Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia

Cilt: 5 Sayı: 2 1 Haziran 2015
  • Sultan O. Almarshad
International Review of Management and Marketing Kapak
International Review of Management and Marketing
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Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia

Abstract

The literature suggests a strong relationship between municipal awareness and citizen satisfaction. This study aims at examining the determinants of municipal awareness, and their impacts on citizen satisfaction. The model of this study was validated in the context of the kingdom of Saudi Arabia with 250 inhabitants in the region of Northern Borders. The study data is collected and processed using exploratory and confirmatory analysis, based on survey methods and structural equations. The results revealed a positive association between municipal awareness and citizen satisfaction. Overall, findings suggest that knowledge, discussion, participation and learning about municipal achievements, as indicators of municipal awareness, affect citizen satisfaction with the quality of the municipal services.

Keywords

Ayrıntılar

Birincil Dil

İngilizce

Konular

-

Bölüm

-

Yazarlar

Sultan O. Almarshad Bu kişi benim

Yayımlanma Tarihi

1 Haziran 2015

Gönderilme Tarihi

1 Haziran 2015

Kabul Tarihi

-

Yayımlandığı Sayı

Yıl 2015 Cilt: 5 Sayı: 2

IZ

https://izlik.org/JA43RM34TF

Kaynak Göster

RIS / Bibtex
APA
Almarshad, S. O. (2015). Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia. International Review of Management and Marketing, 5(2), 94-101. https://izlik.org/JA43RM34TF
AMA
1.Almarshad SO. Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia. IRMM. 2015;5(2):94-101. https://izlik.org/JA43RM34TF
Chicago
Almarshad, Sultan O. 2015. “Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia”. International Review of Management and Marketing 5 (2): 94-101. https://izlik.org/JA43RM34TF.
EndNote
Almarshad SO (01 Haziran 2015) Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia. International Review of Management and Marketing 5 2 94–101.
IEEE
[1]S. O. Almarshad, “Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia”, IRMM, c. 5, sy 2, ss. 94–101, Haz. 2015, [çevrimiçi]. Erişim adresi: https://izlik.org/JA43RM34TF
ISNAD
Almarshad, Sultan O. “Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia”. International Review of Management and Marketing 5/2 (01 Haziran 2015): 94-101. https://izlik.org/JA43RM34TF.
JAMA
1.Almarshad SO. Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia. IRMM. 2015;5:94–101.
MLA
Almarshad, Sultan O. “Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia”. International Review of Management and Marketing, c. 5, sy 2, Haziran 2015, ss. 94-101, https://izlik.org/JA43RM34TF.
Vancouver
1.Sultan O. Almarshad. Municipal Awareness and Citizen Satisfaction: The Case of the Northern Borders in Saudi Arabia. IRMM [Internet]. 01 Haziran 2015;5(2):94-101. Erişim adresi: https://izlik.org/JA43RM34TF