Araştırma Makalesi
BibTex RIS Kaynak Göster

Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts

Yıl 2025, Sayı: 72, 59 - 79, 15.12.2025
https://doi.org/10.26650/JECS2025-1643981

Öz

Occupational safety experts lead individuals to work safely in their workplaces and try to monitor their health. In this context, occupational safety experts have great responsibilities in solving the safety problems that employees may face, especially health problems that may develop due to work. Within the scope of this study, the effectiveness of the mental workload of occupational safety experts on job stress and job satisfaction is discussed. In this context, it is aimed to explain the effects of mental workload on the job stress and job satisfaction of occupational safety experts; thus, it is estimated that as workload increases, job stress will increase and job satisfaction will decrease. This study, which tries to explain the relationship in question, and making suggestions for occupational safety experts is of great importance in terms of both their psychological and physiological health. At the same time, the fact that such a relationship has not been examined before reveals the original importance of the study.

The study was conducted through an online survey distributed to 623 participants, who were occupational safety experts, using random sampling via ISG Katip, social media, and WhatsApp groups. The findings indicate that A-class experts exhibit higher job satisfaction than other categories. A strong positive correlation was found between mental workload and job stress (r=0.546; p<0.05), while a strong negative correlation was observed between mental workload and job satisfaction (r=-0.525; p<0.05). In addition, it was determined that there was a strong negative relationship between the participants’ job satisfaction and work-related stress levels (r: −0.572; p<0.05). This result means that when the participants’ job satis faction increases, their work-related stress levels decrease.

Etik Beyan

İstanbul Gedik University Scientific Research and Publication Ethics Committee, Session Date: 22.12.2023, Decision No: 2023/11.

