A Research on Determining the Effect of Technical Problems in Simultaneous Learning Environments on Teachers and Learners
Abstract
Simultaneous learning environments use virtual classroom environment in distance education. Although there are many professional versions developed today, it is considered that some technical problems in the systems used as a synchronous learning environment have some effects on learners and instructors. In this study, it is aimed to find out the technical problems encountered in the simultaneous learning environments and to reveal the effects of these problems on the instructor and learners. The study was conducted as a case study from qualitative research patterns. In the study, data were collected at 3 different sampling levels. 2 specialist personnel in charge of the technical department working on the distance education platform of Inonu University, semi-structured interview form with 10 learners who have learned some lessons in the distance education environment at undergraduate level and 3 teachers who have trained in these courses were collected. Here, the data received from the institution consist mainly of technical problems reflecting the instructor and the student. The data of the study were analyzed by content analysis. As a result of the analysis, some sub-themes were reached. Sub-themes such that "system not efficient, connection problem, server response time" etc. have interpreted under learning, teaching and institutional main themes. As a result, it has been seen that the technical problems faced by both the instructor and the learners are mostly on the system voice, internet access, connection speed and course contents. It is considered that the fix of these technical problems should be addressed at the institutional level and the problems to be corrected by taking the learning and teaching suggestions into consideration.
Keywords
Simultaneous learning,Virtual classroom tools,Distance education
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