Araştırma Makalesi
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Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü

Yıl 2024, , 133 - 153, 29.02.2024
https://doi.org/10.25204/iktisad.1429322

Öz

Bu araştırmanın amacı liderin güç kaynaklarının psikolojik sözleşme üzerindeki etkisinde iletişim doyumunun aracılık rolünün belirlenmesidir. Nicel araştırma deseninin benimsendiği çalışmada örneklemi Yozgat’ta faaliyet gösteren küçük, orta ve büyük ölçekteki işletmelerde çalışanlar oluşturmaktadır. Kolayda örnekleme yöntemiyle ulaşılan 338 kişiyle çevrimiçi anket yoluyla veriler toplanmıştır. Toplanan verilerin analiz edilmesinde kısmi en küçük kareler yol analizi (PLS-SEM) tercih edilmiş olup Smart-PLS istatistik programı kullanılarak analiz gerçekleştirilmiştir. Araştırma verilerinden elde edilen bulgulara göre liderin güç kaynaklarının psikolojik sözleşme üzerindeki etkisinde iletişim doyumunun aracılık rolünün olduğu belirlenmiştir. Bunun yanı sıra liderin güç kaynakları iletişim doyumunu ve iletişim doyumu da psikolojik sözleşmeyi etkilemektedir. Liderin güç kaynakları psikolojik sözleşmeyi %60 oranında ve iletişim doyumunu %56 oranında açıklamaktadır. Araştırmadan elde edilen sonuçlar göz önünde bulundurulduğunda liderin elinde bulundurduğu güç, hem iletişim doyumunu güçlendirmekte hem de süreç içerisinde devam eden psikolojik sözleşmeyi anlamlı kılmaktadır.

Kaynakça

  • Akyüz, B., Kaya, N. ve Aravi, B. (2015). Kamu çalışanlarının iş tatmini üzerinde liderin güç kaynaklarının rolü. Yönetim Bilimleri Dergisi, 13(25), 71-90. https://dergipark.org.tr/tr/pub/comuybd/issue/43594/533778
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  • Aselage, J. ve Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior, 24, 491-509. https://doi.org/10.1002/job.211
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The Mediating Role of Communication Satisfaction in the Effect of Leader's Power Sources on Psychological Contract

Yıl 2024, , 133 - 153, 29.02.2024
https://doi.org/10.25204/iktisad.1429322

Öz

The purpose of this study is to determine the mediating role of communication satisfaction in the effect of leader's power resources on psychological contract. In the study in which quantitative research design was adopted, the sample consists of employees working in small, medium and large-scale enterprises operating in Yozgat. The data were collected through an online survey with 338 people reached by convenience sampling method. Partial least squares path analysis (PLS-SEM) was preferred to analyses the collected data and the analysis was performed using Smart-PLS statistical software. According to the findings obtained from the research data, it was determined that communication satisfaction has a mediating role in the effect of leader power resources on psychological contract. In addition, leader's power resources affect communication satisfaction and communication satisfaction affects psychological contract. Leader's power resources explain the psychological contract by 60% and communication satisfaction by 56%. Considering the results obtained from the research, the power held by the leader both strengthens communication satisfaction and makes the ongoing psychological contract meaningful in the process.

