Araştırma Makalesi

The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction

Cilt: 2019 Sayı: 49 20 Aralık 2019
Bülent Ulutürk , Recep Tayfun
PDF İndir
TR EN

The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction

Öz

This article explores how the perceptions of airport security employees’ transformational leadership and communication practices are associated with their communication and job satisfaction. Specifically, the study investigates the effects of transformational leadership and communication competence on job satisfaction by considering the mediating role of communication satisfaction. A cross-sectional survey using a self-administered questionnaire was conducted among employees of a private security company in Turkey. The results of the study show that employee perceptions of transformational leadership influence their perceptions of communication and job satisfaction. Moreover, employee communication satisfaction mediated the relationship between employee perceptions of transformational leadership, communication competence and their job satisfaction level. Implications for research and practice are also discussed.

Anahtar Kelimeler

Leadership, Transformational Leadership, Communication Competence, Communication Satisfaction, Job Satisfaction.

Kaynakça

  1. Abdullah, A. A., Islam, R., & Al-Homayan, A. M. (2013). The effect of leadership style on security guards’ performance: A case study on Riyadh military hospital in Saudi Arabia. Advances in Environmental Biology, 7(9), 2633-2641.
  2. Abdullah, Z., & Hui, J. (2014). The relationship between communication satisfaction and teachers’ job satisfaction in the Malaysian primary school. Asian Journal of Humanities and Social Sciences, 2(2), 58-71.
  3. Agho, A. O. Price J. L., & Mueller, C. W. (1992). Discriminant validity of measures of job satisfaction, positive affectivity and negative affectivity. Journal of Occupational and Organizational Psychology, 65, 185-196.
  4. Albloshi, F.A., & Nawar, Y.S. (2015). Assessing the impact of leadership styles on organizational performance: The case of Saudi private SME’s. Journal of Organizational Studies and Innovation, 2(2), 66-77.
  5. Anyango, C., Ojera, P., & Ochieng, I. (2015). Employee Characteristics and Job Satisfaction. International Journal of Science and Research, 4(6), 2607-2610.
  6. Anyango, C., & Aila, F. (2017). Employee voice and job satisfaction among security guards. International Journal of Scientific Research and Innovative Technology. 4(2), 25-34.
  7. Asrar-ul-Haq, M. & Anwar, S. (2018). The many faces of leadership: Proposing research agenda through a review of literature. Future Business Journal, 4(2), 179-188.
  8. Awamleh, R., & Gardner, W. L. (1999). Perceptions of leader charisma and effectiveness: The effects of vision content, delivery, and organizational performance. The Leadership Quarterly, 10(3), 345-373.
  9. Aydogmus, C., Camgoz, S. M., Ergeneli, A., & Ekmekci, O. T. (2018). Perceptions of transformational leadership and job satisfaction: The roles of personality traits and psychological empowerment. Journal of Management and Organization, 24(1), 81-107.
  10. Baeriswyl, S., Krause, A., & Schwaninger, A. (2016). Emotional exhaustion and job satisfaction in airport security officers – work–family conflict as mediator in the job demands– resources model. Frontiers in Psychology, 7(1), 1-13.

Kaynak Göster

APA
Ulutürk, B., & Tayfun, R. (2019). The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction. İletişim Kuram ve Araştırma Dergisi, 2019(49), 48-68. https://izlik.org/JA97GP32EB
AMA
1.Ulutürk B, Tayfun R. The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction. İletişim Kuram ve Araştırma Dergisi. 2019;2019(49):48-68. https://izlik.org/JA97GP32EB
Chicago
Ulutürk, Bülent, ve Recep Tayfun. 2019. “The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction”. İletişim Kuram ve Araştırma Dergisi 2019 (49): 48-68. https://izlik.org/JA97GP32EB.
EndNote
Ulutürk B, Tayfun R (01 Aralık 2019) The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction. İletişim Kuram ve Araştırma Dergisi 2019 49 48–68.
IEEE
[1]B. Ulutürk ve R. Tayfun, “The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction”, İletişim Kuram ve Araştırma Dergisi, c. 2019, sy 49, ss. 48–68, Ara. 2019, [çevrimiçi]. Erişim adresi: https://izlik.org/JA97GP32EB
ISNAD
Ulutürk, Bülent - Tayfun, Recep. “The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction”. İletişim Kuram ve Araştırma Dergisi 2019/49 (01 Aralık 2019): 48-68. https://izlik.org/JA97GP32EB.
JAMA
1.Ulutürk B, Tayfun R. The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction. İletişim Kuram ve Araştırma Dergisi. 2019;2019:48–68.
MLA
Ulutürk, Bülent, ve Recep Tayfun. “The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction”. İletişim Kuram ve Araştırma Dergisi, c. 2019, sy 49, Aralık 2019, ss. 48-68, https://izlik.org/JA97GP32EB.
Vancouver
1.Bülent Ulutürk, Recep Tayfun. The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction. İletişim Kuram ve Araştırma Dergisi [Internet]. 01 Aralık 2019;2019(49):48-6. Erişim adresi: https://izlik.org/JA97GP32EB