The Effect of Emotional Expression Deficits on Employee Attrition: The Mediating Role of Conscientious Intelligence in the Relationship between Alexithymia and Quiet Quitting

Yıl 2025, Cilt: 5 Sayı: 1, 149 - 169

Sevda Demir

Öz

This study investigated the mediating role of conscientious intelligence in the relationship between alexithymia and quiet quitting. Data were collected from a sample of 330 individuals employed in both the private and public sectors, using the Quiet Quitting Scale, the Toronto Alexithymia Scale (TAS-20), and the Conscientious Intelligence Scale. Data analysis was performed using SPSS 26 and the PROCESS macro (Model 4). The findings indicated that the mean scores for alexithymia, quiet quitting, and conscientious intelligence were notably high among employees. A significant positive relationship was found between alexithymia and quiet quitting, while a negative relationship was found between conscientious intelligence and quiet quitting. Importantly, conscientious intelligence was found to partially mediate the relationship between alexithymia and quiet quitting. Specifically, the effect of alexithymia on quiet quitting was attenuated in individuals with higher levels of conscientious intelligence. In addition, the study examines the differences between participants' demographic characteristics and the variables. The findings are summarized. These findings suggest that interventions designed to enhance emotional awareness and conscientious intelligence in organizational contexts may play a crucial role in reducing psychological attrition and quiet quitting behaviors among employees.

Anahtar Kelimeler

Alexithymia, Conscientious Intelligence, Quiet Quitting, Mediating Effect, Employees

Duygusal İfade Eksikliğinin İşten Kopuşa Etkisi: Çalışanlarda Aleksitimi ve Sessiz İstifa İlişkisinde Vicdani Zekânın Aracılık Rolü

Öz

Bu çalışmada, aleksitimi ve sessiz istifa arasındaki ilişkide vicdani zekânın aracı rolü incelenmektedir. Özel ve kamu sektöründe çalışan 330 kişiden oluşan örneklem grubundan elde edilen veriler, Sessiz İstifa Ölçeği, Aleksitimi Ölçeği ve Vicdani Zekâ Ölçeği kullanılarak toplanmıştır. Araştırma kapsamında gerçekleştirilen analizler SPSS 26 ve Process Macro (Model 4) ile yürütülmüştür. Bulgular, çalışanların aleksitimi, sessiz istifa ve vicdani zekâ ortalama puanlarının dikkate değer seviyelerde olduğunu ortaya koymuştur. Ayrıca, aleksitimi ile sessiz istifa arasında pozitif yönlü anlamlı bir ilişki bulunduğu, vicdani zekâ ile sessiz istifa arasında ise negatif yönlü bir ilişki olduğu belirlenmiştir. Bununla birlikte, aleksitimi ve sessiz istifa arasındaki ilişkide vicdani zekânın kısmi aracılık rolü üstlendiği tespit edilmiştir. Yüksek vicdani zekâ düzeyine sahip bireylerde aleksitiminin sessiz istifa üzerindeki etkisinin zayıfladığı saptanmıştır. Ayrıca çalışmada katılımcıların demografik özellikleri ile değişkenler arasındaki farklılıklar da incelenmiştir. Elde edilen bulgular özetlenmiştir. Bu sonuçlar, örgütsel bağlamda çalışanların duygusal farkındalık düzeylerini artırmaya yönelik müdahalelerin, işten psikolojik kopuşu önlemede önemli bir rol oynayabileceğini göstermektedir.

Anahtar Kelimeler

Aleksitimi, Vicdani Zekâ, Sessiz İstifa, Aracı Etki, Çalışanlar

Kaynakça

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