Kaynakça

  • Akyüz, B., Kaya, N. ve Aravi, B. (2015). Kamu çalışanlarının iş tatmini üzerinde liderin güç kaynaklarının rolü. Yönetim Bilimleri Dergisi, 13(25), 71-90. https://dergipark.org.tr/tr/pub/comuybd/issue/43594/533778
  • Argyris, C. (1960). Understanding organizational behavior. The Dorsey Press. https://psycnet.apa.org/record/1960-07517-000
  • Argyris, C. (1964). Integrating the ındividual and the organization. John Wiley and Sons, Inc. https://doi.org/10.1177/001316446602600242
  • Aselage, J. ve Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior, 24, 491-509. https://doi.org/10.1002/job.211
  • Awamleh, R. ve Gardner, W. L. (1999). Perceptions of leader charisma and effectiveness: The effects of vision content, delivery, and organizational performance. The Leadership Quarterly, 10(3), 345-373. https://doi.org/10.1016/S1048-9843(99)00022-3
  • Bal, G. C. (2013). Sağlık kurumlarında iletişim doyumu üzerine bir alan araştırması. Selçuk Üniversitesi İktisadi ve İdari Bilimler Fakültesi Sosyal ve Ekonomik Araştırmalar Dergisi, 13(25), 107-125. https://dergipark.org.tr/tr/pub/susead/issue/28409/302282?publisher=selcuk
  • Banan, S. H. A. E. ve Elewa, A. H. (2016). The relationship between clinical instructor's communication satisfaction and their organizational commitment at the faculty of Nursing- Cairo University. IOSR Journal of Nursing and Health Science, 5(5), 62-68. https://doi.org/10.9790/1959-0505016268
  • Battey, B. W. (2010). Manual for job-communication satisfaction-importance (JCSI) questionnaire. XLibris. Blau, P. M. (1964). Exchange and power in social life. Wiley.
  • Byrne, B. M. (2016). Structural equation modeling with AMOS: Basic concepts, applications, and programming (Third edition). Routledge. https://doi.org/10.4324/9781315757421
  • Chambel, M. J., Lorente, L., Carvalho, V. ve Martinez, I. M. (2016). Psychological contract profiles among permanent and temporary agency workers. Journal of Managerial Psychology, 31(1), 79-94. https://doi.org/10.1108/JMP-02-2014-0070
  • Chen, Z. X., Tsui, A. S. ve Zhong, L. (2008). Reactions to psychological contract breach: A dual perspective. Journal of Organizational Behavior, 29, 527-548. https://doi.org/10.1002/job.481
  • Clampitt, P. G. ve Girard, D. (1993). Communication satisfaction: A useful construct? Journal of Communication, 1(2), 84-102. https://doi.org/10.1080/15456879309367255
  • Cohen, J. (1998). Statistical power analysis for the behavioural sciences. Lawrence Erlbaum Associates (2nd Edition). Hillsdale. https://doi.org/10.4324/9780203771587
  • Conway, N. ve Briner, R. B. (2005). Understanding psychological contracts at work. (1st edition). Oxford University Press.
  • Conway, N. ve Coyle-Shapiro, J. A. M. (2006). Reciprocity and psychological contracts: employee performance and contract fulfillment. Paper presented at the Academy of Management, Best Conference Paper. https://doi.org/10.5465/ambpp.2006.22898644
  • Coşkun, R., Altunışık, R. ve Yıldırım, E. (2019). Sosyal bilimlerde araştırma yöntemleri (10. Baskı). Sakarya Yayıncılık.
  • De Vos, A. ve Meganck, A. (2009). What HR managers do versus what employees value: Exploring both parties' views on retention management from a psychological contract perspective. Personnel Review, 38(1), 45-60. https://doi.org/10.1108/00483480910920705
  • De Vries, R. E., Bakker-Pieper, A. ve Oostenveld, W. (2010). Leadership=communication? The relations of leaders’ communication styles with leadership styles, knowledge sharing and leadership outcomes. Journal of Business and Psychology, 25(3), 367-380. https://doi.org/10.1007/s10869-009-9140-2
  • Demirkasımoğlu, N. (2012). Kamu ve özel ilköğretim okulu sınıf öğretmenlerinin psikolojik sözleşme algıları ve iş çevresine uyum düzeyleri ile ilişkisi (Yayımlanmamış Doktora Tezi) Ankara Üniversitesi, Ankara.
  • Den Hartog, D. N. ve Verburg, R. M. (1997). Charisma and rhetoric: Communicative techniques of international business leaders. The Leadership Quarterly, 8(4), 355-391. https://doi.org/10.1016/S1048-9843(97)90020-5
  • Doğan, D. (2019). SmartPLS ile veri analizi (2. Baskı). Zet Yayınları.
  • Downs, C. W. ve Hazen, M. D. (1977). A factor analytic study of communication satisfaction. Journal of Business Communication, 14(3), 63-73. https://doi.org/10.1177/002194367701400306
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  • Henseler, J. (2018). Partial least squares path modeling: Quo vadis? Quality & Quantity, 52(1), 1-8. https://doi.org/10.1007/s11135-018-0689-6
