Communication Skills And Empathy Levels: The Case Of Health Department Students

Yıl 2020, , 546 - 550, 30.12.2020

Özgür Alparslan , Ahmet Alparslan

https://doi.org/10.16899/jcm.635230

Cited By: 2

Öz

Abstract:

Background/Aims:This study was carried out in cross-sectional and analytical type to
evaluate empathic tendency and communication skills in nursing and midwifery
students.

Methods:

The sampling of the study consisted of 574 students. An information
form, the Communication Skills Assessment Scale, and the Empathic
Tendency Scale were used to collect the study data.

Results:The
mean score for empathic tendency was found to be 70.0±8.7, while it was
102.7±9.9 for Communication Skills Assessment Scale. The relationship between
the scores related to the two scales was determined to be positively significant
(p <0.05). The demographic variables (age, gender, marital status) were
observed to have no effect on the mean scores for empathic tendency and Communication
Skills Assessment Scale (p>0.05). No significant difference was found
between the scores obtained from the scales by the midwifery and nursing
students (p> 0.05). There was no significant difference between the mean Empathic
Tendency Scale scores and years of nursing students (p> 0.05). On the other
hand, the difference between the scale scores in both scales for students who
were satisfied, partly satisfied, and not satisfied with their profession was
significant (p <0.01).

Conclusions: 

In conclusion, the empathic tendency and communication skill scores of
the students were found to be at a moderate level.

Anahtar Kelimeler

Communication Skills, Empathy, Empathic Tendency, Health School, Midwifery, Nursing

İletişim Becerisi ve Empati Düzeyleri: Sağlık Bölümü Öğrencileri Örneği

Öz

Amaç: Bu çalışma hemşirelik ve ebelik öğrencilerinde empatik eğilimve iletişim becerilerini değerlendirmek için kesitsel tipte yapılmıştır.
Gereç ve Yöntem: Araştırmanın örneklemini 574 öğrencioluşturmaktadır. Araştırma verilerinin toplanmasında bilgi formu,
İletişim Becerileri Değerlendirme Ölçeği ve Empatik Eğilim Ölçeğikullanılmıştır.
Bulgular: Empatik eğilim puan ortalaması 70.0 ± 8.7 iken İletişimBecerileri Değerlendirme Ölçeği 102.7±9.9 olarak bulundu. İkiölçek arasındaki ilişki pozitif olarak anlamlıydı (p<0.05). Demografikdeğişkenlerin (yaş, cinsiyet, medeni durum) Empatik Eğilim ve İletişim becerileri Değerlendirme Ölçeği puan ortalamaları üzerinde hiçbir etkisinin olmadığı gözlendi (p>0.05). Ebelik e hemşirelik öğrencileriarasında anlamlı fark bulunmadı (p>0.05). Ortalama Empatik eğilimpuanları ile hemşirelik öğrencileri arasında anlamlı fark yoktu (p>0.05). Diğer taraftan, memnun, kısmen memnun ve mesleklerindenmemnun olmayan öğrenciler için ölçek puanları arasındaki farkanlamlı bulunmuştur (p<0.01).
Sonuç: Sonuç olarak, öğrencilerin empatik eğilim ve iletişim becerileri puanları orta düzeyde bulunmuştur

Anahtar Kelimeler

İletişim becerileri, empati, empatik eğitim, sağlık okulu, ebelik, hemşirelik

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