Araştırma Makalesi
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TÜKETİCİ SÜRDÜRÜLEBİLİRLİK ALGISI: SİSTEMATİK LİTERATÜR İNCELEMESİ VE GELECEK ARAŞTIRMALAR İÇİN ARAŞTIRMA AJANDASI

Yıl 2026, Cilt: 22 Sayı: 1, 333 - 355, 26.03.2026
https://doi.org/10.17130/ijmeb.1670497
https://izlik.org/JA33EC82WX

Öz

Sürdürülebilirlik işletme alanı için dikkat çeken bir araştırma konusunu temsil etmektedir ve sürdürülebilirliğin aktarılacağı taraflardan biri olarak tüketicinin yanıtları işletmeler için önem arz etmektedir. Tüketiciler işletmelerin sürdürülebilirlik çabalarının bir alıcısı konumunda olmasına rağmen, bu alandaki araştırmalar sınırlıdır. Bu çalışmanın amacı, sürdürülebilirliğin bir alıcısı olarak tüketicilere odaklanarak sürdürülebilirlik algısı üzerine daha önce yapılmış davranışsal araştırmaların kapsamlı bir değerlendirmesini sunmaktır. Bunu yaparken, Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) protokolü vasıtasıyla elde edilen 45 makale; Öncüller, Kararlar ve Ardıllar (ADO) çerçevesi kapsamında analiz edilmiştir. İlk olarak, bu çalışmalara dair trendi anlayabilmek adına yıl, alan, dergi ve metodoloji dağılımlarını içeren bir tasvir sunulmuştur. Sonrasında, ADO çerçevesi kapsamında algılanan sürdürülebilirlik bir Karar olarak konumlandırılıp ilgili makalelerde ne şekilde ele alındığı öncül ve ardılları ile analiz edilmiştir. Bulgular ışığında, ADO çerçevesi kapsamında çıkarımlar ve gelecek araştırmalar için bir ajanda sunulmuştur. Çalışma bulguları, çıkarımlar ve araştırma ajandasının gelecek algılanan sürdürülebilirlik araştırma ve uygulamaları için katkı sağlayacağına inanılmaktadır.

Kaynakça

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  • Burkert, M., Gil Roig, J. M., Rahmani, D., & Hüttl-Maack, V. (2023). The influence of green consumption values on how consumers form overall sustainability perceptions of food products and brands. Journal of Sustainable Marketing, 1-19. https://doi.org/10.51300/JSM-2023-103
  • Carneiro, F. S., Jahn, S., Aschemann-Witzel, J., & Boztug, Y. (2025). Rescue us all! the effects of the “rescued” claim for familiar and unfamiliar food ingredients. Food Quality and Preference, 105462. https://doi.org/10.1016/j.foodqual.2025.105462
  • Chaisuwan, B. N. (2021). Sufficiency economy philosophy-based sustainability dimensions impact on customer equity and brand loyalty. ABAC Journal, 41(1), 43.
  • Chen, X., Sun, X., Yan, D., & Wen, D. (2020). Perceived sustainability and customer engagement in the online shopping environment: The rational and emotional perspectives. Sustainability, 12(7), 2674. https://doi.org/10.3390/su12072674
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  • Estrada, M., Moliner, M. Á., Monferrer, D., & Vidal, L. (2024). Sustainability and local food at tourist destinations: A study from the transformative perspective. Journal of Sustainable Tourism, 32(5), 1008-1026. https://doi.org/10.1080/09669582.2023.2195594
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  • Granato, G., Fischer, A. R., & Van Trijp, H. C. (2022). A meaningful reminder on sustainability: When explicit and implicit packaging cues meet. Journal of Environmental Psychology, 79, 101724. https://doi.org/10.1016/j.jenvp.2021.101724
  • Guizzardi, A., Stacchini, A., & Costa, M. (2022). Can sustainability drive tourism development in small rural areas? Evidences from the Adriatic. Journal of Sustainable Tourism, 30(6), 1280-1300. https://doi.org/10.1080/09669582.2021.1931256
  • Hallez, L., Boen, F., & Smits, T. (2025). Message in a bottle: How sustainable packaging shapes consumers’ food perceptions and non-hypothetical choices. Journal of Foodservice Business Research, 1-22. https://doi.org/10.1080/15378020.2025.2537077
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CONSUMER PERCEPTION OF SUSTAINABILITY: A SYSTEMATIC LITERATURE REVIEW AND FUTURE RESEARCH AGENDA