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  • Jose, M. (2008). A study of the effect of psychological contract on organizational commitment among temporary and permanent employees in organizations. Journal of Contemporary Research in Management, 1, 4-12.
  • Kara, A. (2019). Etik iklimin işten ayrılma niyeti ile ilişkisinde algılanan örgütsel desteğin aracı rolü (Yayımlanmamış Yüksek Lisans Tezi) Hacettepe Üniversitesi, Sosyal Bilimler Enstitüsü, Ankara.
  • Kassing, J. W. (2009). Breaking the chain of command: Making sense of employee circumvention. The Journal of Business Communication, 46(3), 311-334. https://doi.org/10.1177/0021943609333521
  • Kickul, J. (2001). When organizations break their promises: Employee reactions to unfair processes and treatment. Journal of Business Ethics, 29, 289-307. https://www.jstor.org/stable/25074464
  • Koçel, T. (2015). İşletme yöneticiliği (16. Basım), Beta Yayınevi.
  • Kotter J. P. (1973). The psychological contract: Managing the joining-up process. California Management Review, 15(3), 91-99. https://doi.org/10.2307/41164442
  • Lambert, L. S., Edwards, J. R. ve Cable, D. M. (2003). Breach and fulfillment of the psychological contract: A comparison of traditional and expanded views. Personnel Psychology, 56(1), 895-934. https://doi.org/10.1111/j.1744-6570.2003.tb00244.x
  • Lawless, D. J. (1979). Organizational behaviour the psychology of effective management. Second Edition, printed in the united states of Americas.
  • Levinson, H., Price, C. R., Munden, K. J., Mandl, H. J. ve Solley, C. M. (1962). Men, management, and mental health. Harvard University Press.
  • Marturano, A. ve Gosling, J. (2007). Leadership: The key concepts. Antony Rowe Ltd., Wiltshire, Great Britain.
  • McDonald, D. J. ve Makin, P. J. (2000). The psychological contract, organisational commitment and job satisfaction of temporary staff. Leadership & Organization Development Journal, 21(2), 84-91. https://doi.org/10.1108/01437730010318174
  • Meydan, C. H. (2010). Örgüt kültürü, örgütsel güç ve örgütsel adalet algılarının bireyin iş tatmini ve örgüte bağlılığı üzerine etkisi: Kamuda bir araştırma (Yayımlanmamış Doktora Tezi) Kara Harp Okulu (KHO), Savunma Bilimleri Enstitüsü, Ankara.
  • Millward, L. J. ve Brewerton, P. M. (1999). Contractors and their psychological contracts. British Journal of Management, 10, 253-274. https://doi.org/10.1111/1467-8551.00131
  • Mimaroğlu, H. (2008). Psikolojik sözleşmenin personelin tutum ve davranışlarına etkileri: Tıbbi satış temsilcileri üzerinde bir araştırma. (Yayımlanmamış Doktora Tezi). Çukurova Üniversitesi Sosyal Bilimler Enstitüsü, Adana.
  • Morrison, E. W. ve Robinson, S. L. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22(1), 226-256. https://doi.org/10.2307/259230
  • Mueller, B. H. ve Lee, J. (2002). Leader-Member exchange and organizational communication satisfaction in multiple contexts. The Journal of Business Communication, 39(2), 220-244. https://doi.org/10.1177/002194360203900204
  • Mullins, L. J. (2010). Management & organizational behavior (9th Edition). Pearson Education Limited.
  • Olya, H. (2017). Partial least squares based structural equation modeling (PLS-SEM). Global Conference on Services Management, 3-7 October, Volterra, Italy.
  • Özdaşlı, K. ve Çelikkol, Ö. (2012). Psikolojik sözleşme: Kavramsal çerçeve ve bir içerik analizi. Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 4(7), 141-154. https://dergipark.org.tr/tr/pub/makusobed/issue/19439/206748
  • Özkalp, E. ve Kırel, Ç. (2013). Örgütsel davranış. Ekin Kitabevi Yayınları.
  • Patrick, H. (2008). Psychological contract and employment relationship. The Icfai University Journal of Organizational Behavior, 7(4), 7-24. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1284775
  • Preacher, K. J. ve Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, and Computers, 36, 717-731. https://doi.org/10.3758/BF03206553
  • Preacher, K. J. ve Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40, 879-891. https://doi.org/10.3758/BRM.40.3.879
  • Quick, J. C. ve Macik-Frey, M. (2004). Behind the mask: Coaching through deep interpersonal communication. Consulting Psychology Journal: Practice and Research, 56(2), 67-74. https://doi.org/10.1037/1061-4087.56.2.67
  • Raaff, D. (2013). Communication satisfaction within the lecturer and student relationship (Unpublished Master Thesis). South Africa: Johannesburg University.
  • Raven, B. H. (1965). Social influence and power. İçinde I. D. Steiner ve M. Fishbein (Ed.), Current studies in social psychology (371-382). Holt, Reinhart & Winston.
