THE EFFECT OF THE LOCUS OF CONTROL ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR THE MEDIATING EFFECT PERCEIVED ORGANIZATIONAL SUPPORT: CASE STUDY OF A UNIVERSITY

Yıl 2012, Cilt: 4 Sayı: 1, 55 - 64, 01.06.2012

Cem Gucel İsmail Tokmak Hakan Turgut

Öz

The aim of this study is to examine the effects of locus of control on organizational citizenship behaviors and the mediating effect of the perceived organizational support. For this aim, firstly, the locus of control, then organizational citizenship behaviors and, finally, the mediating effect of the perceived organizational support are explained. In the application part, a questionnaire including the measures of the locus of control, organizational support and organizational citizenship behaviors is distributed to employees of one of the leading private universities in Turkey and the data were assessed by statistical analysis methods. Finally, it is found that there is a positive relationship among locus of control, organizational citizenship behaviors and the mediating effect of the perceived organizational support

Anahtar Kelimeler

Locus of control 1, organizational citizenship behaviors 2, perceived organizational support 3

Kaynakça

• Altınbaş, Burç. (2008), Örgütsel Bağlılık ve Örgütsel Vatandaşlık Arasındaki İlişki Ve Bir
• Uygulama, Yayınlanmamış Yüksek Lisans Tezi, Yıldız Teknik Üniversitesi Sosyal Bilimler Enstitüsü. Brief, A. P. & Motowidlo, S. J. (1986), “Prosocial Organizational Behaviors”, Academy of Management Review, 11(4), pp.710-725.
• Deluga, R.J. (1995), “The Relationship Between Attributional Charismatic Leadership
• And Organizational Citizenship Behavior”, Journal of Applied Social Psychology, 25 (18), pp.1652-1669.
• Eisenberger, R., Huntington, R., Hutchinson, S. and Sowa, D. (1986), “Perceived
• Organizational Support”, Journal of Applied Psychology, Vol.75 No. 1, pp.500-7. Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990), “Perceived organizational support and employee diligence, commitment, and innovation”, Journal of Applied Psychology, 75(1), pp.51-59.
• Hamel, G., Doz., Y. L., Prahald, C. K. (1989), “Collaborate with your competitors and win”, Harvard Business Review, Vol.89, 67, 1 , pp.133-139.
• Hisli, Şahin Nesrin, Nejat, Basım, Fatih, Çetin, (2009), “Kişilerarası Çatışma Çözme
• Yaklaşımlarında Kendilik Algısı, Kontrol Odağı” , Türk Psikiyatri Dergisi, Sayı, 20(2), s.153-163. Kaufmann, J.D.; Stamper, C.L. & Tesluk, P.E. (2001), “Do Supportive Organizations
• Make For Good Corporate Citiziens”, Journal of Managerial Issues, 13 (4), pp.436- 449. Kenny DA, DA Kashy, N Bolger ve ark. (1998), “Data Analysis in Socialpsychology”,
• Editörler: Gibert, Fiske S.T., G.Lindzey., The Handbook Of Social Psychology, Springer- Verlag, Berlin, pp.203-227. Moorman, R. H., Blakely, G. L. (1995), "Individualism - Collectivism as an Individual
• Difference Predictor of Organizational Citizenship Behavior," Journal of Organizational Behavior, 16, pp.127-142. Organ, D. W. (1988), Organizational Citizenship Behavior - The Good Soldier
• Syndrome. (1st ed.). Lexington, Massachusetts/Toronto: D.C. Heath and Company. Organ, D. W., Konovsky, M. (1989), "Cognitive Versus Affective Determinants of
• Organizational Citizenship Behavior," Journal of Applied Psychology, 74/1, pp.157-164. Organ, D. W. (1997), “Organizational Citizenship Behavior: It's Construct Clean-Up
• Time”, Human Performance, 10, pp.85-98. Organ, D. W., Podsakoff, Ph. M., MacKenzie, S. B. (2006), Organizational Citizenship
• Behavior: Its Nature, Antecedents, And Consequences, Thousand OA: SAGE Publications. Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997), “Organizational Citizenship
• Behavior And The Quantity And Quality Of Work Group Performance”, Journal of Applied Psychology, 82, pp.262-270. Randall, M. L., Cropanzano, R., Bormann, C. A., & Birjulin, A. (1999), “Organizational
• Politics and Organizational Support as Predictors of Workattitudes, Job Performance, and Organizational Citizenship Behavior”, Journal of Organizational Behavior, 20, pp.159- Rossier J, Dahourou D, Mccrae RR ve ark. (2005), “Structural and Mean-Level Analyses of the Five-Factor Model and Locus of Control: Further Evidence From Africa”, J Cross- Cultural Psychol, 36, pp.227-246.
• Rotter, J. B. (1966), Generalized Expectancies For Internal Versus External Control of
• Reinforcement. Psychological Monographs, 80, No. 609. Smith, C. A., Organ, D. W., Near, Y. (1983), "Organizational Citizenship Behavior: Its
• Nature and Antecedents," Journal of Applied Psychology, 68, pp.653-663. Shore, L. M., Wayne, S. J. (1993), “Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational
• Support”, Journal of Applied Psychology,78, pp.774-780. Turunç, Ömer, Mazlum, Çelik (2010), “Çalışanların Algıladıkları Örgütsel Destek ve İş
• Stresinin Örgütsel Özdeşleşme ve İş Performansına Etkisi” Yönetim ve Ekonomi Dergisi, Cilt:17,Sayı:2. Wayne, Sandy J., Lynn M, Shore, Liden, Robert C., (1997), “Perceived Organizatinal
• Support and Leader-Member Exchange:A Social Exchange Perspective”, Academy of Journal, Vol.40, No.1, pp.82-111. Witt, L. A., Burke, L. A., Barrick, M. R. & Mount, M. K. (2002), “The Interactive Effects
• Of Conscientiousness And Agreeableness On Job Performance”, Journal of Applied Psychology, 87, pp.164-169.