STRATEJİK KARAR ALMA VE YAPAY ZEKA: ÇALIŞANLARIN KARAR ALMA SÜREÇLERİNDE YENİ YAKLAŞIMLAR VE BİREYSEL ALGILAR

Öz

Yapay zeka, iş dünyasında stratejik karar alma süreçlerini önemli ölçüde dönüştürmüştür. Uzaktan çalışma ve dijitalleşmenin yaygınlaşmasıyla birlikte yapay zeka teknolojileri, çalışanların karar alma biçimlerini etkilemiş ve bu süreçlere yeni yaklaşımlar kazandırmıştır. Bu araştırmada, yapay zeka teknolojilerinin stratejik karar alma süreçlerine etkisi ve çalışanların bu süreçteki algılarının rolü incelenmiştir. Çalışma kapsamında İstanbul ilinde faaliyet gösteren gümrük müşavirliği çalışanlarına, Yapay Zeka Algısı Ölçeği, Yapay Zeka Tutum Ölçeği ve Karar Stratejileri Ölçeği uygulanmıştır. Veriler, SPSS 25 programı ile t-testi, tek yönlü varyans analizi ve Pearson korelasyon testi kullanılarak analiz edilmiştir. Cinsiyet, medeni durum, eğitim durumu ve çalışma süresine göre yapılan analizlerde bazı değişkenlerde anlamlı farklar saptanmıştır. Kadınların erkeklere göre daha yüksek puan aldığı, lisans mezunlarının ise Yapay Zekaya Yönelik Genel Tutum Ölçeği’nin pozitif boyutunda yüksek lisans mezunlarından daha yüksek puan aldığı belirlenmiştir. Ayrıca değişkenler arasında pozitif yönde anlamlı ilişkiler bulunmuştur. Bulgular, yapay zeka algısının ve karar stratejilerinin anlaşılmasına önemli katkılar sağlamaktadır.

Anahtar Kelimeler

• Yapay Zekâ
• Stratejik Karar Alma
• Karar Stratejileri
• Bireysel Algılar
• Dijitalleşme

STRATEGIC DECISION MAKING AND ARTIFICIAL INTELLIGENCE: NEW APPROACHES AND INDIVIDUAL PERCEPTIONS IN EMPLOYEE DECISION MAKING PROCESSES

Öz

Artificial intelligence (AI) has significantly transformed strategic decision-making processes in the business world. With the rise of remote work and digitalization, AI technologies have influenced influenced the ways employees make decisions and have introduced new approaches to these processes. This study examined the impact of AI technologies on strategic decision-making processes and the role of employees’ perceptions in this interaction in these processess. A survey was conducted among customs brokerage employees working in Istanbul using the Artificial Intelligence Perception Scale, the Artificial Intelligence Attitude Scale, and the Decision Strategies Scale. The data were analyzed using t-tests, one-way ANOVA, and Pearson correlation analysis with SPSS 25 software. Analyses based on gender, marital status, educational level, and length of work experience experience revealed significant differences in some variables. Female participants scored higher than males, and undergraduate participants had higher scores than postgraduate participants on the positive dimension of the General Attitude Toward Artificial Intelligence Scale. In addition, positive and significant correlations were found between the variables. These findings provide important insights into understanding the effects of AI perception and decision-making strategies.

Anahtar Kelimeler

• Artificial Intelligence
• Strategic Decision Making
• Decision Strategies
• Individual Perceptions
• Digitalization

Kaynakça

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