Example of Lean Management in the Health Sector; E-Prescription Application

Öz

In 2013, Ministry of Health carried out the application of ‘e-prescription (e-prescription is a regulation of electronic prescription instead of using paper.” within the scope of Lean Management. Measuring the knowledge level of using this application among doctors, pharmacists and citizens and determining the risks and the benefits of the system are the purposes of this study.  In this context, the theoretical part of the study is comprised of literature review and the field research is done with a survey applied to 150 people comprising doctors, pharmacists and the people using e-prescription method.

Key Words: Lean Management, Lean Principle, E-Prescription.

Kaynakça

1. Aytaç, Zeynep, (2009), “Hastanelerde Yalın Yönetim Sistemleri”. İstanbul Teknik Üniversitesi / Fen Bilimleri Enstitüsü / Endüstri Mühendisliği Anabilim Dalı yüksek Lisans Tezi
2. Correa, F. A., Gil, M. J. ve Redin, L. B., (2005). Benefits of Conneting RFID and Lean Principles in Healthcare. Bussiness Economics Series 10,Working Paper, pp. 5-44.
3. EFE, Ö. (2011). Yalın Hizmet/ Değer Akışı Haritalama: Bir Acil Serviste Uygulanabilirliği,Selçuk Üniversitesi, Fen Bilimleri Enstitüsü, Yüksek Lisans Tezi.
4. Graban, Mark, (2011). “Yalın Hastane”, (çeviren: Pınar Şengözer), Optimist Yayınları.
5. Mathur, D.S., Stone, D., Simpson, D. ve Barnt, W., (2006). Bridging Lean Six Sigma to Engineering Management Model Through Healthcare. International Journal for Quality in Healthcare, 14, pp. 493-502.
6. Özkan, Memet (2015). “Yalın Düşünceye Giriş” http://www.danismend.com/ (Erişim tarihi: 05.09.2015).
7. Pearce, J., 2004. Achieving Timely ‘Simple’ Discharge From Hospital – A Toolkit for the Multi-diciplinary Team, Department of Health Chlorine Free Paper, London, UK
8. Steyn, R., Walley, P., 2004. Reducing Waiting Times in the NHS: Is Lack of Capacity the Problem? Redcliffe Medical Press, Birmingham, UK.

9. Synder, K. D., Paulson, P. ve McGrath, P., 2005. Improving Processes in a Small Health-Care Network. Business Process Management Journal., Vol.11, 87-99
10. Türkan, Ö.U. (2010) Üretimde Yalın Dönüşümün Temel Performans Kriterleri, BAÜ Fen Bil. Enst. Dergisi Cilt 12(2) 28-41
11. Westwood, N.,James, Moore, M., Cooke, M.,(2007) “Going Lean in the NHS”.http://www.birminghamcancer.nhs.uk/uploads/document_file/document/4ff2d719358e9870fe000032/going_lean_in_the_nhs.pdf.
12. Wadhwa, A. ve Wadhwa, G. S., (2005). Adirondack Oral and Maxillofacial Surgery Case, Better Solutions Consulting
13. Womack J.P.,Jones D.T. Ve Roos D. (1990), “Dünyayı Değiştiren Makine”, Türkçesi: Otomotiv Sanayi Derneği, 1, OSD Yayını, Panel Matbaacılık, İstanbul,
14. Yüksel, Hilmi, (2012),“Yalın Sağlık”, Nobel Yayım, Kasım
15. Zidel, T. G., (2006). A Lean Toolbox-Using Lean Principles and Techniques in Healthcare. Journal of Healthcare Quality, Web Exclusive, Vol: 28, pp. 7-15.
16. www.tdk.gov.tr/index.php?option=com_bts&arama=kelime&guid=TDK.GTS.53768d4c76f2f6.78345230 (Access Date: 05.04.2014).
17. T.C. Sosyal Güvenlik Bakanlığı Genel Sağlık Sigortası Genel Müdürlüğü İzleme ve Değerlendirme D. Bşk. (2012) (-e reçete sunumu).
18. www.usaksaglik.gov.tr/upload/dokuman/e_recete_sunumu.ppt (Access Date: 05.09.2015).
19. www.kobipostasi.net/2011/07/05/saglik-sektorunde-sifir-hata-arayisina-yalin-cozum/ (Access Date: 07.04.2015).
20. www.hekimpostasi.org.tr/2012/10/09/yalin-saglik-hizmeti-dert-mi-care-mi/(Access Date: 07.09.2015).
21. www.medeczane.sgk.gov.tr/doktor/erecetesss.pdf (Access Date: 04.09.2015