  • Raven, B. H., Schwarzwald, J. ve Koslowsky, M. (1998). Conceptualizing and measuring a power/interaction model of interpersonal influence. Journal of Applied Social Psychology, 28(4), 307–332. https://doi.org/10.1111/j.1559-1816.1998.tb01708.x
  • Rousseau, D. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Sage publications.
  • Rousseau, D. M. (2001). Schema, promise and mutuality: The building blocks of the psychological contract. Journal of Occupational and Organizational Psychology, 74(4), 511-541. https://doi.org/10.1348/096317901167505
  • Rousseau, D.M. (1990). New hire perceptions of their own and their employer’s obligations: A study of psychological contracts. Journal of Organizational Behavior, 11, 389-400. https://www.jstor.org/stable/2488162
  • Sarstedt, M., Ringle, C. M., Henseler, J. ve Hair, J. F. (2014). On the emancipation of PLS-SEM: A commentary on rigdon (2012). Long Range Planning, 47(3), 154-160. https://doi.org/10.1016/j.lrp.2014.02.007
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  • Schneider, B. (1975). Organizational climates: An essay. Personnel Psychology, 28(4), 447-479. https://doi.org/10.1111/j.1744-6570.1975.tb01386.x
  • Sefton, L. A. (1999). Does increased employee participation affect job satisfaction, communication satisfaction and organizational commitment?: A quantitative study ıncorporating the views of both management and non-management. (Unpublished Doctoral Disertation). Southern Illınois University at Carbondale, USA.
  • Shore, L.M. ve Tetrick, L. E. (1994). The psychological contract as an explanatory framework in the employment relationship. C.L. Cooper and D.M. Rousseau (Ed.), Trends in Organizational Behavior, 1, Chichester: John Wiley & Sons.
  • Suazo, M. M. (2002). An examination of antecedents and consequences of psychological contract breach. (Unpublished Master Thesis). School of Business and the Faculty of the Graduate School of the University of Kansas.
  • Szilagyi, D. A. Jr. (1981). Management and performance. Goodyear Publishing, Santa Monica-California, USA.
  • Tabernero, C., Chambel, M. J., Curral, L. ve Arana, J. M. (2009). The role of task-oriented versus relationship-oriented leadership on normative contract and group performance. Social Behavior and Personality: An International Journal, 37(10), 1391-1404. https://doi.org/10.2224/sbp.2009.37.10.1391
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  • Terek, E., Nikolic, M., Gligorovic, B., Glusac, D. ve Tasic, I. (2015). The effect of leadership on the communication satisfaction of primary school teachers in Serbia. Educational Sciences: Theory & Practice, 15(1), 73-84. https://doi.org/10.12738/estp.2015.1.2511
  • Topaloğlu, H. ve Arastaman, G. (2016). Örgütlerde psikolojik sözleşme üzerine kuramsal bir değerlendirme. Ihlara Eğitim Araştırmaları Dergisi, 1(2), 25-36. http://ihead.aksaray.edu.tr/tr/pub/issue/27733/292800
  • Towler, A. J. (2003). Effects of charismatic influence training on attitudes, behavior, and performance. Personnel Psychology, 56(2), 363-381. https://doi.org/10.1111/j.1744-6570.2003.tb00154.x
  • Tsai, M. ve Chuang, S. S. (2009). An integrated process model of communication satisfaction and organizational outcomes. Social Behavior And Personality, 37(6), 825-834. https://doi.org/10.2224/sbp.2009.37.6.825
  • Türkiye İş Kurumu (2023). Erişim Adresi: https://media.iskur.gov.tr/66936/yozgat.pdf Erişim Tarihi 18.07.2023
  • Varoğlu, D. (2013). Örgütlerde güç ve politika, E. Özkalp ve Ç. Kırel (ed.). Örgütsel davranış içinde (s. 168-191). Anadolu Üniversitesi Yayınları.
  • Vecchio, R. P. (2006). Organizational behavior: Core concepts (6th edition), Mason: Thomson/South-Western.
  • Watson, T. J. (2002). Organising and managing work: Organisational, managerial and strategic behaviour in theory and practice. Prentice Hall.
  • Wilson, K. E. (2005). The likelihood of use and acceptability of social power bases ın school consultation. Dissertation Submitted to the Graduate Faculty of North Carolina State University for the Degree of Doctor of Philosophy in Social Psychology, Raleigh.
  • Yıldız, E. (2021). SmartPLS ile yapısal eşitlik modellemesi reflektif ve formatif yapılar (2. Baskı). Seçkin Yayınları.
  • Yukl, G. (2010). Leadership in organizations. (7th Edition), Pearson Education Limited.
Toplam 88 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Küçük İşletme Organizasyonu ve Yönetimi
Bölüm Araştırma Makaleleri
Yazarlar

