PSİKOLOJİK SERMAYENİN TÜKENMİŞLİK ÜZERİNDEKİ ETKİSİ: KENDİLİK KONTROLÜNÜN DÜZENLEYİCİ ROLÜ

Öz

Bu çalışmanın amaçları psikolojik sermayenin tükenmişlik üzerindeki etkisinin ve kendilik kontrolünün bu ilişkideki düzenleyici rolünün incelenmesidir. Araştırma verisi kolayda örnekleme yöntemi kullanılarak internet üzerinden anket yoluyla toplanmıştır. Toplam 461 anket toplanmış, bunlardan tutarsız ve eksik yanıtlar içerenler çıkarıldığında kalan 409 adet anket çalışmaya dahil edilmiştir. Kendilik kontrolünün ölçümü için Spector tarafından 1988 yılında geliştirilen Kendilik Kontrolü Ölçeği (WLCS), psikolojik sermayenin ölçümü için Luthans vd. tarafından 2007 yılında geliştirilen Psikolojik Sermaye Ölçeği (PCQ), tükenmişliğin ölçümü içinse Maslach ve Jackson tarafından 1981 yılında geliştirilen Maslach Tükenmişlik Envanteri (MBI) kullanılmıştır. Araştırma değişkenlerine öncelikle güvenilirlik analizi yapılarak yapıların tutarlı ve güvenilir oldukları belirlenmiş, akabinde çoklu doğrusal regresyon analizleri gerçekleştirilmiştir. Sonuçlar öz yeterliliğin tükenmişliğin tüm alt boyutları üzerinde istatistiksel olarak anlamlı ve pozitif yönlü bir etkisinin bulunduğunu, iyimserlik ve psikolojik dayanıklılığın duygusal tükenme ve duyarsızlaşma üzerinde negatif etkisinin bulunduğunu, psikolojik sermayenin tüm alt boyutlarının kişisel başarı hissi üzerinde pozitif etkisinin olduğunu ve dışsal kendilik kontrolünün psikolojik sermaye ile tükenmişlik ilişkisinde düzenleyici etkisinin bulunduğunu göstermektedir. Araştırmanın bulguları sonuç bölümünde tartışılmıştır.

Anahtar Kelimeler

• Psikolojik Sermaye
• Tükenmişlik
• Kendilik Kontrolü
• Beyaz Yakalı Çalışanlar

THE INFLUENCE OF PSYCHOLOGICAL CAPITAL ON BURNOUT: MODERATING EFFECT OF LOCUS OF CONTROL

Öz

Purposes of this research are to examine the effect of psychological capital on burnout and moderating effect of locus of control on the relationship between them. Data for the research is collected through questionnaire surveys using convenience sampling method. 461 forms are collected, after sorting and removing inconsistent and missing responses 409 usable questionnaires remained. To measure variables, Work Locus of Control Scale (WLCS) developed by Spector (1988), Psychological Capital Questionnaire (PCQ) developed by Luthans et al., (2007) and Maslach Burnout Inventory (MBI) developed by Maslach and Jackson (1981) is used. Following the reliability analyses which showed all the constructs are reliable and consistent, multiple regression analyses are conducted using research variables. Results indicate that self-efficacy has a significant and positive effect on all dimensions of burnout, optimism and resilience has a negative effect on emotional exhaustion and depersonalization dimensions of burnout, all PsyCap components has a significant and positive effect on reduced personal accomplishment and external LoC is found to moderate the relationship between PsyCap and burnout. Implications of the results are discussed and future research areas are suggested.

Anahtar Kelimeler

• Psychological Capital
• Burnout
• Locus of Control
• White-Collar Employees

Kaynakça

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