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Yıl 2016, Cilt: 6 Sayı: 4, 790 - 797, 01.09.2016

Abdulrahman Ahmad Al Ghamdi Fadzli Shah Bin Abd. Aziz Rushami Zien Yusoff Munauwar Bin Mustafa

Öz

The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia

Yıl 2016, Cilt: 6 Sayı: 4, 790 - 797, 01.09.2016

Abdulrahman Ahmad Al Ghamdi Fadzli Shah Bin Abd. Aziz Rushami Zien Yusoff Munauwar Bin Mustafa

Öz

This current study investigated the relationship between employees’ commitment and total quality management (TQM) in the public healthcare sector
of Saudi Arabia. Furthermore moderating effect of knowledge management (KM) on the relationship between employees’ commitment and TQM has
been examined. The core of the paper showed the effectiveness of public health sectors employee’s commitment to improve the TQM. Quantitative
methodology for data analyses were employed to test the hypothesized model. A total of 259 questionnaires were distributed among the respondents,
out of which 165 questionnaires were returned and only 154 were found useful in sense of completeness and usefulness for further analysis. The results
of the analyses confirmed that there is significant direct effect of employees’ commitment to improve the TQM and KM moderates the relationship
between employees’ commitment and TQM.

Anahtar Kelimeler

total quality management Employees’ Commitment knowledge management Partial Least Squares public healthcare

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Ayrıntılar

Diğer ID JA25GN95PA
Bölüm Araştırma Makalesi
Yazarlar

Abdulrahman Ahmad Al Ghamdi Bu kişi benim

Fadzli Shah Bin Abd. Aziz Bu kişi benim

Rushami Zien Yusoff Bu kişi benim

Munauwar Bin Mustafa Bu kişi benim

Yayımlanma Tarihi 1 Eylül 2016
Yayımlandığı Sayı Yıl 2016 Cilt: 6 Sayı: 4

Kaynak Göster

APA Ghamdi, A. A. A., Aziz, F. S. B. A., Yusoff, R. Z., Mustafa, M. B. (2016). The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia. International Review of Management and Marketing, 6(4), 790-797.
AMA Ghamdi AAA, Aziz FSBA, Yusoff RZ, Mustafa MB. The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia. IRMM. Eylül 2016;6(4):790-797.
Chicago Ghamdi, Abdulrahman Ahmad Al, Fadzli Shah Bin Abd. Aziz, Rushami Zien Yusoff, ve Munauwar Bin Mustafa. “The Moderating Role of Knowledge Management on the Relationship Between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia”. International Review of Management and Marketing 6, sy. 4 (Eylül 2016): 790-97.
EndNote Ghamdi AAA, Aziz FSBA, Yusoff RZ, Mustafa MB (01 Eylül 2016) The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia. International Review of Management and Marketing 6 4 790–797.
IEEE A. A. A. Ghamdi, F. S. B. A. Aziz, R. Z. Yusoff, ve M. B. Mustafa, “The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia”, IRMM, c. 6, sy. 4, ss. 790–797, 2016.
ISNAD Ghamdi, Abdulrahman Ahmad Al vd. “The Moderating Role of Knowledge Management on the Relationship Between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia”. International Review of Management and Marketing 6/4 (Eylül 2016), 790-797.
JAMA Ghamdi AAA, Aziz FSBA, Yusoff RZ, Mustafa MB. The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia. IRMM. 2016;6:790–797.
MLA Ghamdi, Abdulrahman Ahmad Al vd. “The Moderating Role of Knowledge Management on the Relationship Between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia”. International Review of Management and Marketing, c. 6, sy. 4, 2016, ss. 790-7.
Vancouver Ghamdi AAA, Aziz FSBA, Yusoff RZ, Mustafa MB. The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia. IRMM. 2016;6(4):790-7.