Murat Korkmaz 0000-0002-6809-1581

Mustafa Altıntaş 0000-0002-9846-5513

Erken Görünüm Tarihi 28 Şubat 2024
Yayımlanma Tarihi 29 Şubat 2024
Gönderilme Tarihi 31 Ocak 2024
Kabul Tarihi 24 Şubat 2024
Yayımlandığı Sayı Yıl 2024

Kaynak Göster

APA Korkmaz, M., & Altıntaş, M. (2024). Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü. İktisadi İdari Ve Siyasal Araştırmalar Dergisi, 9(23), 133-153. https://doi.org/10.25204/iktisad.1429322
AMA Korkmaz M, Altıntaş M. Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü. İKTİSAD. Şubat 2024;9(23):133-153. doi:10.25204/iktisad.1429322
Chicago Korkmaz, Murat, ve Mustafa Altıntaş. “Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü”. İktisadi İdari Ve Siyasal Araştırmalar Dergisi 9, sy. 23 (Şubat 2024): 133-53. https://doi.org/10.25204/iktisad.1429322.
EndNote Korkmaz M, Altıntaş M (01 Şubat 2024) Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü. İktisadi İdari ve Siyasal Araştırmalar Dergisi 9 23 133–153.
IEEE M. Korkmaz ve M. Altıntaş, “Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü”, İKTİSAD, c. 9, sy. 23, ss. 133–153, 2024, doi: 10.25204/iktisad.1429322.
ISNAD Korkmaz, Murat - Altıntaş, Mustafa. “Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü”. İktisadi İdari ve Siyasal Araştırmalar Dergisi 9/23 (Şubat 2024), 133-153. https://doi.org/10.25204/iktisad.1429322.
JAMA Korkmaz M, Altıntaş M. Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü. İKTİSAD. 2024;9:133–153.
MLA Korkmaz, Murat ve Mustafa Altıntaş. “Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü”. İktisadi İdari Ve Siyasal Araştırmalar Dergisi, c. 9, sy. 23, 2024, ss. 133-5, doi:10.25204/iktisad.1429322.
Vancouver Korkmaz M, Altıntaş M. Liderin Güç Kaynaklarının Psikolojik Sözleşme Üzerindeki Etkisinde İletişim Doyumunun Aracı Rolü. İKTİSAD. 2024;9(23):133-5.


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