Communication Skills And Empathy Levels: The Case Of Health Department Students

Öz

Abstract:

Background/Aims:This study was carried out in cross-sectional and analytical type to evaluate empathic tendency and communication skills in nursing and midwifery students.

Methods:

The sampling of the study consisted of 574 students. An information form, the Communication Skills Assessment Scale, and the Empathic Tendency Scale were used to collect the study data.

Results:The mean score for empathic tendency was found to be 70.0±8.7, while it was 102.7±9.9 for Communication Skills Assessment Scale. The relationship between the scores related to the two scales was determined to be positively significant (p <0.05). The demographic variables (age, gender, marital status) were observed to have no effect on the mean scores for empathic tendency and Communication Skills Assessment Scale (p>0.05). No significant difference was found between the scores obtained from the scales by the midwifery and nursing students (p> 0.05). There was no significant difference between the mean Empathic Tendency Scale scores and years of nursing students (p> 0.05). On the other hand, the difference between the scale scores in both scales for students who were satisfied, partly satisfied, and not satisfied with their profession was significant (p <0.01).

Conclusions: 

In conclusion, the empathic tendency and communication skill scores of the students were found to be at a moderate level.

Anahtar Kelimeler

• Communication Skills
• Empathy
• Empathic Tendency
• Health School
• Midwifery
• Nursing

İletişim Becerisi ve Empati Düzeyleri: Sağlık Bölümü Öğrencileri Örneği

Öz

Amaç: Bu çalışma hemşirelik ve ebelik öğrencilerinde empatik eğilimve iletişim becerilerini değerlendirmek için kesitsel tipte yapılmıştır.
Gereç ve Yöntem: Araştırmanın örneklemini 574 öğrencioluşturmaktadır. Araştırma verilerinin toplanmasında bilgi formu,
İletişim Becerileri Değerlendirme Ölçeği ve Empatik Eğilim Ölçeğikullanılmıştır.
Bulgular: Empatik eğilim puan ortalaması 70.0 ± 8.7 iken İletişimBecerileri Değerlendirme Ölçeği 102.7±9.9 olarak bulundu. İkiölçek arasındaki ilişki pozitif olarak anlamlıydı (p<0.05). Demografikdeğişkenlerin (yaş, cinsiyet, medeni durum) Empatik Eğilim ve İletişim becerileri Değerlendirme Ölçeği puan ortalamaları üzerinde hiçbir etkisinin olmadığı gözlendi (p>0.05). Ebelik e hemşirelik öğrencileriarasında anlamlı fark bulunmadı (p>0.05). Ortalama Empatik eğilimpuanları ile hemşirelik öğrencileri arasında anlamlı fark yoktu (p>0.05). Diğer taraftan, memnun, kısmen memnun ve mesleklerindenmemnun olmayan öğrenciler için ölçek puanları arasındaki farkanlamlı bulunmuştur (p<0.01).
Sonuç: Sonuç olarak, öğrencilerin empatik eğilim ve iletişim becerileri puanları orta düzeyde bulunmuştur

Anahtar Kelimeler

• İletişim becerileri
• empati
• empatik eğitim
• sağlık okulu
• ebelik
• hemşirelik

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