Yıl 2026, Cilt: 22 Sayı: 1, 333 - 355, 26.03.2026
https://doi.org/10.17130/ijmeb.1670497
https://izlik.org/JA33EC82WX

Öz

Sustainability is a significant research subject within business studies, and consumer responses are crucial for businesses as one of the stakeholders to whom sustainability will be created and communicated. Although consumers are receivers of businesses’ sustainability practices, research in this area remains limited. This study aims to provide a thorough assessment of prior behavioral research on the sustainability perceptions of consumers as a receiver of sustainability. 45 papers acquired using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) protocol were examined through the Antecedents, Decisions, and Outcomes (ADO) framework. An initial descriptive summary was provided, encompassing year, field, journal, and methodology distributions to elucidate trends in these studies. Within the parameters of the ADO framework, perceived sustainability was positioned as a Decision, and analyzed through its antecedents and outcomes in the related papers. Based on findings, implications and a future research agenda were provided within the parameters of the ADO framework. The study findings, implications, and future research agenda are expected to enhance future research and practices regarding perceived sustainability.

Kaynakça

  • Akasreku, F., Mensah, K., Amenuvor, F. E., Oko-Adjei, G. A., & Amoah, S. K. (2025). Using the theory of interpersonal behaviour to determine sustainable consumer behaviour in purchasing secondhand clothes in developing economies. SN Business & Economics, 5(11), 1-30. https://doi.org/10.1007/s43546-025-00934-4
  • Aldlimi, T., Priporas, C. V., & Chang, S. W. (2025). Engagement in influencer marketing: A systematic review of key drivers, behaviors, and future research directions. Journal of Consumer Behaviour, 24(3), 1541-1566. https://doi.org/10.1002/cb.2485
  • Alwani, H., & Bhukya, R. (2025). Brand social sustainability and consumer behavior: A systematic literature review and future research agenda. International Journal of Consumer Studies, 49(4), e70095. https://doi.org/10.1111/ijcs.70095
  • Burkert, M., Gil Roig, J. M., Rahmani, D., & Hüttl-Maack, V. (2023). The influence of green consumption values on how consumers form overall sustainability perceptions of food products and brands. Journal of Sustainable Marketing, 1-19. https://doi.org/10.51300/JSM-2023-103
  • Carneiro, F. S., Jahn, S., Aschemann-Witzel, J., & Boztug, Y. (2025). Rescue us all! the effects of the “rescued” claim for familiar and unfamiliar food ingredients. Food Quality and Preference, 105462. https://doi.org/10.1016/j.foodqual.2025.105462
  • Chaisuwan, B. N. (2021). Sufficiency economy philosophy-based sustainability dimensions impact on customer equity and brand loyalty. ABAC Journal, 41(1), 43.
  • Chen, X., Sun, X., Yan, D., & Wen, D. (2020). Perceived sustainability and customer engagement in the online shopping environment: The rational and emotional perspectives. Sustainability, 12(7), 2674. https://doi.org/10.3390/su12072674
  • Conti, S., Dias, Á., & Pereira, L. (2023). Perceived city sustainability and tourist behavioural intentions. Smart Cities, 6(2), 692-708. https://doi.org/10.3390/smartcities6020033
  • Dash, A. (2025). Examining the moderating role of residents’ pro-tourism behavior on the relationship between perceived sustainability of hosting mega sporting events and quality of life. Journal of Convention & Event Tourism, 26(2), 148-168. https://doi.org/10.1080/15470148.2025.2478923
