The Mediating Role of Communication Satisfaction in the Effect of Leader's Power Sources on Psychological Contract

Abstract

The purpose of this study is to determine the mediating role of communication satisfaction in the effect of leader's power resources on psychological contract. In the study in which quantitative research design was adopted, the sample consists of employees working in small, medium and large-scale enterprises operating in Yozgat. The data were collected through an online survey with 338 people reached by convenience sampling method. Partial least squares path analysis (PLS-SEM) was preferred to analyses the collected data and the analysis was performed using Smart-PLS statistical software. According to the findings obtained from the research data, it was determined that communication satisfaction has a mediating role in the effect of leader power resources on psychological contract. In addition, leader's power resources affect communication satisfaction and communication satisfaction affects psychological contract. Leader's power resources explain the psychological contract by 60% and communication satisfaction by 56%. Considering the results obtained from the research, the power held by the leader both strengthens communication satisfaction and makes the ongoing psychological contract meaningful in the process.

Keywords

• Psychological Contract
• Communication Satisfaction
• Leader

Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü

Öz

Bu araştırmanın amacı liderin güç kaynaklarının psikolojik sözleşme üzerindeki etkisinde iletişim doyumunun aracılık rolünün belirlenmesidir. Nicel araştırma deseninin benimsendiği çalışmada örneklemi Yozgat’ta faaliyet gösteren küçük, orta ve büyük ölçekteki işletmelerde çalışanlar oluşturmaktadır. Kolayda örnekleme yöntemiyle ulaşılan 338 kişiyle çevrimiçi anket yoluyla veriler toplanmıştır. Toplanan verilerin analiz edilmesinde kısmi en küçük kareler yol analizi (PLS-SEM) tercih edilmiş olup Smart-PLS istatistik programı kullanılarak analiz gerçekleştirilmiştir. Araştırma verilerinden elde edilen bulgulara göre liderin güç kaynaklarının psikolojik sözleşme üzerindeki etkisinde iletişim doyumunun aracılık rolünün olduğu belirlenmiştir. Bunun yanı sıra liderin güç kaynakları iletişim doyumunu ve iletişim doyumu da psikolojik sözleşmeyi etkilemektedir. Liderin güç kaynakları psikolojik sözleşmeyi %60 oranında ve iletişim doyumunu %56 oranında açıklamaktadır. Araştırmadan elde edilen sonuçlar göz önünde bulundurulduğunda liderin elinde bulundurduğu güç, hem iletişim doyumunu güçlendirmekte hem de süreç içerisinde devam eden psikolojik sözleşmeyi anlamlı kılmaktadır.

Anahtar Kelimeler

• Liderin Güç Kaynakları
• Psikolojik Sözleşme
• İletişim Doyumu

Kaynakça

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