Kaynakça

  • Adrianto, T., Ilmi, Z., & Heksarini, A. (2020.) Influence of Workload and Motivation on Employee Satisfaction and Performance of Pt Gema Soerya Samodra International Journal of Economics, Business and Accounting Research, 4(3), pp. 71-78. doi: 10.29040/ ijebar.v4i03.1290. google scholar
  • Akça, H. K. (2022). Bilgi Teknolojilerinde Proje Yönetim Metodolojilerini Bilişsel Egonomik Açıdan Değerlendirme. (Yüksek Lisans Tezi). Sakarya Üniversitesi Fen Bilimleri Enstitüsü, Sakarya. google scholar
  • Akça, M., Yavuz, M., & Küçükoğlu, M. T. (2020). Zihinsel iş Yükünün ölçümü: CarMen-Q ölçeğinin Türkçe'Ye UYarlaması [Measurement of mental workload: Adaptation of the CarMen-Q scale to Turkish]. Yaşar Üniversitesi E-Dergisi, 15(60), 675-691. google scholar
  • BraYfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of applied psychology, 35(5), 307. google scholar
  • BÜYÜköztürk, Ş., Kılıç-Çakmak, E., Akgün, Ö., Karadeniz, Ş., & Demirel, F. (2008). Bilimsel araştırma Yöntemleri [Scientific research method]. Ankara: Pegem Akademi YaYınevi. DOI 10.14527/9789944919289 google scholar
  • Chen, Y. C., Wu, F., Su, H., Weng, C., & Yu, W. (2024). Correlations of factors associated with job values, job stress and job satisfaction among hospital nursing assistants. Nursing Open, 11(7) doi:https://doi.org/10.1002/nop2.2222 google scholar
  • CrannY, C. j., Smith, C. P., & Stone, E. F. (1992). Job satisfaction: How people feel about their jobs and how it affects their performance. San Francisco: New Lexington Press. google scholar
  • Colquitt, j. A., Conlon, D. E., Wesson, M. j., Porter, C. O., & Ng, K. Y. (2001). justice at the millennium: a meta-analYtic review of 25 Years of organizational justice research. Journal of applied psychology, 86(3), 425. doi:10.1037/0021-9010.86.3.425 google scholar
  • Deci, E. L., & RYan, R. M. (2000). The" what" and" why" of goal pursuits: Human needs and the self-determination of behavior. Psycho-logical inquiry, 11(4), 227-268. https://doi.org/10.1207/S15327965PLI1104_01 google scholar
  • Efeoğlu, İ. E. (2006) İş-Aile Yaşam Çatışmasının İş Stresi, İş Doyumu ve Örgütsel Bağlılık Üzerindeki Etkileri: İlaç Sektöründe Bir Araştırma [The Effects of Work-Family Life Conflict on job Stress, job Satisfaction, and Organizational Commitment: A StudY in the Pharma-ceutical Industry]. (YaYımlanmamış Doktora Tezi). Çukurova Üniversitesi, SosYal Bilimler Enstitüsü, İşletme Anabilim Dalı. google scholar
  • Gede, R.I. (2018). Managing work family conflict and work stress through job satisfaction and its impact on employee performance. Jurnal Teknik Industri, 20(2), 127-134. https://doi.org/10.9744/jti.20.2.127-134 google scholar
  • George, D., & Mallery, P. (2019). IBM SPSS Statistics 26 Step by Step: A Simple Guide and Reference (16th ed.). Routledge. https://doi.org/ 10.4324/9780429056765 google scholar
  • Groenewegen, P. P., & Hutten, j. B. (1991). Workload and job satisfaction among general practitioners: a review of the literature. Social science & medicine, 32(10), 1111-1119. google scholar
  • Hackman, j. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theorY. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7 google scholar
  • Hackman, j. R., & Oldham, G. R. (1980), Work Redesign. Reading. Addison-Westley, Massachusetts. google scholar
  • Herzberg, F. (1966). Work and the Nature of Man. Cleveland: World Publishing Co. google scholar
  • Howard, j. L. & Frick, D. D. (1996). Effects of organizational restructure on emploYee satisfaction. Group and Organization Management, 21 (3), 278. google scholar
  • House, R. H., & Rizzo, j. R. (1972). Role conflict and ambiguity as critical variables in a model of organizational behavior. Organizational Behavior & Human Performance, 7(3), 467-505. doi:10.1016/0030-5073(72)90030-X google scholar
  • judge, T. A. & Klinger, R. (2008). job satisfaction: Subjective well-being at work. google scholar
  • judge, T. A., Piccolo, R. F., Podsakoff, N. P., Shaw, j. C. & Rich, B. L. (2010). The relationship between pay and job satisfaction: A meta-analysis of the literature. J Vocat Behav, 77(2), 157-167. https://doi.org/10.1016/j.jvb.2010.04.002 google scholar