  • Duong, N. H., Luu, T. B., Ho, T. H., Tran, M. L., Ho, T. N., & Ho, T. T. (2024). An empirical investigation of sustainable consumption behavior among Vietnamese students: Integrating the theory of planned behavior and theory of consumption value. Journal of Logistics, Informatics and Service Science, 11(7), 229-249. https://doi.org/10.33168/JLISS.2024.0713
  • Ek Styvén, M., & Mariani, M. M. (2020). Understanding the intention to buy secondhand clothing on sharing economy platforms: The influence of sustainability, distance from the consumption system, and economic motivations. Psychology & Marketing, 37(5), 724-739. https://doi.org/10.1002/mar.21334
  • Emon, M. M. H., & Khan, T. (2024). A systematic literature review on sustainability integration and marketing intelligence in the era of artificial intelligence. Review of Business and Economics Studies, 12(4), 6-28. https://doi.org/10.26794/2308-944X2024-12-4-6-28
  • Estrada, M., Moliner, M. Á., Monferrer, D., & Vidal, L. (2024). Sustainability and local food at tourist destinations: A study from the transformative perspective. Journal of Sustainable Tourism, 32(5), 1008-1026. https://doi.org/10.1080/09669582.2023.2195594
  • Frey, S., Am, J. B., Doshi, V., Malik, A., & Noble, S. (2023). Consumers Care About Sustainability—And Back It Up with Their Wallets., McKinsey & Nielsen IQ. Retrieved from: https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/consumers-care-about-sustainability-and-back-it-up-with-their-wallets, Accessed 31.03.2025.
  • Gong, J., Liu, Y., Knight, D. W., Ma, Y., & Zang, Y. (2025). Gateway communities and parks in Limbo: Sustainability, trust, and resident participation in quasi-national parks. Tourism Planning & Development, 1-24. https://doi.org/10.1080/21568316.2025.2566115
  • Granato, G., Fischer, A. R., & Van Trijp, H. C. (2022). A meaningful reminder on sustainability: When explicit and implicit packaging cues meet. Journal of Environmental Psychology, 79, 101724. https://doi.org/10.1016/j.jenvp.2021.101724
  • Guizzardi, A., Stacchini, A., & Costa, M. (2022). Can sustainability drive tourism development in small rural areas? Evidences from the Adriatic. Journal of Sustainable Tourism, 30(6), 1280-1300. https://doi.org/10.1080/09669582.2021.1931256
  • Hallez, L., Boen, F., & Smits, T. (2025). Message in a bottle: How sustainable packaging shapes consumers’ food perceptions and non-hypothetical choices. Journal of Foodservice Business Research, 1-22. https://doi.org/10.1080/15378020.2025.2537077
  • Harris, J. D., Quatman, C. E., Manring, M. M., Siston, R. A., & Flanigan, D. C. (2014). How to write a systematic review. The American Journal of Sports Medicine, 42(11), 2761-2768. https://doi.org/10.1177/0363546513497567
  • Iniesta-Bonillo, M. A., Sánchez-Fernández, R., & Jiménez-Castillo, D. (2016). Sustainability, value, and satisfaction: model testing and cross-validation in tourist destinations. Journal of Business Research, 69(11), 5002-5007. https://doi.org/10.1016/j.jbusres.2016.04.071
  • Jürkenbeck, K., Heumann, A., & Spiller, A. (2019). Sustainability matters: consumer acceptance of different vertical farming systems. Sustainability, 11(15), 4052. https://doi.org/10.3390/su11154052
  • Khan, A. W., & Pandey, J. (2023). Consumer psychology for food choices: a systematic review and research directions. European Journal of Marketing, 57(9), 2353-2381. https://doi.org/10.1108/EJM-07-2021-0566
  • Khan, I., & Fatma, M. (2023). Does perceived sustainability affect the customer responses toward the brands? Role of customer engagement as a mediator. Sustainability, 15(10), 8259. https://doi.org/10.3390/su15108259
  • Khan, K. S., Kunz, R., Kleijnen, J., & Antes, G. (2003). Five steps to conducting a systematic review. Journal of the Royal Society of Medicine, 96(3), 118-121. https://doi.org/10.1258/jrsm.96.3.118
