The Mediation Role of Impression Management in The Effect of Job Security Perception on Task Performance: A Study on Airport Employees
Yıl 2024,
Cilt: 8 Sayı: 2, 106 - 116, 27.06.2024
Yeşim Kurt
,
İbrahim Rençber
Öz
This study aims to reveal the relationship between the job security perceptions and task performances of airport employees and whether impression management has a mediating role in this relationship. The sample of the study consists of employees working at airports in Turkey. The data of the research were collected by online survey method using convenience sampling method between 5-17 October 2022. The IBM SPSS 25 and AMOS 24 statistical programs were used to analyze the data from 278 employees using structural equation modeling methods. According to the results of the analysis, it was determined that the perception of job security had a positive effect on job performance and a negative effect on impression management tactics. According to another important result of the research, there was a negative relationship between impression management and task performance. Finally, impression management did not mediate the relationship between job security perception and task performance.
Etik Beyan
In this study, ethics committee permission was obtained from Kırklareli University Scientific Research and Publication Ethics Committee on October 4, 2022 (E-35523585-302.99-61627).
Teşekkür
We would like to thank all our participants who voluntarily supported this study.
Kaynakça
- Abbas, M., Raja, U., Anjum, M., & Bouckenooghe, D. (2019). Perceived competence and impression
management: Testing the mediating and moderating mechanisms. International Journal of Psychology,
54(5), 668-677.
- Accra Jaja, S. (2003). Impression management metaphors: an agenda for the 21st century African industrial
managers, Management Research News, Vol. 26 No. 12, pp. 73-94.
- Agina, M., Mohammed, M. A., & Omar, A. (2017). Role of Leader-Member Exchange and Impression
Management in Employee Performance at Hotels. Journal of the Faculty of Tourism and Hotels-University of
Sadat City Vol, 1(2/1).
- Andriana, N., & Purba, D. (2018). Does Self-Monitoring Affect The Relationship Between Job Insecurity and
Impression Management? In Universitas Indonesia International Psychology Symposium for Undergraduate
Research (UIPSUR 2017) (pp. 21-27). Atlantis Press.
- Arbuckle, J. L. (2016), Amos (Version 24.0) [Computer Program]. Chicago: IBM SPSS.
- Bağcı, Z. (2014). The effect of job satısfactıon of employee on task and contextual performance. Journal of
Management and Economics Research, 12 (24), 58-72.
- Basim, N., Tatar, İ., & Şahin, N. H. (2006). Impression Management in Work Life: A Study of Scale Adaptation
[Impression Management in Work Life: A Study of Scale Adaptation]. Türk Psikoloji Yazilari, 9(18), 1–17.
http://psikiyatridizini.net/viewarticle.aspx?articleid=20017&tammetinvar=yes (accessed 19 October 2022)
- Bolino, M. C., & Turnley, W. H. (1999). Measuring impression management in organizations: A scale
development based on the Jones and Pittman taxonomy. Organizational Research Methods, 2(2), 187-206.
- Bolino, M. C., Kacmar, K. M., Turnley, W. H., & Gilstrap, J. B. (2008). A multi-level review of impression
management motives and behaviors. Journal of Management, 34(6), 1080-1109
- Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for
personnel selection research. Human performance, 10(2), 99-109.
- Bozeman, D. P., & Kacmar, K. M. (1997). A cybernetic model of impression management processes in
organizations. Organizational behavior and human decision processes, 69(1), 9-30.
- Chawla, N., Gabriel, A. S., Rosen, C. C., Evans, J. B., Koopman, J., Hochwarter, W. A., & Jordan, S. L. (2021). A
person‐centered view of impression management, inauthenticity, and employee behavior. Personnel
Psychology, 74(4), 657-691.
- Chen, Y. Y., & Fang, W. (2008). The moderating effect of impression management on the organizational
politics–performance relationship. Journal of Business Ethics, 79(3), 263-277.
- Cheng, G. H-L., & Chan, D. K-S. (2008). Who suffers more from job insecurity? A metaanalytic review. Applied
Psychology: An International Review, 57, 272-303.
