsson, G., Bendz, L. T., Grape, T., Hogstedt, C., . . . Hall, C. (2015). A systematic review including meta-analysis of work environment and depressive symptoms. BMC Public Health, 15(738), 1-14.
  • Ugrin, J. C., Pearson, J. M., & Odom, M. D. (2007). Profiling cyber-slackers in the workplace: Demographic, cultural and workplace factors. Journal of Internet Commence, 6, 75-89.
  • Ulbegi. D., Ozgen, H. M., & Ozgen, H. (2014). Adaptation of the abusive management scale in Turkey: Reliability and validity analysis. Çukurova University Journal of Institute of Social Sciences, 23(1), 1-12.
  • Ünal, Ö. F., & Tekdemir, S. (2015). Cyberloafing: An empirical research on a public institution. Süleyman Demirel University The Journal of Faculty of Economics and Administrative Sciences, 20(2), 95-118.
  • Vitak, J., Crouse, J., & LaRose, R. (2011). Personal internet use at work: Understanding cyberslacking. Computers in Human Behavior, 27, 1751-1759.
  • Wagner, D. T., Barnes, C. M., Lim, V. K. G., & Ferris, D. L. (2012). Lost sleep and cyberloafing: Evidence from the laboratory and a day light saving time quasi experiment. Journal of Applied Psychology, 97, 1068–1076.
  • Wang, D., Li, X., Zhou, M., Maguire, P., Zong, Z., & Hu, Y. (2019). Effects of abusive supervision on employees’ innovative behavior: The role of job insecurity and locus of control. Scandinavian Journal of Psychology, 60(2), 1-9.
  • Wu, J., Mei, W., Liu, L., & Ugrin, J. C. (2020). The bright and dark sides of social cyberloafing: Effects on employee mental health in China. Journal of Business Research, 112(1), 56-64.
  • Yıldız, B., & Yıldız, H. (2015). The examination of legal aspects ofcyberloafing behaviors in the business life. Journal of Management and Economics Research, 13(3), 1-17.
  • Yıldız, H., Yıldız, B., & Ateş, H. (2015). Is there a role of organizational justive perceptions on cyberslacking activities. Journal of Knowledge Economy and Knowledge Management, 10(2), 55-66.
  • Zakrzewski, C. (2016). The key to getting workers to stop wasting time online. The Wall Street Journal, 13. Retrieved from http://www.wsj.com/articles/the-key-to-getting-workers-to-stop-wasting-timeonline-1457921545
  • Zellars, K. L., Tepper, B. J., & Duffy, M. K. (2002). Abusive supervision and subordinates’ organizational citizenship behavior. Journal of Applied Psychology, 87(6), 1068-1076.
Toplam 108 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme , Strateji, Yönetim ve Örgütsel Davranış (Diğer)
Bölüm Makaleler
Yazarlar

Bahtiyar Duran 0000-0003-2617-7480

İrem Metin-orta 0000-0001-9253-9158

Yayımlanma Tarihi 30 Ekim 2024
Gönderilme Tarihi 23 Kasım 2023
Kabul Tarihi 27 Temmuz 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 11 Sayı: 2

Kaynak Göster

APA Duran, B., & Metin-orta, İ. (2024). Abusive Supervision as Predictor of Perceived Stress and Cyberloafing at Work. İş Ve İnsan Dergisi, 11(2), 138-153. https://doi.org/10.18394/iid.1395152
AMA Duran B, Metin-orta İ. Abusive Supervision as Predictor of Perceived Stress and Cyberloafing at Work. İİD. Ekim 2024;11(2):138-153. doi:10.18394/iid.1395152
Chicago Duran, Bahtiyar, ve İrem Metin-orta. “Abusive Supervision As Predictor of Perceived Stress and Cyberloafing at Work”. İş Ve İnsan Dergisi 11, sy. 2 (Ekim 2024): 138-53. https://doi.org/10.18394/iid.1395152.
EndNote Duran B, Metin-orta İ (01 Ekim 2024) Abusive Supervision as Predictor of Perceived Stress and Cyberloafing at Work. İş ve İnsan Dergisi 11 2 138–153.
IEEE B. Duran ve İ. Metin-orta, “Abusive Supervision as Predictor of Perceived Stress and Cyberloafing at Work”, İİD, c. 11, sy. 2, ss. 138–153, 2024, doi: 10.18394/iid.1395152.
ISNAD Duran, Bahtiyar - Metin-orta, İrem. “Abusive Supervision As Predictor of Perceived Stress and Cyberloafing at Work”. İş ve İnsan Dergisi 11/2 (Ekim 2024), 138-153. https://doi.org/10.18394/iid.1395152.
JAMA Duran B, Metin-orta İ. Abusive Supervision as Predictor of Perceived Stress and Cyberloafing at Work. İİD. 2024;11:138–153.
MLA Duran, Bahtiyar ve İrem Metin-orta. “Abusive Supervision As Predictor of Perceived Stress and Cyberloafing at Work”. İş Ve İnsan Dergisi, c. 11, sy. 2, 2024, ss. 138-53, doi:10.18394/iid.1395152.
Vancouver Duran B, Metin-orta İ. Abusive Supervision as Predictor of Perceived Stress and Cyberloafing at Work. İİD. 2024;11(2):138-53.

 

 

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