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HOW CARREFOUR REVOLUTIONIZING SUPPLY CHAIN MANAGEMENT: CASE FROM THE UNITED ARAB EMIRATES

Yıl 2019, Cilt: 4 Sayı: 7, 210 - 220, 31.01.2019

Öz

Carrefour stands out as one of the
largest and most successful hypermarket chains. It provides the customers with
the great variety of the household goods, high-quality products, and food
brands.



Eventually, the
hypermarket attracts the customers with the help of special offers and product
promotions which customers are interested in. Nowadays, Carrefour in the United
Arab Emirates serves over 200,000 customers a day operating 28 hypermarkets and
43 supermarkets (Carrefour Annual Report, 2016). Considering the high dynamics
of UAE’s economy development, it is possible to emphasize the role of Carrefour’s
power. In fact, it provides all necessary aspects for the cultivation of the
effective supply chain, logistics, sourcing, supply management, customer service,
demand management, inventory and transportation management, distribution,
supply chain outsourcing and other aspects. The current paper is aimed to
analyze the advantages and fallbacks of Carrefour within the mentioned area in
order to explain the factors contributing to its success and competitiveness to
better understand the uniqueness of supply chain in the UAE.

Kaynakça

  • 1. Baofeng, H., Flynn, B., Xiande, Z. (2017). Supply chain power configurations and their relationship with performance. Journal of Supply Chain Management, 53(2), 4-52.
  • 2. Blackburn, J.D. (1991). Time-based competition: The next battleground in American manufacturing, The Business One/APICS Series in Production Management, ILL, 160-269.
  • 3. Brooks, A. D and Pawar, K. (2000) Dynamics of user/contractor interface in the public sector disentangled. Proceedings of the 9th International annual IPSERA conference & worldwide symposium on purchasing & supply chain management, 24-27 May, 99-109, University of Western Ontario.
  • 4. Cooper, M.C., Lambert, D.M. and Pagh, J.D. (1997) Supply chain management: More than a new name for logistics. The International Journal of Logistics Management 8(1), 1-14.
  • 5. Christopher, M. (2016). Logistics & supply chain management. Pearson UK.
  • 6. Douglas A. Smock and Stephen C. Rogers, Sourcing Strategy: The Brains behind the Game, Supply Chain Management Review, May/June 2007.
  • 7. Gbadamosi, K. T. (2010). An Evaluation of the impact of bus rapid transit in urban intracity passenger movement in Lagos state. A paper to be presented at WCTR 2010, Lisbon. Nigeria: Centre for Transport Studies.
  • 8. Hunter, N.A (1994). Quick Response in Apparel Manufacturing, the Textile Institute, Manchester, 1994, 1-271.
  • 9. Handfield, R. B., Cousins, P. D., Lawson, B., & Petersen, K. J. (2015). How can supply management really improve performance? A knowledge‐based model of alignment capabilities. Journal of Supply Chain Management, 51(3), 3-17.
  • 10. Hemalatha, M. and Sivakumar, V. J. (2009). Hyper market industry in Dubai–An evaluation using AHP technique. International Journal of Applied Management and Technology, 7(1), 6-9.
  • 11. Hsu, P. K., and Chou, E. Y. (2015). Exploring the relationship among service quality, customer satisfaction and customer loyalty: A case study of Carrefour hypermarket. In LISS 2014, 1565-1571. Springer, Berlin, Heidelberg.
  • 12. Notteboom, T., and Yang, Z. (2016). Research in transportation business and management.
  • 13. Ptak, C. A., and Schragenheim, E. (2016). ERP: tools, techniques, and applications for integrating the supply chain. Crc Press.
  • 14. Sterling, J. U., and Lambert, D. (1989). Customer service research: Past, present, and future. International Journal of Physical Distribution and Material Management, 19(2), 17-27.
  • 15. Turner, R. (2011). Supply management and procurement. Ft. Lauderdale, Fia: J. Ross Publication.
  • 16. Reardon, T., Timmer, P., and Minten, B. (2012). Supermarket revolution in Asia and emerging development strategies to include small farmers. PNAS, 109(31), 1-6.
  • 17. Reardon, T., Henson, S. and Berdegue, J. (2008). Proactive fast-tracking diffusion of supermarkets in developing countries: implications for market institutions and trade. Journal of Economic Geography, 7(4), 399-431.
  • 18. Williamson, K. C., & Bloomberg, D. J. (1990). Modern logistics systems: Theory and practice. Journal of Business Logistics, 11(2), 65-86.
  • 19. Wild, T. (2017). Best practice in inventory management. London: Routledge.
  • 20. Yue, L. (2008). A comparative study of strategies adopted by Wal-Mart and Carrefour. A resource-based perspective acknowledgement. Fu Jen Catholic University, China, 59-80.
  • 21. Carrefour UAE - Online Shopping in Dubai, UAE, Best Deals and Offers. (2018). Carrefour: Official website. Retrieved from https://www.carrefouruae.com/

TEDARİK ZİNCİRİ YÖNETİMİNİ CARREFOUR NASIL GERİ DÖNÜŞTÜRDÜ:BİRLEŞİK ARAP EMİRLİKLERİNDEN BİR VAKA

Yıl 2019, Cilt: 4 Sayı: 7, 210 - 220, 31.01.2019

Öz

Carrefour, en büyük ve en başarılı hipermarket zincirlerinden biri olarak öne

çıkıyor. Müşterilere çok çeşitli ev eşyaları, yüksek kaliteli ürünler ve gıda markaları sunar.

