The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities

Hasan Tutar; Fatma Akar

doi:10.47998/ikad.1216718

TR EN

The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities

Öz

The distinctive feature of the digital society is that it can practically use information and communication technologies in many areas of life, and the digital literacy rate is relatively high. The fact that most of the bureaucratic processes in e-government and e-municipality are transferred to virtual environments increases the importance of such topics as digital literacy and digital disability. One of the basic skills of the digital society is the relatively high rate of digital literacy and the increased ability of the members to use information and communication technologies. For this reason, the absence of digital disabilities and the design of web tools for individuals with disabilities are significant in digital accessibility. Suppose web tools are not designed for people with disabilities. In that case, it is inevitable that a new form of disability, which is unique to the digital society and called "digital disability," will emerge. The primary purpose of this research is to examine the web pages of Metropolitan Municipalities in Turkey according to digital disability criteria. For this purpose, the web pages of 30 Metropolitan Municipalities were analyzed in terms of digital accessibility, digital disability, and access performance. Within the framework of the research problem, sampling was determined according to the sampling method. Descriptive statistics and content analysis methods were used to analyze the data collected from the sample. The research findings show that the web pages of Metropolitan Municipalities have some inadequacies in digital accessibility and performance indicators.

Anahtar Kelimeler

E-Government, E-Municipality, Digital Accessibility, Digital Barrier, Digital Literacy.

The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities

Öz

The distinctive feature of the digital society is that it can practically use information and communication technologies in many areas of life, and the digital literacy rate is relatively high. The fact that most of the bureaucratic processes in e-government and e-municipality are transferred to virtual environments increases the importance of such topics as digital literacy and digital disability. One of the basic skills of the digital society is the relatively high rate of digital literacy and the increased ability of the members to use information and communication technologies. For this reason, the absence of digital disabilities and the design of web tools for individuals with disabilities are significant in digital accessibility. Suppose web tools are not designed for people with disabilities. In that case, it is inevitable that a new form of disability, which is unique to the digital society and called "digital disability," will emerge. The primary purpose of this research is to examine the web pages of Metropolitan Municipalities in Turkey according to digital disability criteria. For this purpose, the web pages of 30 Metropolitan Municipalities were analyzed in terms of digital accessibility, digital disability, and access performance. Within the framework of the research problem, sampling was determined according to the sampling method. Descriptive statistics and content analysis methods were used to analyze the data collected from the sample. The research findings show that the web pages of Metropolitan Municipalities have some inadequacies in digital accessibility and performance indicators.

Anahtar Kelimeler

E-Government, E-Municipality, Digital Accessibility, Digital Barrier, Digital Literacy.

Kaynakça

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Ayrıntılar

Birincil Dil

İngilizce

Konular

İletişim ve Medya Çalışmaları

Bölüm

Araştırma Makalesi

Yazarlar

Hasan Tutar ^*
0000-0001-8383-1464
Türkiye

Fatma Akar
0000-0001-6451-2281
Türkiye

Yayımlanma Tarihi

1 Temmuz 2023

Gönderilme Tarihi

9 Aralık 2022

Kabul Tarihi

24 Nisan 2023

Yayımlandığı Sayı

Yıl 2023 Sayı: 62

DOI

https://doi.org/10.47998/ikad.1216718

IZ

https://izlik.org/JA64TA56LF

APA

Tutar, H., & Akar, F. (2023). The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities. İletişim Kuram ve Araştırma Dergisi, 62, 30-46. https://doi.org/10.47998/ikad.1216718

AMA

1.Tutar H, Akar F. The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities. İletişim Kuram ve Araştırma Dergisi. 2023;(62):30-46. doi:10.47998/ikad.1216718

Chicago

Tutar, Hasan, ve Fatma Akar. 2023. “The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities”. İletişim Kuram ve Araştırma Dergisi, sy 62: 30-46. https://doi.org/10.47998/ikad.1216718.

EndNote

Tutar H, Akar F (01 Temmuz 2023) The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities. İletişim Kuram ve Araştırma Dergisi 62 30–46.

IEEE

[1]H. Tutar ve F. Akar, “The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities”, İletişim Kuram ve Araştırma Dergisi, sy 62, ss. 30–46, Tem. 2023, doi: 10.47998/ikad.1216718.

ISNAD

Tutar, Hasan - Akar, Fatma. “The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities”. İletişim Kuram ve Araştırma Dergisi. 62 (01 Temmuz 2023): 30-46. https://doi.org/10.47998/ikad.1216718.

JAMA

1.Tutar H, Akar F. The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities. İletişim Kuram ve Araştırma Dergisi. 2023;:30–46.

MLA

Tutar, Hasan, ve Fatma Akar. “The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities”. İletişim Kuram ve Araştırma Dergisi, sy 62, Temmuz 2023, ss. 30-46, doi:10.47998/ikad.1216718.

Vancouver

1.Hasan Tutar, Fatma Akar. The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities. İletişim Kuram ve Araştırma Dergisi. 01 Temmuz 2023;(62):30-46. doi:10.47998/ikad.1216718

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Uluslararası Yönetim Akademisi Dergisi

https://doi.org/10.33712/mana.1490962

The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities

Öz

Anahtar Kelimeler

The Problem of Digital Disability in E-Municipality: A Study on Metropolitan Municipalities

Öz

Anahtar Kelimeler

Kaynakça

Ayrıntılar

Birincil Dil

Konular

Bölüm

Yazarlar

Yayımlanma Tarihi

Gönderilme Tarihi

Kabul Tarihi

Yayımlandığı Sayı

DOI

IZ

Kaynak Göster

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Yerel Yönetimlerde Dijital Belediye Uygulamaları ve Vatandaşların Farkındalık Düzeyi Üzerine Bir Çalışma: Çanakkale Belediyesi Örneği