  • Keser, A., & Ongen Bilir, K. B. (2019). İş Tatmini Ölçeğinin Türkçe Güvenilirlik ve Geçerlilik Çalışması [Turkish Reliability and Validity Study of the job Satisfaction Scale Kırklareli Üniversitesi Sosyal Bilimler Dergisi]. 3(3), 229-239. google scholar
  • Kirana, K. C., Lukitaningsih, A., & Londin, D. M. (2021). AnalYsis of the impact of workload and work Stress on job satisfaction with motivation as intervening variable. Jurnal Aplikasi Manajemen 19(4):791-803. google scholar
  • Kristensen, T. S., Hannerz, H., H0gh, A. & Borg, V. (2005). The Copenhagen PsYchosocial Questionnaire-a tool for the assessment and improvement of the psYchosocial work environment. Scand J Work Environ Health, 438-449. https://doi.org/10.5271/sjweh.948 google scholar
  • Locke, E. A. (1969). What is job satisfaction? Organizational Behavior and Human Performance, 4(4), 309-336. google scholar
  • Locke, E. A. (1976). The nature and cause of job satisfaction. Handbook of Industrial and Organizational Psychology. google scholar
  • Manalu, W. A., Lubis, Y., & Syaifuddin, S. (2022). Effect of Workload and Work Stress on Employee Performance through job Satisfaction as an Intervening Variable in the Rubber Plantation, Serdang II District, PT. Perkebunan Nusantara III. Enrichment : Journal of Management, 12(2), 1960-1970. https://doi.org/10.35335/enrichment.v12i2.508 google scholar
  • MacShane, S. L., & Von Glinow, M. A. Y. (2015). Organizational Behavior: Emerging Knowledge, Global Reality. Mc Graw-Hill. google scholar
  • MeYer, j. P., & Allen, N. j. (1997). Commitment in the workplace: Theory, research, and application. New York: Sage. google scholar
  • Mukesh, & Narwal, M. (2023). The effect of job stress and job satisfaction on job performance: A studY of college teaching fac-ulties. Pacific Business Review International, 16(5). https://www.proquest.com/scholarlY-journals/effect-job-stress-satisfaction-on-performance/docview/3108736356/se-2 google scholar
  • Nunnally, j. C. (1978). Psychometric Theory: 2d Ed. McGraw-Hill. google scholar
  • öztürk, M. A. & Erdem, M. (2020). Sınıf öğretmenlerinin iş Yükü algısı ile mesleki tükenmişlik düzeyleri arasındaki ilişki [The relationship between classroom teachers' workload perception and professional burnout levels]. Van Yüzüncü Yıl Üniversitesi Eğitim Fakültesi Dergisi, 17(1), 926-958. google scholar
  • Robbins, S. P. & judge, T. A. (2017). Organizational Behavior 17th Global Edition. Lego, Italy: Pearson. google scholar
  • Rubio-Valdehita, S., Löpez-Nûnez, M. I., Löpez-Higes, R., & Dîaz-Ramiro, E. M. (2017). Development of the CarMen-Q Questionnaire for mental workload assessment. Psicothema, 29(4), 570-576 google scholar
  • Schaufeli, W. B. & Bakker, A. B. (2004). job demands, job resources, and their relationship with burnout and engagement: A multi-sample studY. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(3), 293-315. https://doi.org/10.1002/job.248 google scholar
  • Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Sage publications. google scholar
  • Sverke, M., Hellgren, j. & Naswall, K. (2002). No securitY: a meta-analysis and review of job insecuritY and its consequences. Journal of occupational health psychology, 7(3), 242. https://doi.org/10.1037/1076-8998.7.3.242 google scholar
  • Tekingündüz, S., Top, M., & Seçkin, M. (2015). İş Tatmini, Performans, İş Stresi ve İşten Ayrılma Niyeti Arasındaki İlişkilerin İncelenmesi: Hastane Örneği [Examining the Relationships Between job Satisfaction, Performance, job Stress, and Intention to Leave: A Hospital Example]. Verimlilik Dergisi, (4), 39-64. google scholar
  • Wickens, C. D., Helton, W. S., Hollands, j. G., & Banbury, S. (2021). Engineering psychology and human performance. Routledge. google scholar
  • Witte, H. D. (1999). Job insecurity and psychological well-being: Review of the literature and exploration of some unresolved issues. Eu-ropean Journal of work and Organizational psychology, 8(2), 155-177. https://doi.org/10.1080/135943299398302 google scholar
  • Yukl, G. (2012). Leadership: What is it. Cases in Leadership (3rd. ed. pp. 1-42). Thousand OaKs, CA: Sage. google scholar

