A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy

Mehmet Oktay Gökaslan

doi:10.15869/itobiad.1740601

TR EN

Öz

Örgütsel Yalnızlık ve Örgütsel Kıskançlık Arasındaki İlişkide Örgütsel Sessizliğin Aracı Rolü Üzerine Bir Çalışma

Öz

Bu çalışma, Duygusal Bulaşma Teorisi çerçevesinde banka çalışanları arasında örgütsel kıskançlık, örgütsel sessizlik ve işyeri yalnızlığı arasındaki ilişkileri incelemeyi amaçlamaktadır. Araştırmada özellikle örgütsel sessizliğin farklı biçimlerinin işyeri yalnızlığının farklı boyutlarıyla nasıl ilişkili olduğu ve demografik özelliklerin bu ilişkiler üzerindeki düzenleyici etkileri değerlendirilmiştir. Çalışma, nicel araştırma yaklaşımı benimsenerek Türkiye’de faaliyet gösteren çeşitli bankalarda çalışan 607 bankacıdan elde edilen verilerle gerçekleştirilmiştir. Veriler, Şubat 2024 ile Haziran 2024 tarihleri arasında kartopu örnekleme yöntemi kullanılarak çevrim içi anket aracılığıyla toplanmıştır. Araştırmada başkalarına yönelik kıskançlık, fırsatçı sessizlik, boyun eğen–pasif sessizlik, duygusal yalnızlık ve sosyal yalnızlık değişkenlerini ölçmek amacıyla geçerliliği ve güvenirliği daha önce test edilmiş ölçüm araçlarından yararlanılmıştır. Verilerin analizinde değişkenler arasındaki doğrudan ilişkileri ve önerilen yapısal modeli test etmek amacıyla Yapısal Eşitlik Modellemesi kullanılmış, ayrıca iş pozisyonu, kıdem süresi ve eğitim düzeyi gibi demografik değişkenlerin düzenleyici etkileri de incelenmiştir. Bulgular, örgütsel sessizliğin farklı boyutlarının işyeri yalnızlığının farklı biçimleriyle anlamlı biçimde ilişkili olduğunu göstermektedir. Özellikle fırsatçı sessizliğin duygusal yalnızlık ile, boyun eğen–pasif sessizliğin ise sosyal yalnızlık ile pozitif yönde ilişkili olduğu belirlenmiştir. Bulgular ayrıca kıskançlık, sessizlik ve yalnızlık arasındaki ilişkilerin geleneksel doğrusal varsayımların ötesinde daha karmaşık örgütsel ve psikolojik dinamikler içerdiğini ortaya koymaktadır. Demografik değişkenlerin düzenleyici etkilerinin istatistiksel olarak anlamlı bulunmaması, bu ilişkilerin bireysel özelliklerden ziyade örgütsel bağlam, iletişim örüntüleri ve duygusal süreçler tarafından şekillenebileceğini düşündürmektedir. Bu bağlamda çalışma, bankacılık sektöründe görünmez duygusal süreçlerin çalışan davranışları üzerindeki etkilerini daha görünür kılmayı hedeflemektedir. Sonuç olarak çalışma, işyeri ortamlarında duygusal deneyimler ile sessizlik davranışları arasındaki etkileşime daha bütüncül bir bakış sunmakta; çalışan refahının artırılması, örgütsel iletişimin güçlendirilmesi ve duygusal yönetim uygulamalarının geliştirilmesi açısından önemli teorik ve pratik çıkarımlar ortaya koymaktadır.

Anahtar Kelimeler

Örgütsel Kıskançlık, Örgütsel Sessizlik, Örgütsel Yalnızlık, Duygusal Bulaşma Kuramı, Bankacılık Sektörü

Destekleyen Kurum

Bu araştırmayı desteklemek için dış fon kullanılmamıştır.

Etik Beyan

Bu çalışmanın hazırlanma sürecinde bilimsel ve etik ilkelere uyulduğu ve yararlanılan tüm çalışmaların kaynakçada belirtildiği beyan olunur. (Mardin Artuklu Üniversitesi Üniversite Bilimsel Araştırma ve Yayın Etiği Kurulundan 14.02.2024 tarih ve 2024/2 sayılı karar ile etik kurul onayı alınmıştır.)