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  • Kim, M. S., Thapa, B., & Kim, H. (2017). International tourists’ perceived sustainability of Jeju Island, South Korea. Sustainability, 10(1), 73. https://doi.org/10.3390/su10010073
  • Kim, Y., & Oh, K. W. (2020). Effects of perceived sustainability level of sportswear product on purchase intention: Exploring the roles of perceived skepticism and perceived brand reputation. Sustainability, 12(20), 8650. https://doi.org/10.3390/su12208650
  • Klein, P., & Popp, B. (2022). Last-mile delivery methods in e-commerce: Does perceived sustainability matter for consumer acceptance and usage?. Sustainability, 14(24), 16437. https://doi.org/10.3390/su142416437
  • Kossmann, H., Schulze, H., Mergenthaler, M., & Breunig, P. (2023). Acceptance of animal-free cheese products: evidence from an information experiment in Germany. Food Quality and Preference, 111, 104984. https://doi.org/10.1016/j.foodqual.2023.104984
  • Lee, Y. C. (2020). Communicating sustainable development: effects of stakeholder‐centric perceived sustainability. Corporate Social Responsibility and Environmental Management, 27(4), 1540-1551. https://doi.org/10.1002/csr.1900
  • Lee, Y. J., Tsai, I. Y., & Chang, T. Y. (2023). Exploring tourist behavior in a reused heritage site. Journal of Hospitality & Tourism Research, 47(6), 1071-1088. https://doi.org/10.1177/10963480211020089
  • Liang, J., Wang, R., & Li, J. (2022). Exploring the relationship between Chinese urban residents’ perceptions of sustainable consumption and their efficiency behavior: A mediation and moderation analysis based on the social practice approach. Sustainability, 14(18), 11262. https://doi.org/10.3390/su141811262
  • Liang, X., Hu, X., Li, E. Y., & Meng, H. (2023). Untangling the influence of perceived sustainability orientation on value-co-creation behavior in crowdfunding process: Investigating a mediation model. Internet Research, 33(4), 1544-1572. https://doi.org/10.1108/INTR-12-2021-0921
  • Lunde, M. B. (2018). Sustainability in marketing: A systematic review unifying 20 years of theoretical and substantive contributions (1997–2016). AMS Review, 8(3), 85-110. https://doi.org/10.1007/s13162-018-0124-0
  • Małecka, A., Mitręga, M., & Pfajfar, G. (2025). Demand‐side perspective on the informal economy: a review and research agenda. International Journal of Consumer Studies, 49(4), e70084. https://doi.org/10.1111/ijcs.70084
  • Meng, K., Mahapatra, M. S., & Xiao, J. J. (2025). artificial intelligence and consumer financial behavior: a systematic literature review and agenda for future research. Journal of Consumer Behaviour, 24(4), 1755-1786. https://doi.org/10.1002/cb.2497
  • Mladenovic, M., Van Trijp, H., & Piqueras-Fiszman, B. (2024). (Un) Believably green: The role of information credibility in green food product communications. Environmental Communication, 18(6), 743-760. https://doi.org/10.1080/17524032.2024.2317910
  • Moliner‐Tena, M. Á., Monferrer‐Tirado, D., Estrada‐Guillén, M., & Vidal‐Meliá, L. (2023). Sustainable service ecosystems from the transformative value perspective: A study in tourism destinations. Corporate Social Responsibility and Environmental Management, 30(1), 342-357. https://doi.org/10.1002/csr.2358
  • Nguyen, N. B., & Nguyen, L. H. (2024). Agricultural tourism in Vietnam: Role of technology for perceived sustainability and visitors’ intention to return. Bioproducts Business, 9(2), 19–37. https://doi.org/10.22382/bpb-2024-002
  • Page, M. J., Mckenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... & Moher, D. (2021a). The PRISMA 2020sStatement: An updated guideline for reporting systematic reviews. BMJ, 372. https://doi.org/10.1136/bmj.n71
