Issues and Problems in Ethical Practices amongst Takaful Agents

Cilt: 6 Sayı: 4 1 Haziran 2016
  • Nor a Abdul Aziz
  • Abdullah Haji Abdul Ghani
  • Hasnizam Shaari
International Review of Management and Marketing Kapak
International Review of Management and Marketing
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Issues and Problems in Ethical Practices amongst Takaful Agents

Abstract

This paper discusses contributing factors pertaining to the ethical behaviour of Takaful agents in Malaysia. Perspective of sales, selling pressure and the level of competitiveness are identified as factors, influencing ethical behaviour of Takaful agents. This study is conducted through focus group and formed a personal interview among branch managers, executives and Takaful agents. It revealed that unethical behaviour is evident among the Takaful agents in meeting the sales target. These factors can be used as a signal for practitioners and Takaful operators in order to avoid unethical practice in dealing with customers.

Keywords

Ayrıntılar

Birincil Dil

İngilizce

Konular

-

Bölüm

-

Yazarlar

Nor a Abdul Aziz Bu kişi benim

Abdullah Haji Abdul Ghani Bu kişi benim

Hasnizam Shaari Bu kişi benim

Yayımlanma Tarihi

1 Haziran 2016

Gönderilme Tarihi

1 Haziran 2016

Kabul Tarihi

-

Yayımlandığı Sayı

Yıl 2016 Cilt: 6 Sayı: 4

IZ

https://izlik.org/JA28NY92PZ

Kaynak Göster

RIS / Bibtex
APA
Aziz, N. a A., Ghani, A. H. A., & Shaari, H. (2016). Issues and Problems in Ethical Practices amongst Takaful Agents. International Review of Management and Marketing, 6(4), 21-26. https://izlik.org/JA28NY92PZ
AMA
1.Aziz N a A, Ghani AHA, Shaari H. Issues and Problems in Ethical Practices amongst Takaful Agents. IRMM. 2016;6(4):21-26. https://izlik.org/JA28NY92PZ
Chicago
Aziz, Nor a Abdul, Abdullah Haji Abdul Ghani, ve Hasnizam Shaari. 2016. “Issues and Problems in Ethical Practices amongst Takaful Agents”. International Review of Management and Marketing 6 (4): 21-26. https://izlik.org/JA28NY92PZ.
EndNote
Aziz N a A, Ghani AHA, Shaari H (01 Haziran 2016) Issues and Problems in Ethical Practices amongst Takaful Agents. International Review of Management and Marketing 6 4 21–26.
IEEE
[1]N. a A. Aziz, A. H. A. Ghani, ve H. Shaari, “Issues and Problems in Ethical Practices amongst Takaful Agents”, IRMM, c. 6, sy 4, ss. 21–26, Haz. 2016, [çevrimiçi]. Erişim adresi: https://izlik.org/JA28NY92PZ
ISNAD
Aziz, Nor a Abdul - Ghani, Abdullah Haji Abdul - Shaari, Hasnizam. “Issues and Problems in Ethical Practices amongst Takaful Agents”. International Review of Management and Marketing 6/4 (01 Haziran 2016): 21-26. https://izlik.org/JA28NY92PZ.
JAMA
1.Aziz N a A, Ghani AHA, Shaari H. Issues and Problems in Ethical Practices amongst Takaful Agents. IRMM. 2016;6:21–26.
MLA
Aziz, Nor a Abdul, vd. “Issues and Problems in Ethical Practices amongst Takaful Agents”. International Review of Management and Marketing, c. 6, sy 4, Haziran 2016, ss. 21-26, https://izlik.org/JA28NY92PZ.
Vancouver
1.Nor a Abdul Aziz, Abdullah Haji Abdul Ghani, Hasnizam Shaari. Issues and Problems in Ethical Practices amongst Takaful Agents. IRMM [Internet]. 01 Haziran 2016;6(4):21-6. Erişim adresi: https://izlik.org/JA28NY92PZ