A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy

Öz

This study examines the relationships among organizational envy, organizational silence, and workplace loneliness among bank employees within the framework of Emotional Contagion Theory. Specifically, it investigates how different forms of organizational silence relate to workplace loneliness and whether demographic characteristics moderate these relationships. The study employed a quantitative research design using data collected from 607 bank employees working in various banks in Türkiye between February and June 2024 through an online survey and snowball sampling. Validated measurement instruments were used to assess envy toward others, opportunistic silence, acquiescent–passive silence, emotional loneliness, and social loneliness. Structural Equation Modeling was used to test the proposed relationships, and moderation analyses were conducted for job position, tenure, and educational level. The findings indicate that different dimensions of organizational silence are associated with different forms of workplace loneliness. Opportunistic silence was positively associated with emotional loneliness, whereas acquiescent–passive silence was positively related to social loneliness. The results further suggest that the relationships among envy, silence, and loneliness involve more complex organizational and psychological dynamics than traditional linear assumptions suggest. The moderating effects of demographic variables were not statistically significant, indicating that these relationships may be shaped more by organizational context, communication patterns, and emotional processes than by individual demographic characteristics. These findings also highlight the importance of understanding how workplace emotional experiences influence employee behavior and interpersonal dynamics in highly competitive organizational settings. Overall, the study provides a more holistic understanding of the interaction between emotional experiences and silence behaviors in workplace settings and offers theoretical and practical implications for improving employee well-being, organizational communication, and emotional management practices in the banking sector.

Anahtar Kelimeler

Organizational Envy, Organizational Silence, Organizational Loneliness, Emotional Contagion Theory, Banking Sector

Destekleyen Kurum

The author(s) acknowledge that they received no external funding in support of this research.

Etik Beyan

It is declared that the preparation of this study adhered to all scientific and ethical principles and that every work consulted is duly cited in the reference list. (Ethical approval was granted by the University Scientific Research and Publication Ethics Committee of Mardin Artuklu University (Decision No. 2024/2; 14 February 2024).)

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Ayrıntılar

Birincil Dil

İngilizce

Konular

Strateji, Yönetim ve Örgütsel Davranış (Diğer)

Bölüm

Araştırma Makalesi

Yazarlar

Mehmet Oktay Gökaslan ^*
0000-0003-2949-5804
Türkiye

Yayımlanma Tarihi

30 Haziran 2026

Gönderilme Tarihi

11 Temmuz 2025

Kabul Tarihi

31 Mayıs 2026

Yayımlandığı Sayı

Yıl 2026 Cilt: 15 Sayı: 2

DOI

https://doi.org/10.15869/itobiad.1740601

IZ

https://izlik.org/JA85KU43UF

APA

Gökaslan, M. O. (2026). A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 15(2), 885-907. https://doi.org/10.15869/itobiad.1740601

AMA

1.Gökaslan MO. A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy. itobiad. 2026;15(2):885-907. doi:10.15869/itobiad.1740601

Chicago

Gökaslan, Mehmet Oktay. 2026. “A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy”. İnsan ve Toplum Bilimleri Araştırmaları Dergisi 15 (2): 885-907. https://doi.org/10.15869/itobiad.1740601.

EndNote

Gökaslan MO (01 Haziran 2026) A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy. İnsan ve Toplum Bilimleri Araştırmaları Dergisi 15 2 885–907.

IEEE

[1]M. O. Gökaslan, “A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy”, itobiad, c. 15, sy 2, ss. 885–907, Haz. 2026, doi: 10.15869/itobiad.1740601.

ISNAD

Gökaslan, Mehmet Oktay. “A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy”. İnsan ve Toplum Bilimleri Araştırmaları Dergisi 15/2 (01 Haziran 2026): 885-907. https://doi.org/10.15869/itobiad.1740601.

JAMA

1.Gökaslan MO. A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy. itobiad. 2026;15:885–907.

MLA

Gökaslan, Mehmet Oktay. “A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy”. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, c. 15, sy 2, Haziran 2026, ss. 885-07, doi:10.15869/itobiad.1740601.

Vancouver

1.Mehmet Oktay Gökaslan. A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy. itobiad. 01 Haziran 2026;15(2):885-907. doi:10.15869/itobiad.1740601

İnsan ve Toplum Bilimleri Araştırmaları Dergisi Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı (CC BY NC) ile lisanslanmıştır.

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A Study on the Mediating Role of Organizational Silence in the Relationship Between Organizational Loneliness and Organizational Envy

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