EN
Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan
Abstract
The main objective of this study was to compare customer satisfaction with the quality of e-banking services among state, private and altered banks in Isfahan. In terms of purpose, this study is descriptive and this is a survey. The population of this research includes all clients of state, private and altered banks in Isfahan. Depending on the bank, the sampling method was available stratified sampling. In this study, a questionnaire was used to assess the variables. The results showed that there is a significant difference between the beauty of the website and privacy between state, private and altered banks and in all the variables, men scored more than women on average.
Keywords
Ayrıntılar
Birincil Dil
İngilizce
Konular
-
Bölüm
-
Yayımlanma Tarihi
1 Haziran 2017
Gönderilme Tarihi
1 Haziran 2017
Kabul Tarihi
-
Yayımlandığı Sayı
Yıl 2017 Cilt: 7 Sayı: 2
APA
Rezapour, M., & Peykani, M. H. (2017). Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. International Review of Management and Marketing, 7(2), 237-243. https://izlik.org/JA48WH59UC
AMA
1.Rezapour M, Peykani MH. Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. IRMM. 2017;7(2):237-243. https://izlik.org/JA48WH59UC
Chicago
Rezapour, Mahdi, ve Mehraban Hadi Peykani. 2017. “Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan”. International Review of Management and Marketing 7 (2): 237-43. https://izlik.org/JA48WH59UC.
EndNote
Rezapour M, Peykani MH (01 Haziran 2017) Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. International Review of Management and Marketing 7 2 237–243.
IEEE
[1]M. Rezapour ve M. H. Peykani, “Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan”, IRMM, c. 7, sy 2, ss. 237–243, Haz. 2017, [çevrimiçi]. Erişim adresi: https://izlik.org/JA48WH59UC
ISNAD
Rezapour, Mahdi - Peykani, Mehraban Hadi. “Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan”. International Review of Management and Marketing 7/2 (01 Haziran 2017): 237-243. https://izlik.org/JA48WH59UC.
JAMA
1.Rezapour M, Peykani MH. Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. IRMM. 2017;7:237–243.
MLA
Rezapour, Mahdi, ve Mehraban Hadi Peykani. “Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan”. International Review of Management and Marketing, c. 7, sy 2, Haziran 2017, ss. 237-43, https://izlik.org/JA48WH59UC.
Vancouver
1.Mahdi Rezapour, Mehraban Hadi Peykani. Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. IRMM [Internet]. 01 Haziran 2017;7(2):237-43. Erişim adresi: https://izlik.org/JA48WH59UC