A STUDY FOR DETERMINING THE VARIABLES HAVING IMPACT ON HEALTH MANAGER’S ACCEPTANCE AND USE OF TECHNOLOGY: EXAMPLE OF ANKARA PROVINCE

Öz

The object of this study is to determine the variables which predict the intended use of Information and Communication Technologies (ICT) of health managers. The health managers working in public, private and university hospitals in Ankara compose the population of the study. The survey named “Information and Communication Technologies Acceptance and Use Intention” was applied by Koca and Kocak Usluel (2007) with the purpose of obtaining the data for study. 303 managers participated into the survey. One way analysis of variance (ANOVA) is applied for the analysis of the collected data within the scope of study, where multiple regression analysis is applied for unrelated (independent) samples. According to the findings of the study, the age, educational background, study area, foreign language level, institution where they are on duty, the use purpose of technology, used technologies, the duration of the use of technology, the acceptance and the use intention in compliance with the use of technology on daily basis differ between the managers. In addition, the variables, which represent the 61% of the variance belonging to the acceptance and the use intentions of the health managers, are perceived usefullness, perceived ease of use, social factor, anxiety and voluntariness, in order of related priorities.

Anahtar Kelimeler

• Health Managers, Information and Communication Technologies, The Acceptance and

Kaynakça

1. Agarwal, R., and Prasad, J. (1997). The Role of Innovation Characteristics and Perceived Voluntariness in The Acceptance of Information Technologies. Decision Sciences, Vol.28, No.3, pp. 557-582
2. Ak, B. (2009). Turkiye’de Saglık Bilisimi, Bir Kisisel Degerlendirme ve Uluslararası Bir Başarı Oykusu. XI. Akademik Bilisim Konferansı. Harran Üniversitesi, Şanlıurfa.
3. Aksoy, R., and Kara, A. (2013). Bilgi Teknolojilerinin Calisanlar Tarafindan Benimsenmesi: Karadeniz Eregli’de KOBI Calisanlari Uzerine Bir Uygulama. Uluslararasi Iktisadi ve Idari Incelemeler Dergisi, Vol.5, No.19, pp.1-20.
4. Bal, C.G. (2010). Universite Hastanelerinde Bilisim Teknolojilerinin Stratejik Kullanimina İliskin Karsilastirmali Bir Arastirma. Doktora Tezi. Selcuk Universitesi Sosyal Bilimler Enstitusu, Konya
5. Chang, S.C. and Tung F.C. (2008). An Empirical Investigation of Students’ Behavioural Intentions to Use The Online Learning Course Websites. British Journal of Educational Technology, Vol.39, No.1, pp. 71–83
6. Chau, P.Y.K. and Hu, P.J. (2002). Examining A Model of Information Technology Acceptance by Individual Professional: An Exploratory Study. Journal of Management Information System, Vol.18, No.4, pp.191-229.
7. Davis, F. D., Bagozzi, R. P. and Warshaw P. R. (1989). User Acceptance of Computer Technology: A Comparison of Two Theoretical Models. Management Science, Vol. 35, No.8, pp. 982-1003.
8. Haitham, H.A. (2014). The Effects of Characteristics of Electronic Document Management Systems on Their Acceptance: An Empirical Study in Jordan. International Journal of Information, Business and Management, Vol.6, No.4, pp. 126-145