- Clark, L. J. (2005). Moderators of the effects of perceived job insecurity: A comparison of temporary and
permanent employees (Doctoral dissertation, Queensland University of Technology).
https://eprints.qut.edu.au/16126/1/Lynette_Clark_Thesis.pdf (accessed 19 October 2022).
- Crane, E., & Crane, F. G. (2002). Usage and effectiveness of impression management strategies in
organizational settings. Journal Of Group Psychotherapy Psychodrama & Socıometry-New Serıes- 55, 25-34.
- De Cuyper, N., Schreurs, B., De Witte, H., & Selenko, E. (2020). Impact of job insecurity on job performance
introduction. Career Development International.
- De Cuyper, N., Schreurs, B., Vander Elst, T., Baillien, E., & De Witte, H. (2014). Exemplification and perceived job
insecurity: Associations with self-rated performance and emotional exhaustion. Journal of Personnel
Psychology, 13(1)
- De Meuse, K. P., Bergmann, T. J., & Lester, S. W. (2001). An investigation of the relational component of the
psychological contract across time, generation, and employment status. Journal of Managerial Issues, 102-
118.
- De Witte, H. (2005). Job insecurity: Review of the international literature on definitions, prevalence,
antecedents and consequences. SA journal of Industrial Psychology, 31(4), 1-6.
- De Witte, H., Pienaar, J., & De Cuyper, N. (2016). Review of 30 years of longitudinal studies on the association between job insecurity and health and well‐being: Is there causal evidence? Australian Psychologist, 51(1), 18-31.
- Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of
burnout. Journal of Applied psychology, 86(3), 499.
- Elsbach, K. D., & Sutton, R. I. (1992). Acquiring organizational legitimacy through illegitimate actions: A
marriage of institutional and impression management theories. Academy of management Journal, 35(4),
699-738.
- Erlinghagen, M. (2008). Self-perceived job insecurity and social context: A multi-level analysis of 17 European
countries. European Sociological Review, 24(2), 183-197.
- Folkman, S., Lazarus, R. S., Dunkel-Schetter, C., DeLongis, A., & Gruen, R. J. (1986). Dynamics of a stressful
encounter: cognitive appraisal, coping, and encounter outcomes. Journal of personality and social
psychology, 50(5), 992.
- Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and
measurement error. Journal of Marketing Research, 18(1), 39–50.
- Fried, Y., Slowik, L. H., Shperling, Z., Franz, C., Ben-David, H. A., Avital, N., & Yeverechyahu, U. (2003). The
moderating effect of job security on the relation between role clarity and job performance: A longitudinal
field study. Human Relations, 56(7), 787-805.
- Gardner, W. L., & Martinko, M. J. (1988). Impression management in organizations. Journal of management,
14(2), 321-338.
- Geçdoğan-Yılmaz, R. (2020). The intermediational effect of organizational dissent in the relationship between
job security perception and professional self respect of elementary school teachers [Yayınlanmamış doktora
tezi]. Bolu Abant İzzet Baysal Üniversitesi, Bolu. https://toad.halileksi.net/olcek/is-guvencesi-algisi-olcegi/
(Date of Acces: 19 October 2022).
- Ghosh, S. K. (2017). The direct and interactive effects of job insecurity and job embeddedness on unethical
pro-organizational behavior: An empirical examination. Personnel Review. Vol. 46 No. 6, pp. 1182-1198.
- Goodman, S. A., & Svyantek, D. J. (1999). Person–organization fit and contextual performance: Do shared
values matter. Journal of Vocational Behavior, 55(2), 254–275.
- Hair, J. F., Black, W. C., Babin, W. J., & Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Pearson.
- Hayes, A. F. (2009). Beyond Baron and Kenny: Statistical mediation analysis in the new millennium.
Communication Monographs, 76(4), 408–420.
- Hayes, A. F. (2012). PROCESS: A versatile computational tool for observed variable mediation, moderation, and
conditional process modeling. http://www.afhayes.com/public/process2012.pdf (accessed 19 October 2022).