  • Page, M. J., Mckenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... & Moher, D. (2021b). Updating guidance for reporting systematic reviews: Development of the PRISMA 2020 statement. Journal of Clinical Epidemiology, 134, 103-112. https://doi.org/10.1016/j.jclinepi.2021.02.003
  • Park, H., & Kim, Y. K. (2016). An empirical test of the triple bottom line of customer-centric sustainability: The case of fast fashion. Fashion and Textiles, 3(1), 25. https://doi.org/10.1186/s40691-016-0077-6
  • Paul, J., & Benito, G. R. (2018). A review of research on outward foreign direct investment from emerging countries, including China: what do we know, how do we know and where should we be heading? Asia Pacific Business Review, 24(1), 90-115. https://doi.org/10.1080/13602381.2017.1357316
  • Paul, J., & Criado, A. R. (2020). The art of writing literature review: What do we know and what do we need to know? International Business Review, 29(4), 101717. https://doi.org/10.1016/j.ibusrev.2020.101717
  • Paul, J., Lim, W. M., O’Cass, A., Hao, A. W., & Bresciani, S. (2021a). Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR). International Journal of Consumer Studies, 45(4), O1-O16. https://doi.org/10.1111/ijcs.12695
  • Paul, J., Merchant, A., Dwivedi, Y. K., & Rose, G. (2021b). Writing an impactful review article: What do we know and what do we need to know? Journal of Business Research, 133, 337-340. https://doi.org/10.1016/j.jbusres.2021.05.005
  • Perret, J. K., Gómez Velázquez, A., & Mehn, A. (2025). Green cosmetics - The effects of package design on consumers’ willingness-to-pay and sustainability perceptions. Sustainability, 17(6), 2581. https://doi.org/10.3390/su17062581
  • Polenzani, B., Riganelli, C., & Marchini, A. (2020). Sustainability perception of local extra virgin olive oil and consumers’ attitude: A new Italian perspective. Sustainability, 12(3), 920. https://doi.org/10.3390/su12030920
  • Rasoolimanesh, S. M., Chee, S. Y., & Ari Ragavan, N. (2025). Tourists’ perceptions of the sustainability of destination, satisfaction, and revisit intention. Tourism Recreation Research, 50(1), 106-125. https://doi.org/10.1080/02508281.2023.2230762
  • Rodrigues Romano, K., Deliza, R., & Banovic, M. (2025). Sustainable bites: Can health goal framing and perceived sustainability reduce the impact of food neophobia on the intention to purchase insect‐based products? Journal of Sensory Studies, 40(2), e70032. https://doi.org/10.1111/joss.70032
  • Sancho-Esper, F., Rodríguez-Sánchez, C., & Torres-Moraga, E. (2023). Environmental sustainability at destination level: The role of tourist citizenship behavior. Advances in Hospitality and Tourism Research (AHTR), 12(1), 1-32. https://doi.org/10.30519/ahtr.1292435
  • Sánchez-Fernández, R., Iniesta-Bonillo, M. Á., & Cervera-Taulet, A. (2019). Exploring the concept of perceived sustainability at tourist destinations: A market segmentation approach. Journal of Travel & Tourism Marketing, 36(2), 176-190. https://doi.org/10.1080/10548408.2018.1505579
  • Shah, P., Mahajan, H., Sompura, N. H., Sunil, A., & Naldurgakar, R. (2025). Consumer decision‐making processes regarding healthy food choices: A systematic literature review and future research agenda. International Journal of Consumer Studies, 49(1), e70021. https://doi.org/10.1111/ijcs.70021
  • Sharma, K., Trott, S., Sahadev, S., & Singh, R. (2023). Emotions and consumer behaviour: A review and research agenda. International Journal of Consumer Studies, 47(6), 2396-2416. https://doi.org/10.1111/ijcs.12937
  • Shih, I. T., Silalahi, A. D. K., Baljir, K., & Jargalsaikhan, S. (2024). Exploring the impact of perceived sustainability on customer satisfaction and the mediating role of perceived value. Cogent Business & Management, 11(1), 2431647. https://doi.org/10.1080/23311975.2024.2431647