9. Hsieh, P.J. (2015). Healthcare Professionals’ Use of Health Clouds: Integrating technology acceptance and status quo bias perspectives. International Journal of Medical Informatics, Vol.84, No.7, pp. 512-523
10. Hu, P.J., Chau, P.Y.K, Liu Sheng, O.R. and Tam, K.Y. (1999). Examining The Technology Acceptance Model Using Physician Acceptance of Telemedicine Technology. Journal of Management Information Systems, Vol.16, No.2, pp. 91-112.
11. Kasmer Erdem, H. (2011). Kurumsal Kaynak Planlama Sistemlerinin Kullaniminda Etkili Olan Faktorlerin Genisletilmis Teknoloji Kabul Modeli ile Incelenmesi. Doktora Tezi. Istanbul Teknik Üniversitesi Fen Bilimleri Enstitusu, Istanbul.
12. Koca, M. and Kocak Usluel, Y. (2007). Ogretmenlerin Bilgi ve Iletisim Teknolojilerini Kabul ve Kullanım Niyetleri. Educational Sciences and Practice, Vol.6, No.11, pp. 3-18
13. Koçak Usluel, Y., and Seferoglu, S. (2003, Mayıs). Egitim Fakultelerindeki Ogretim Elemanlarinin Bilgisayar Kullanimi ve Oz-yeterlik Algilari. Bilisim Teknolojileri Isiginde Egitim Konferansı ve Sergisi, ODTU, Ankara.
14. Kutluca, T. and Ekici, G. (2010). Ogretmen Adaylarinin Bilgisayar Destekli Egitimine İliskin Tutum ve Oz-yeterlik Algilarinin Incelenmesi. Hacettepe Universitesi Egitim Fakültesi Dergisi, Vol. 38. 177-188.
15. Lee, H.W., Ramayah, T. and Zakaria, N. (2012). External Factors in Hospital Information System (HIS) Adoption Model: A Case on Malaysia. Journal of Medical Systems,Vol. 36, No.4, pp. 2129-2140
16. Liang, Z., Short, S. and Brown, C. (2006). Senior Health Managers in The New Era: Changing Roles and Competencies in The 1990s and Early 21st Century. Journal of Health Administration Education, Vol.23, No.3, pp. 281-301
17. Lin, C.P. and Bhattacherjee, A. (2010). Extending Technology Usage Models to Interactive Hedonic Technologies: A Theoretical Model and Empirical Test. Information Systems Journal, Vol.20. pp. 163-181.
18. Özcelik Sirin, S. (2014). Bilgi ve İletisim Teknolojilerinin Saglik Sektörüne Etkisi. Yüksek Lisans Tezi. Beykent Universitesi Sosyal Bilimler Enstitüsü, Istanbul.
19. Özkan, Y. and Purutçuoğlu, E. (2010). Yaslilikta Teknolojik Yeniliklerin Kabulunu Etkileyen Sosyalizasyon Sureci. Aile ve Toplum Egitim-Kultur ve Arastirma Dergisi, Ekim-Kasım-Aralık, pp. 37-46
20. Pan, S. and Marsh, M.J. (2010). Internet Use Intention and Adoption Among Chinese Older Adults: from The Expanded Technology Acceptance Model Perspective. Computers in Human Behavior, Vol.26, No.5, pp. 1111-1119
21. Plude, D.J. and Hoyer, W.J. (1986). Age and The Selectivity of Visual Information Processing. Psychology and Aging, Vol.1, No.1, pp.4-10
22. Prybil, L.D.(2003). Challanges and Opportunities Facing Health Administration Practice and Education. Journal of Healthcare Management, Vol. 48, No.4, pp. 223-231
23. Raaij, E.M. and Schepers, J.J.L. (2008). The Acceptance and Use of A Virtial Learning Environment in China. Computers & Education,Vol.50, 838–852
24. Rekhter, N. and Togunov, I.A.(2006). Needs Assessment for Health Care Management Education in Russia. The Journal of Continuing Education in the Health Professions, Vol. 26, pp.314-326
25. Rezai, M., Mohammadi, H.M., Asadi, A. and Kalantary, K. (2008). Predicting E-learning Application in Agricultural Higher Education Using Technology Acceptance Model. Turkish Online Journal of Distance Education-TOJDE, Vol.98, No.1, pp. 85-95
26. Richardson Moore, P. (2011). Exploring Relationships Between Personal Innovativeness and Acceptance of Technology of School Administrators. Doctoral Dissertation. The Department of Applied Science, Technology, & Administration College of Professional Studies The University of West Florida
27. Süral Özer, P., Eriş, E.D. and Timurcanday Özmen, Ö.N., (2012). Bilisim Teknolojileri Uygulamalarında Kullanım Niyetine Etki Eden Davranışsal Faktörleri Belirlemeye Yönelik Butunlesik Bir Model Onerisi, Dokuz Eylül Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Vol.27, No.2, pp.93-114.
28. Svendsen, G.B., Johnsen J.A.K., Sorensen, L.A. and Vitterso, J. (2013). Personality and Technology Acceptance: The Influence of Personality Factors on The Core Constructs of The Technology Acceptance Model. Behaviour & Information Technology, Vol.32, No.4, pp. 323–334
29. Turan, A.H. and Çolakoğlu, B.E. (2008). Yuksek Ogrenimde Ogretim Elemanlarının Teknoloji Kabul ve Kullanımı: Adnan Menderes Üniversitesinde Ampirik Bir Degerlendirme, Dogus Universitesi Dergisi, Vol.9, No.1, pp. 106-121
30. Venkatesh, V., Morris, M.G., Davis, G.B. and Davis, F.D.(2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, Vol.27, No.3, pp. 425-478.
31. Verhoven, J.C., Heerwegh, D. and De Wit, K. (2010). Information and Communication Technologies in The Life of University Freshmen: An Analysis of Change. Computers & Education, Vol.55, No.1. pp. 53-66
32. White, K.R., Clement, D.G., and Nayar, P. (2006). Evidence-based Healthcare Management Competency Evaluation: Alumni Perceptions. Journal of Health Administration Education, Vol.23, No.3, pp. 249-264
33. Yuen, A.H.K. and Ma, W.W.K. (2002). Gender Differences in Teacher Computer Acceptance. Journal of Technology and Teacher Education, Vol.10, No.3, pp.365-382