- Higgins, C. A., Judge, T. A., & Ferris, G. R. (2003). Influence tactics and work outcomes: A meta‐analysis. Journal
of Organizational Behavior, 24(1), 89-106.
- Hobfoll, S. E. (1989). Conservation of resources: a new attempt at conceptualizing stress. American
psychologist, 44(3), 513.
- Hobfoll, S. E. (2001). The influence of culture, community, and the nested‐self in the stress process: Advancing
conservation of resources theory. Applied psychology, 50(3), 337-421.
- Huang, G. H., Niu, X., Lee, C., & Ashford, S. J. (2012). Differentiating cognitive and affective job insecurity:
Antecedents and outcomes. Journal of Organizational Behavior, 33(6), 752-769.)
- Huang, G. H., Zhao, H. H., Niu, X. Y., Ashford, S. J., & Lee, C. (2013). Reducing job insecurity and increasing
performance ratings: Does impression management matter? Journal of Applied Psychology, 98(5), 852.
- Ispas, D., Iliescu, D., Ilie, A., Sulea, C., Askew, K., Rohlfs, J. T., & Whalen, K. (2014). Revisiting the relationship
between impression management and job performance. Journal of Research in Personality, 51, 47-53.
- Jiang, L., & Lavaysse, L. M. (2018). Cognitive and affective job insecurity: A meta-analysis and a primary study.
Journal of Management, 44(6), 2307-2342.
- Jones, E. E., & Pittman, T. S. (1982). Toward a general theory of strategic self-presentation. In J. Suls (Ed.),
Psychological perspectives on the self: 231-262. Hillsdale, NJ: Lawrence Erlbaum.
- Kang, D. S., Gold, J., & Kim, D. (2012). Responses to job insecurity: The impact on discretionary extra‐role and
impression management behaviors and the moderating role of employability. Career Development
International.
- Kline, R. B. (2016). Principles and practice of structural equation modeling (4th ed.). The Gilford Press.
- Kraimer, M. L., Wayne, S. J., Liden, R. C., & Sparrowe, R. T. (2005). The role of job security in understanding the
relationship between employees' perceptions of temporary workers and employees' performance. Journal of
applied psychology, 90(2), 389-398.
- Kraja, G. (2015). Job security and performance: Case study of the Albanian public administration. Academic Journal of Interdisciplinary Studies, 4(2), https://www.richtmann.org/journal/index.php/ajis/article/view/7135
(accessed 19 October 2022).
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Yıl 2024,
Cilt: 8 Sayı: 2, 106 - 116, 27.06.2024
Yeşim Kurt
,
İbrahim Rençber
Etik Beyan
Bu çalışma için Kırklareli Üniversitesi Bilimsel Araştırma ve Yayın Etiği Kurulu'ndan 4 Ekim 2022 tarihinde (E-35523585-302.99-61627) etik kurul izni alınmıştır.
Teşekkür
Bu çalışmaya gönüllü olarak destek veren tüm katılımcılarımıza teşekkür ederiz.
Kaynakça
- Abbas, M., Raja, U., Anjum, M., & Bouckenooghe, D. (2019). Perceived competence and impression
management: Testing the mediating and moderating mechanisms. International Journal of Psychology,
54(5), 668-677.
- Accra Jaja, S. (2003). Impression management metaphors: an agenda for the 21st century African industrial
managers, Management Research News, Vol. 26 No. 12, pp. 73-94.
- Agina, M., Mohammed, M. A., & Omar, A. (2017). Role of Leader-Member Exchange and Impression
Management in Employee Performance at Hotels. Journal of the Faculty of Tourism and Hotels-University of
Sadat City Vol, 1(2/1).
- Andriana, N., & Purba, D. (2018). Does Self-Monitoring Affect The Relationship Between Job Insecurity and
Impression Management? In Universitas Indonesia International Psychology Symposium for Undergraduate
Research (UIPSUR 2017) (pp. 21-27). Atlantis Press.
- Arbuckle, J. L. (2016), Amos (Version 24.0) [Computer Program]. Chicago: IBM SPSS.
- Bağcı, Z. (2014). The effect of job satısfactıon of employee on task and contextual performance. Journal of
Management and Economics Research, 12 (24), 58-72.