  • Södergren, J. (2021). Brand authenticity: 25 years of research. International Journal of Consumer Studies, 45(4), 645-663. https://doi.org/10.1111/ijcs.12651
  • Steenis, N. D., Van Herpen, E., Van Der Lans, I. A., & Van Trijp, H. C. (2023). Partially green, wholly deceptive? How consumers respond to (in) consistently sustainable packaged products in the presence of sustainability claims. Journal of Advertising, 52(2), 159-178. https://doi.org/10.1080/00913367.2022.2047841
  • Stremmel, G., Elshiewy, O., Boztug, Y., & Carneiro-Otto, F. (2022). Vegan labeling for what is already vegan: Product perceptions and consumption intentions. Appetite, 175, 106048. https://doi.org/10.1016/j.appet.2022.106048
  • Stolz, J., & Bautista, R. (2015). Corporate sustainability: Perception and response by older consumers. International Journal of Consumer Studies, 39(4), 343-351. https://doi.org/10.1111/ijcs.12199
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  • Vidal-Meliá, L., Moliner, M. Á., Monferrer, D., Estrada, M., & Quille, K. (2025). Segmenting tourists based on perceived sustainability and satisfaction using machine learning. Journal of Marketing Analytics, 1-12. https://doi.org/10.1057/s41270-025-00376-9
  • Vinitha, V. U., Kumar, D. S., & Purani, K. (2021). Biomorphic visual identity of a brand and its effects: A holistic perspective. Journal of Brand Management, 28(3), 272-290. https://doi.org/10.1057/s41262-020-00222-6
  • Vyas, S., Rathore, J., Kumar, S., & Kumar, V. (2025). Mapping consumer stickiness: A SPAR‐4‐SLR protocol compliant review and future directions. International Journal of Consumer Studies, 49(4), e70089. https://doi.org/10.1111/ijcs.70089
  • Wang, X., Sung, B., & Phau, I. (2024). Examining the mediating role of consumer desire for luxury: Can perceived sustainability and natural rarity evoke willingness to pay more? Journal of International Consumer Marketing, 36(4), 301-319. https://doi.org/10.1080/08961530.2024.2333756
  • Westin, L., Hallencreutz, J., & Parmler, J. (2024). Integrating perceived sustainability into customer satisfaction models-insights from the Swedish banking and energy sectors. Cogent Business & Management, 11(1), 2387203. https://doi.org/10.1080/23311975.2024.2387203
  • Wolf, L. (2023). Device‐mediated customer behaviour on the internet: A systematic literature review. International Journal of Consumer Studies, 47(6), 2270-2304. https://doi.org/10.1111/ijcs.12925
  • Yadav, S., Xu, Y., & Hergeth, H. (2024). Walking the talk: Unraveling the influence of the sustainability features of leather alternatives on consumer behavior toward running shoes. Sustainability, 16(2), 830. https://doi.org/10.3390/su16020830
  • Zhang, A., Zhang, B., & Zhu, Y. (2025). Determinants of technology adoption in tourism: Insights from a systematic literature review. Sage Open, 15(4), 21582440251388798. https://doi.org/10.1177/21582440251388798
  • Zhao, X., & An, H. (2023). Research on the mechanism of heterogeneous corporate environmental responsibility in z-generation consumers’ sustainable purchase intention. Sustainability, 15(13), 10318. https://doi.org/10.3390/su151310318
Toplam 69 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

Nilşah Cavdar Aksoy 0000-0003-0734-3930

Gönderilme Tarihi 5 Nisan 2025
Kabul Tarihi 11 Kasım 2025
Yayımlanma Tarihi 26 Mart 2026
DOI https://doi.org/10.17130/ijmeb.1670497
IZ https://izlik.org/JA33EC82WX
Yayımlandığı Sayı Yıl 2026 Cilt: 22 Sayı: 1

Kaynak Göster

APA Cavdar Aksoy, N. (2026). CONSUMER PERCEPTION OF SUSTAINABILITY: A SYSTEMATIC LITERATURE REVIEW AND FUTURE RESEARCH AGENDA. Uluslararası Yönetim İktisat ve İşletme Dergisi, 22(1), 333-355. https://doi.org/10.17130/ijmeb.1670497


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