TÜRKİYE’DE BİLGİ YÖNETİMİ UYGULAMALARI

Öz

Bu çalışmada Türkiye'deki bilgi yönetimi uygulamaları, ampirik verilere dayalı olarak incelenmektedir. Türkiye'de faaliyet gösteren otuz şirketi kapsayan araştırmada şirketlerin bilgi yönetimine bakış açısı ve bu konudaki faaliyetleri analiz edilmektedir. Çalışmada bilgi yönetimi alt yapısı ve süreçleri itibariyle ele alınmaktadır. Buna göre bilgi yönetiminin alt yapısını oluşturan unsurlar teknoloji, kurum kültürü, organizasyon yapısı ve entelektüel sermayedir. Bilgi yönetimi süreçleri ise bilginin üretilmesi ve geliştirilmesi, tasnif edilmesi ve saklanması, paylaşılması ve transfer edilmesi, kullanılması ve hayata geçirilmesidir.

Kaynakça

1. Beijerse, R., “Questions in knowledge management : defining and conceptualizing a phenomenon”, Journal of Knowledge Management, vol. 3, number 2, 1999, pp. 94-110
2. Bergman, J. ; Jantunen, A. And Saksa, J.M., “Managing knowledge creation and sharing scenarios and dynamic capabilities in inter-industrial knowledge networks”, Journal of Knowledge Management, vol. 8, number 6, 2004, pp. 63-76
3. Beveren, J., “A model of knowledge acquisition that focuses knowledge management”, Journal of Knowledge Management, vol. 6, number 1, 2002, pp. 18-22
4. Bhatt, G., “Knowledge management in organizations : examining the interaction between technologies, techniques and people”, Journal of Knowledge Management, vol. 5, number 1, 2001, pp. 68-75
5. Binney, D.,“The Knowledge Management Spectrum –understanding the KM landscape”, Journal of Knowledge Management, vol. 5, number 1, 2001, pp. 33-42
6. Boisot, M., Knowledge Assets, Oxford University Press : New York, 1998
7. Bozbura, T., “Measurement and Application of Intellectual Capital in Turkey”, The Learning Organization, vol. 11, number 4/5, 2004, pp. 44-58
8. Davenport, T. and Prusak L., Working Knowledge, Harvard Business School, Boston., 1998

9. Dessler, G., Management, Prentice-Hall, USA, 1998
10. Fayard, P. M., “Strategic communities for knowledge creation: a Western proposal for the Japanese concept of Ba”, Journal of Knowledge Management, vol. 7, number 5, 2003, pp. 25-31
11. Gottschalk, P. And Khandelwal, V., “Determinants of knowledge management technology projects in Australia law firms”, Journal of Knowledge Management, vol. 7, number 4, 2003, pp. 92-105
12. Kakabadse N. ; Kakabadse A. and Kouzmin A., “Reviewing the knowledge management literature : towards a taxonomy”, Journal of Knowledge Management, vol. 7, number 4, 2003, pp. 75-91
13. Koulopoulos, T. and Frappaolo, C., Smart Things to Know About Knowledge Management, Capstone Publishing Limited, UK, 1999
14. Lang, J. C., “Managerial Concerns in Knowledge Management”, Journal of Knowledge Management, vol. 5, number 1, 2001, pp. 43-59
15. Lindvall, M. ; Rus I. and Sinha, S., “Software system support for knowledge management”, Journal of Knowledge Management, vol. 7, number 5, 2003, pp. 137-150
16. Lopez, S. P. ; Peon, J. M. M. and Ordas, C. J. V., “Managing knowledge : the link between culture and organizational learning”, Journal of Knowledge Management, vol. 8, number 6, pp. 93-104
17. Marr, B., “Measuring and benchmarking intellectual capital”, Benchmarking : An International Journal, vol. 11, number 6, 2004, pp. 75-85
18. Narasimha, S., “Salience of knowledge in a strategic theory of the firm”, Journal of Intellectual Capital, vol. 2, number 3, 2001, pp. 215-224
19. Nemati, H. And Barko, C., “Key factors for achieving organizational data-mining success”, Industrial Management and Data Systems, vol. 103, number 4, 2002, pp. 282-292
20. Offsey, S., “Knowledge management : linking people to knowledge for buttom line results”, Journal of Knowledge Management, vol. 1, number 2, 1997, pp. 112-118
21. Ordaz, C. and Allez, M. F., “Internal diversification strategies and the process of knowledge creation”, Journal of Knowledge Management, vol. 8, number 1, 2004, pp. 77-93
22. Reyes, P. And Raisinghani, M.,“Integrating information technologies and knowledgebased systems : a theoretical approach in action for enhancements in production and inventory control”, Knowledge and Process Management, vol. 9, number 4, 2002, pp. 256-263
23. Robertson, S., “A tale of two knowledge sharing systems”, Journal of Knowledge Management, vol. 6, number 3, 2002, pp. 295-308
24. Roth, J., “Enabling knowledge creation : learning from an R&D organization”, Journal of Knowledge Management, vol. 7, number 1, 2003, pp. 32-48
25. Shani, A. ; Sena J. and Olin T., “Knowledge management and new product development: a study of two companies”, Journal of Knowledge Management, vol. 6, number 3, 2003, pp. 137-149
26. Snyman R. and Kruger J. C., “The interdependency between strategic managment and strategic knowledge management”, Journal of Knowledge Management, vol. 8, number 1, 2004, pp. 5-19
27. Sveiby, K. E. And Simons R., “Collaborative climate and effectiveness of knowledge work - an empirical study”, Journal of Knowledge Management, vol. 6, number 5, 2002, pp. 420-433
28. Thierauf, R., Knowledge Management Systems for Business, Quorum Books, Westport, 1999
29. Tiwana, A., The Knowledge Management Toolkit, Prentice Hall, USA, 2000
30. Van den Hooff, B. And de Ridder, J. A., “Knowledge sharing in context : the influence of organizational commitment, communication climate and CMC use on knowledge sharing”, Journal of Knowledge Management, vol. 8, number 6, 2004, pp. 117- 130
31. Wiig K. M., “What future knowledge management users may expect”, Journal of Knowledge Management, vol. 3, number 2, 1999, pp. 155-165
32. Wilhelmij P. And Schmidt R.,“Where does knowledge management add value”, Journal of Intellectual Capital, Vol. 1, No. 4, 2000, pp. 366-380
33. Wong, K. Y. And Aspinwall, E., “Characterizing knowledge management in the small business environment”, Journal of Knowledge Management, vol. 8, number 3, 2004, pp. 44-61