- Basim, N., Tatar, İ., & Şahin, N. H. (2006). Impression Management in Work Life: A Study of Scale Adaptation
[Impression Management in Work Life: A Study of Scale Adaptation]. Türk Psikoloji Yazilari, 9(18), 1–17.
http://psikiyatridizini.net/viewarticle.aspx?articleid=20017&tammetinvar=yes (accessed 19 October 2022)
- Bolino, M. C., & Turnley, W. H. (1999). Measuring impression management in organizations: A scale
development based on the Jones and Pittman taxonomy. Organizational Research Methods, 2(2), 187-206.
- Bolino, M. C., Kacmar, K. M., Turnley, W. H., & Gilstrap, J. B. (2008). A multi-level review of impression
management motives and behaviors. Journal of Management, 34(6), 1080-1109
- Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for
personnel selection research. Human performance, 10(2), 99-109.
- Bozeman, D. P., & Kacmar, K. M. (1997). A cybernetic model of impression management processes in
organizations. Organizational behavior and human decision processes, 69(1), 9-30.
- Chawla, N., Gabriel, A. S., Rosen, C. C., Evans, J. B., Koopman, J., Hochwarter, W. A., & Jordan, S. L. (2021). A
person‐centered view of impression management, inauthenticity, and employee behavior. Personnel
Psychology, 74(4), 657-691.
- Chen, Y. Y., & Fang, W. (2008). The moderating effect of impression management on the organizational
politics–performance relationship. Journal of Business Ethics, 79(3), 263-277.
- Cheng, G. H-L., & Chan, D. K-S. (2008). Who suffers more from job insecurity? A metaanalytic review. Applied
Psychology: An International Review, 57, 272-303.
- Clark, L. J. (2005). Moderators of the effects of perceived job insecurity: A comparison of temporary and
permanent employees (Doctoral dissertation, Queensland University of Technology).
https://eprints.qut.edu.au/16126/1/Lynette_Clark_Thesis.pdf (accessed 19 October 2022).
- Crane, E., & Crane, F. G. (2002). Usage and effectiveness of impression management strategies in
organizational settings. Journal Of Group Psychotherapy Psychodrama & Socıometry-New Serıes- 55, 25-34.
- De Cuyper, N., Schreurs, B., De Witte, H., & Selenko, E. (2020). Impact of job insecurity on job performance
introduction. Career Development International.
- De Cuyper, N., Schreurs, B., Vander Elst, T., Baillien, E., & De Witte, H. (2014). Exemplification and perceived job
insecurity: Associations with self-rated performance and emotional exhaustion. Journal of Personnel
Psychology, 13(1)
- De Meuse, K. P., Bergmann, T. J., & Lester, S. W. (2001). An investigation of the relational component of the
psychological contract across time, generation, and employment status. Journal of Managerial Issues, 102-
118.
- De Witte, H. (2005). Job insecurity: Review of the international literature on definitions, prevalence,
antecedents and consequences. SA journal of Industrial Psychology, 31(4), 1-6.
- De Witte, H., Pienaar, J., & De Cuyper, N. (2016). Review of 30 years of longitudinal studies on the association between job insecurity and health and well‐being: Is there causal evidence? Australian Psychologist, 51(1), 18-31.
- Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of
burnout. Journal of Applied psychology, 86(3), 499.
- Elsbach, K. D., & Sutton, R. I. (1992). Acquiring organizational legitimacy through illegitimate actions: A
marriage of institutional and impression management theories. Academy of management Journal, 35(4),
699-738.
- Erlinghagen, M. (2008). Self-perceived job insecurity and social context: A multi-level analysis of 17 European
countries. European Sociological Review, 24(2), 183-197.
- Folkman, S., Lazarus, R. S., Dunkel-Schetter, C., DeLongis, A., & Gruen, R. J. (1986). Dynamics of a stressful
encounter: cognitive appraisal, coping, and encounter outcomes. Journal of personality and social
psychology, 50(5), 992.
- Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and
measurement error. Journal of Marketing Research, 18(1), 39–50.