Sonunda, hipermarket, müşterilerin ilgisini çeken özel teklifler ve ürün promosyonları

sayesinde müşterileri kendine çekiyor. Günümüzde Birleşik Arap Emirlikleri'ndeki

Carrefour, 28 hipermarket ve 43 süpermarket işleten günde 200.000'den fazla müşteriye

hizmet veriyor (Carrefour Faaliyet Raporu, 2016). BAE’nin ekonomi gelişiminin yüksek

dinamiklerini dikkate alarak, Carrefour’un gücünün rolünü vurgulamak mümkündür.

Aslında, etkin tedarik zinciri, lojistik, tedarik, tedarik yönetimi, müşteri hizmetleri, talep

yönetimi, envanter ve taşımacılık yönetimi, dağıtım, tedarik zinciri dış kaynak kullanımı

ve diğer hususların geliştirilmesi için gerekli tüm unsurları sağlar. Bu makalede, BAE'deki

tedarik zincirinin benzersizliğini daha iyi anlamak için başarısı ve rekabet edebilirliğine

katkıda bulunan faktörleri açıklamak için Carrefour'un bu alandaki avantajlarını ve geri

dönüşlerini analiz etmeyi amaçlamaktadır.

Kaynakça

  • 1. Baofeng, H., Flynn, B., Xiande, Z. (2017). Supply chain power configurations and their relationship with performance. Journal of Supply Chain Management, 53(2), 4-52.
  • 2. Blackburn, J.D. (1991). Time-based competition: The next battleground in American manufacturing, The Business One/APICS Series in Production Management, ILL, 160-269.
  • 3. Brooks, A. D and Pawar, K. (2000) Dynamics of user/contractor interface in the public sector disentangled. Proceedings of the 9th International annual IPSERA conference & worldwide symposium on purchasing & supply chain management, 24-27 May, 99-109, University of Western Ontario.
  • 4. Cooper, M.C., Lambert, D.M. and Pagh, J.D. (1997) Supply chain management: More than a new name for logistics. The International Journal of Logistics Management 8(1), 1-14.
  • 5. Christopher, M. (2016). Logistics & supply chain management. Pearson UK.
  • 6. Douglas A. Smock and Stephen C. Rogers, Sourcing Strategy: The Brains behind the Game, Supply Chain Management Review, May/June 2007.
  • 7. Gbadamosi, K. T. (2010). An Evaluation of the impact of bus rapid transit in urban intracity passenger movement in Lagos state. A paper to be presented at WCTR 2010, Lisbon. Nigeria: Centre for Transport Studies.
  • 8. Hunter, N.A (1994). Quick Response in Apparel Manufacturing, the Textile Institute, Manchester, 1994, 1-271.
  • 9. Handfield, R. B., Cousins, P. D., Lawson, B., & Petersen, K. J. (2015). How can supply management really improve performance? A knowledge‐based model of alignment capabilities. Journal of Supply Chain Management, 51(3), 3-17.
  • 10. Hemalatha, M. and Sivakumar, V. J. (2009). Hyper market industry in Dubai–An evaluation using AHP technique. International Journal of Applied Management and Technology, 7(1), 6-9.
  • 11. Hsu, P. K., and Chou, E. Y. (2015). Exploring the relationship among service quality, customer satisfaction and customer loyalty: A case study of Carrefour hypermarket. In LISS 2014, 1565-1571. Springer, Berlin, Heidelberg.
  • 12. Notteboom, T., and Yang, Z. (2016). Research in transportation business and management.
  • 13. Ptak, C. A., and Schragenheim, E. (2016). ERP: tools, techniques, and applications for integrating the supply chain. Crc Press.
  • 14. Sterling, J. U., and Lambert, D. (1989). Customer service research: Past, present, and future. International Journal of Physical Distribution and Material Management, 19(2), 17-27.
  • 15. Turner, R. (2011). Supply management and procurement. Ft. Lauderdale, Fia: J. Ross Publication.
  • 16. Reardon, T., Timmer, P., and Minten, B. (2012). Supermarket revolution in Asia and emerging development strategies to include small farmers. PNAS, 109(31), 1-6.
  • 17. Reardon, T., Henson, S. and Berdegue, J. (2008). Proactive fast-tracking diffusion of supermarkets in developing countries: implications for market institutions and trade. Journal of Economic Geography, 7(4), 399-431.
  • 18. Williamson, K. C., & Bloomberg, D. J. (1990). Modern logistics systems: Theory and practice. Journal of Business Logistics, 11(2), 65-86.
  • 19. Wild, T. (2017). Best practice in inventory management. London: Routledge.
  • 20. Yue, L. (2008). A comparative study of strategies adopted by Wal-Mart and Carrefour. A resource-based perspective acknowledgement. Fu Jen Catholic University, China, 59-80.
  • 21. Carrefour UAE - Online Shopping in Dubai, UAE, Best Deals and Offers. (2018). Carrefour: Official website. Retrieved from https://www.carrefouruae.com/
Toplam 21 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Almaz Sandybayev Bu kişi benim 0000-0003-2310-194X

Yayımlanma Tarihi 31 Ocak 2019
Yayımlandığı Sayı Yıl 2019 Cilt: 4 Sayı: 7

Kaynak Göster

APA Sandybayev, A. (2019). HOW CARREFOUR REVOLUTIONIZING SUPPLY CHAIN MANAGEMENT: CASE FROM THE UNITED ARAB EMIRATES. Uluslararası Afro-Avrasya Araştırmaları Dergisi, 4(7), 210-220.

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