SAĞLIK SEKTÖRÜNDE HİZMETKÂR LİDERLİK: SİSTEMATİK BİR DERLEME

Yıl 2025, Cilt: 21 Sayı: 1, 199 - 226, 26.03.2025

Burak Tekerek , Özgür Uğurluoğlu

Öz

Bu çalışmada, sağlık çalışanları üzerinde hizmetkar liderlik ile ilgili yürütülen çalışmaların teorik çerçevelerinin, ölçüm araçlarının ve anahtar sonuçlarının sistematik bir analiz yoluyla araştırılması amaçlanmıştır. Bu çalışma sistematik bir derleme niteliğinde olup Sistematik Derleme ya da Meta Analiz Araştırma Raporunun Yazımında Bulunması Gereken Maddelerle İlgili Kontrol Listesi (PRISMA) protokolüne göre yürütülmüştür. Çalışmaların %78,7’si 2020 yılı sonrasında, en çok 11 (%24) çalışma ile Çin’de gerçekleştirildiği görülmektedir. Araştırma kapsamına alınan çalışmalarda incelenen en geniş örneklem grubu 29 (%53) çalışma ile hemşirelerdir. Araştırma kapsamına alınan çalışmalarda, en sık kullanılan veri toplama aracı Liden ve arkadaşları tarafından 2015 yılında geliştirilen Servant leadership: Validation of a short form of the SL-28 ölçeğidir. Sağlık sektöründe hizmetkar liderlik ile ilgili yapılan çalışmalarda en çok iş davranışları (n=27) değişkenlerinin incelendiği görülmektedir. Hizmetkar liderliğin sağlık sektöründe çeşitli bireysel ve kurumsal sonuçları doğrudan ve dolaylı olarak etkileyen bir değişken olduğu görülmektedir. Dolayısıyla, sağlık hizmetlerinde hizmetkar liderliğin etkili bir şekilde uygulanmasının hem sağlık çalışanları hem de hasta sonuçları açısından kuruluşlara ve sektöre ciddi katkılar sunabileceği gözlemlenmektedir.

Anahtar Kelimeler

Sağlık Yönetimi, Hizmetkar Liderlik, Liderlik, Sağlık Hizmetleri Liderliği

SERVANT LEADERSHIP IN THE HEALTH SECTOR: A SYSTEMATIC REVIEW

Öz

This study aims to investigate the theoretical frameworks, measurement tools and key results of studies on servant leadership in the health sector through a systematic analysis. This study is a systematic review and was conducted according to the Checklist of Items to be Included in the Writing of a Systematic Review or Meta-Analysis Research Report (PRISMA) protocol. Of the studies, 78.7% were conducted after 2020, and the most studies were conducted in China with 11 (24%) studies.The largest sample group examined in the studies included in the research is nurses with 29 (53%) studies. In the studies included in the research, the most frequently used data collection tool is the Servant leadership: Validation of a short form of the SL-28 scale developed by Liden et al. in 2015. In the studies on servant leadership in the health sector, it is seen that work behaviours (n=27) variables are mostly examined.It is seen that servant leadership is a variable that directly and indirectly affects various individual and organisational outcomes in the health sector. Therefore, it is observed that the effective implementation of servant leadership in healthcare services can make significant contributions to organisations and the sector in terms of both healthcare professionals and patient outcomes.

Anahtar Kelimeler

Health Management, Servant Leadership, Leadership, Health Care Leadership

Kaynakça

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