- Fried, Y., Slowik, L. H., Shperling, Z., Franz, C., Ben-David, H. A., Avital, N., & Yeverechyahu, U. (2003). The
moderating effect of job security on the relation between role clarity and job performance: A longitudinal
field study. Human Relations, 56(7), 787-805.
- Gardner, W. L., & Martinko, M. J. (1988). Impression management in organizations. Journal of management,
14(2), 321-338.
- Geçdoğan-Yılmaz, R. (2020). The intermediational effect of organizational dissent in the relationship between
job security perception and professional self respect of elementary school teachers [Yayınlanmamış doktora
tezi]. Bolu Abant İzzet Baysal Üniversitesi, Bolu. https://toad.halileksi.net/olcek/is-guvencesi-algisi-olcegi/
(Date of Acces: 19 October 2022).
- Ghosh, S. K. (2017). The direct and interactive effects of job insecurity and job embeddedness on unethical
pro-organizational behavior: An empirical examination. Personnel Review. Vol. 46 No. 6, pp. 1182-1198.
- Goodman, S. A., & Svyantek, D. J. (1999). Person–organization fit and contextual performance: Do shared
values matter. Journal of Vocational Behavior, 55(2), 254–275.
- Hair, J. F., Black, W. C., Babin, W. J., & Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Pearson.
- Hayes, A. F. (2009). Beyond Baron and Kenny: Statistical mediation analysis in the new millennium.
Communication Monographs, 76(4), 408–420.
- Hayes, A. F. (2012). PROCESS: A versatile computational tool for observed variable mediation, moderation, and
conditional process modeling. http://www.afhayes.com/public/process2012.pdf (accessed 19 October 2022).
- Higgins, C. A., Judge, T. A., & Ferris, G. R. (2003). Influence tactics and work outcomes: A meta‐analysis. Journal
of Organizational Behavior, 24(1), 89-106.
- Hobfoll, S. E. (1989). Conservation of resources: a new attempt at conceptualizing stress. American
psychologist, 44(3), 513.
- Hobfoll, S. E. (2001). The influence of culture, community, and the nested‐self in the stress process: Advancing
conservation of resources theory. Applied psychology, 50(3), 337-421.
- Huang, G. H., Niu, X., Lee, C., & Ashford, S. J. (2012). Differentiating cognitive and affective job insecurity:
Antecedents and outcomes. Journal of Organizational Behavior, 33(6), 752-769.)
- Huang, G. H., Zhao, H. H., Niu, X. Y., Ashford, S. J., & Lee, C. (2013). Reducing job insecurity and increasing
performance ratings: Does impression management matter? Journal of Applied Psychology, 98(5), 852.
- Ispas, D., Iliescu, D., Ilie, A., Sulea, C., Askew, K., Rohlfs, J. T., & Whalen, K. (2014). Revisiting the relationship
between impression management and job performance. Journal of Research in Personality, 51, 47-53.
- Jiang, L., & Lavaysse, L. M. (2018). Cognitive and affective job insecurity: A meta-analysis and a primary study.
Journal of Management, 44(6), 2307-2342.
- Jones, E. E., & Pittman, T. S. (1982). Toward a general theory of strategic self-presentation. In J. Suls (Ed.),
Psychological perspectives on the self: 231-262. Hillsdale, NJ: Lawrence Erlbaum.
- Kang, D. S., Gold, J., & Kim, D. (2012). Responses to job insecurity: The impact on discretionary extra‐role and
impression management behaviors and the moderating role of employability. Career Development
International.
- Kline, R. B. (2016). Principles and practice of structural equation modeling (4th ed.). The Gilford Press.
- Kraimer, M. L., Wayne, S. J., Liden, R. C., & Sparrowe, R. T. (2005). The role of job security in understanding the
relationship between employees' perceptions of temporary workers and employees' performance. Journal of
applied psychology, 90(2), 389-398.
- Kraja, G. (2015). Job security and performance: Case study of the Albanian public administration. Academic Journal of Interdisciplinary Studies, 4(2), https://www.richtmann.org/journal/index.php/ajis/article/view/7135
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