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Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi

Yıl 2021, Cilt 2, Sayı 2, 41 - 51, 31.08.2021

Öz

Bu araştırmanın temel amacı hava taşımacılığı sektörünün önemli bileşenlerinden biri olan yer hizmeti işletmelerinde çalışanların örgütsel sessizlik davranışlarının örgütsel bağlılık ve örgütsel güven üzerindeki etkilerinin araştırılmasıdır. Araştırmanın verileri yıllık yolcu kapasitesi 1-5 milyon arasında olan havalimanlarındaki yer hizmeti işletmelerinde çalışanlardan internet üzerinden anketler aracılığı ile toplanmıştır. Araştırmanın analizleri, geri dönüşü sağlanan ve kullanılabilir durumunda olan 334 anket üzerinden gerçekleştirilmiştir. Araştırmada örgütsel sessizlik davranışı ile örgütsel güven ve örgütsel bağlılık arasındaki ilişkilerin incelenebilmesi amacıyla basit doğrusal regresyon analizi gerçekleştirilmiştir. Verilerin analizi sonucunda örgütsel sessizlik ile örgütsel bağlılık arasında negatif yönlü ve anlamlı bir ilişki olduğu, ayrıca örgütsel sessizlik ile örgütsel bağlılığın alt boyutlarından duygusal bağlılık ile normatif bağlılık arasında negatif yönlü ve anlamlı bir ilişki olduğu bulunmuştur. Örgütsel sessizlik ile örgütsel güven arasında da negatif yönlü ve anlamlı bir ilişki bulunurken, örgütsel sessizlik ile örgütsel güvenin alt boyutlarından yöneticiye güven ve örgüte güven boyutları arasında negatif yönlü ve anlamlı bir ilişkinin olduğu ortaya çıkarılmıştır.

Kaynakça

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Organizational Silence in Ground Handling Companies: Its Effect on Organizational Commitment and Organizational Trust

Yıl 2021, Cilt 2, Sayı 2, 41 - 51, 31.08.2021

Öz

The main purpose of this research is to investigate the effects of organizational silence attitudes of employees in ground handling companies, which is one of the important components of the air transport sector, on organizational commitment and organizational trust. The data of the research were collected through questionnaires from the employees of ground handling companies at airports with an annual passenger capacity of 1-5 million. The analysis of the research was carried out on 334 returned and usable questionnaires. In the research, simple linear regression analysis was conducted to examine the relationships between organizational silence behavior, organizational trust and organizational commitment. As a result of the analysis of the data, it was revealed that there is a negative and significant relationship between organizational silence and organizational commitment. In addition, organizational silence was found to have a negative and significant relationship on affective commitment and normative commitment. Similarly, a negative and significant relationship was found between organizational silence and organizational trust. In addition, it has been revealed that organizational silence has a negative and significant effect on trust in the manager and trust in the organization.

Kaynakça

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Ayrıntılar

Birincil Dil Türkçe
Konular İşletme
Bölüm Araştırma Makaleleri
Yazarlar

Harun KARAKAVUZ (Sorumlu Yazar)
SELÇUK ÜNİVERSİTESİ
0000-0002-3989-5249
Türkiye

Yayımlanma Tarihi 31 Ağustos 2021
Başvuru Tarihi 6 Temmuz 2021
Kabul Tarihi 23 Ağustos 2021
Yayınlandığı Sayı Yıl 2021, Cilt 2, Sayı 2

Kaynak Göster

Bibtex @araştırma makalesi { ijaa963195, journal = {International Journal of Aeronautics and Astronautics}, issn = {}, eissn = {2757-6574}, address = {Akademi Mah. Yeni İstanbul Cad. Sivil Havacılık Yüksekokulu No: 347 Alaeddin Keykubat Kampüsü/Selçuklu/Konya}, publisher = {Selçuk Üniversitesi}, year = {2021}, volume = {2}, pages = {41 - 51}, doi = {}, title = {Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi}, key = {cite}, author = {Karakavuz, Harun} }
APA Karakavuz, H. (2021). Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi . International Journal of Aeronautics and Astronautics , 2 (2) , 41-51 . Retrieved from https://dergipark.org.tr/tr/pub/ijaa/issue/64751/963195
MLA Karakavuz, H. "Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi" . International Journal of Aeronautics and Astronautics 2 (2021 ): 41-51 <https://dergipark.org.tr/tr/pub/ijaa/issue/64751/963195>
Chicago Karakavuz, H. "Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi". International Journal of Aeronautics and Astronautics 2 (2021 ): 41-51
RIS TY - JOUR T1 - Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi AU - Harun Karakavuz Y1 - 2021 PY - 2021 N1 - DO - T2 - International Journal of Aeronautics and Astronautics JF - Journal JO - JOR SP - 41 EP - 51 VL - 2 IS - 2 SN - -2757-6574 M3 - UR - Y2 - 2021 ER -
EndNote %0 International Journal of Aeronautics and Astronautics Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi %A Harun Karakavuz %T Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi %D 2021 %J International Journal of Aeronautics and Astronautics %P -2757-6574 %V 2 %N 2 %R %U
ISNAD Karakavuz, Harun . "Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi". International Journal of Aeronautics and Astronautics 2 / 2 (Ağustos 2021): 41-51 .
AMA Karakavuz H. Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi. IJAA. 2021; 2(2): 41-51.
Vancouver Karakavuz H. Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi. International Journal of Aeronautics and Astronautics. 2021; 2(2): 41-51.
IEEE H. Karakavuz , "Yer Hizmeti İşletmelerinde Örgütsel Sessizlik: Örgütsel Bağlılık ve Örgütsel Güven Üzerindeki Etkisi", International Journal of Aeronautics and Astronautics, c. 2, sayı. 2, ss. 41-51, Ağu. 2021