The Effect of Collective Efficacy, Participatory Sense-Making, And Team Decision Quality on Team Performance

Öz

This research aim is to analyze the effect of collective efficacy, participatory sense-making, and the role of decision quality on team performance through the moderator role of competition inside the team. Within this scope, the data is collected from employees of a public and a private hospital located in Gaziantep. 5 points Likert scale is used as a data collection method and a total of 445 surveys have been completed. Structural Equation Model is set to analyze the hypotheses of this research. Results showed that the collective efficacy and participatory sense making inside the team affected the team decision quality positively and also the team decision quality affected the team performance significantly. Additionally, it is found that there is a positive moderating role of decision quality between the effect of collective efficacy and participatory sense-making on team performance. Also, in this research, the mediation role of team hyper-competition has a role in both the effect of the collective efficacy and participatory sense-making on the team decision quality and the effect of the quality decision on the team performance.

Anahtar Kelimeler

• Team performance
• Team decision quality
• Collective efficacy
• participatory sense-making.

Kolektif Etkinlik, Katılımcılık Duygusu ve Ekip Karar Kalitesinin Ekip Performansına Etkisi

Öz

Bu çalışmanın amacı; kolektif etkinlik ve katılımcılık duygusunun, ekip performansına etkisinde karar kalitesinin aracılık ile ekipteki rekabet ortamının düzenleyici rolünün olup olmadığını tespit etmektir. Bu kapsamda çalışma; Gaziantep’teki bir kamu ve özel hastanede, kolayda örneklem yöntemiyle 445 sağlık çalışanından anket tekniği kullanılarak elde edilen veriler, yapısal eşitlik modeliyle analiz edilmiştir. Yapılan analizler sonucunda; kolektif etkinlik ve katılımcılık duygusunun ekip karar kalitesi ve ekip performansını, ekip karar kalitesinin de ekip performansını pozitif yönde etkilediği tespit edilmiştir. Ayrıca kolektif etkinlik ve katılımcılık duygusunun ekip performansına etkisinde, karar kalitesinin kısmi aracılık etkisinin olduğu görülmüştür. Yine bu çalışmada kolektif etkinlik ve katılımcılığın ekip karar kalitesine etkisinde ve karar kalitesinin de ekip performansına etkisinde, yüksek rekabetin düzenleyici bir rolünün olduğu bulgularına ulaşılmıştır. Bu çalışmanın sonuçlarına göre; ekipteki kolektif etkinlik ve katılımcılık duygusu artıkça, ekibin karar kalitesi artmakta ve ekipteki karar kalitesi arttıkça da ekip performansı artmaktadır. Ayrıca ekipte rekabet duygusu yüksek ise kolektif etkinliğin ekip karar kalitesine pozitif etkisi, negatif yöne dönüşmektedir. Yani yüksek rekabetin olduğu ekiplerde kolektif etkinlik, ekibin karar kalitesini düşürmekte ve dolayısıyla ekip performansı da düşmektedir.

Anahtar Kelimeler

• Kolektif Etkinlik
• Katılımcılık Duygusu
• Ekip Karar Kalitesi
• Ekip Performansı

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