Yıl 2025, Sayı: 72, 59 - 79, 15.12.2025
https://doi.org/10.26650/JECS2025-1643981

Öz

Kaynakça

  • Adrianto, T., Ilmi, Z., & Heksarini, A. (2020.) Influence of Workload and Motivation on Employee Satisfaction and Performance of Pt Gema Soerya Samodra International Journal of Economics, Business and Accounting Research, 4(3), pp. 71-78. doi: 10.29040/ ijebar.v4i03.1290. google scholar
  • Akça, H. K. (2022). Bilgi Teknolojilerinde Proje Yönetim Metodolojilerini Bilişsel Egonomik Açıdan Değerlendirme. (Yüksek Lisans Tezi). Sakarya Üniversitesi Fen Bilimleri Enstitüsü, Sakarya. google scholar
  • Akça, M., Yavuz, M., & Küçükoğlu, M. T. (2020). Zihinsel iş Yükünün ölçümü: CarMen-Q ölçeğinin Türkçe'Ye UYarlaması [Measurement of mental workload: Adaptation of the CarMen-Q scale to Turkish]. Yaşar Üniversitesi E-Dergisi, 15(60), 675-691. google scholar
  • BraYfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of applied psychology, 35(5), 307. google scholar
  • BÜYÜköztürk, Ş., Kılıç-Çakmak, E., Akgün, Ö., Karadeniz, Ş., & Demirel, F. (2008). Bilimsel araştırma Yöntemleri [Scientific research method]. Ankara: Pegem Akademi YaYınevi. DOI 10.14527/9789944919289 google scholar
  • Chen, Y. C., Wu, F., Su, H., Weng, C., & Yu, W. (2024). Correlations of factors associated with job values, job stress and job satisfaction among hospital nursing assistants. Nursing Open, 11(7) doi:https://doi.org/10.1002/nop2.2222 google scholar
  • CrannY, C. j., Smith, C. P., & Stone, E. F. (1992). Job satisfaction: How people feel about their jobs and how it affects their performance. San Francisco: New Lexington Press. google scholar
  • Colquitt, j. A., Conlon, D. E., Wesson, M. j., Porter, C. O., & Ng, K. Y. (2001). justice at the millennium: a meta-analYtic review of 25 Years of organizational justice research. Journal of applied psychology, 86(3), 425. doi:10.1037/0021-9010.86.3.425 google scholar
  • Deci, E. L., & RYan, R. M. (2000). The" what" and" why" of goal pursuits: Human needs and the self-determination of behavior. Psycho-logical inquiry, 11(4), 227-268. https://doi.org/10.1207/S15327965PLI1104_01 google scholar
  • Efeoğlu, İ. E. (2006) İş-Aile Yaşam Çatışmasının İş Stresi, İş Doyumu ve Örgütsel Bağlılık Üzerindeki Etkileri: İlaç Sektöründe Bir Araştırma [The Effects of Work-Family Life Conflict on job Stress, job Satisfaction, and Organizational Commitment: A StudY in the Pharma-ceutical Industry]. (YaYımlanmamış Doktora Tezi). Çukurova Üniversitesi, SosYal Bilimler Enstitüsü, İşletme Anabilim Dalı. google scholar
  • Gede, R.I. (2018). Managing work family conflict and work stress through job satisfaction and its impact on employee performance. Jurnal Teknik Industri, 20(2), 127-134. https://doi.org/10.9744/jti.20.2.127-134 google scholar
  • George, D., & Mallery, P. (2019). IBM SPSS Statistics 26 Step by Step: A Simple Guide and Reference (16th ed.). Routledge. https://doi.org/ 10.4324/9780429056765 google scholar
  • Groenewegen, P. P., & Hutten, j. B. (1991). Workload and job satisfaction among general practitioners: a review of the literature. Social science & medicine, 32(10), 1111-1119. google scholar
  • Hackman, j. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theorY. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7 google scholar
  • Hackman, j. R., & Oldham, G. R. (1980), Work Redesign. Reading. Addison-Westley, Massachusetts. google scholar
  • Herzberg, F. (1966). Work and the Nature of Man. Cleveland: World Publishing Co. google scholar
  • Howard, j. L. & Frick, D. D. (1996). Effects of organizational restructure on emploYee satisfaction. Group and Organization Management, 21 (3), 278. google scholar
  • House, R. H., & Rizzo, j. R. (1972). Role conflict and ambiguity as critical variables in a model of organizational behavior. Organizational Behavior & Human Performance, 7(3), 467-505. doi:10.1016/0030-5073(72)90030-X google scholar
  • judge, T. A. & Klinger, R. (2008). job satisfaction: Subjective well-being at work. google scholar
  • judge, T. A., Piccolo, R. F., Podsakoff, N. P., Shaw, j. C. & Rich, B. L. (2010). The relationship between pay and job satisfaction: A meta-analysis of the literature. J Vocat Behav, 77(2), 157-167. https://doi.org/10.1016/j.jvb.2010.04.002 google scholar
  • Keser, A., & Ongen Bilir, K. B. (2019). İş Tatmini Ölçeğinin Türkçe Güvenilirlik ve Geçerlilik Çalışması [Turkish Reliability and Validity Study of the job Satisfaction Scale Kırklareli Üniversitesi Sosyal Bilimler Dergisi]. 3(3), 229-239. google scholar
  • Kirana, K. C., Lukitaningsih, A., & Londin, D. M. (2021). AnalYsis of the impact of workload and work Stress on job satisfaction with motivation as intervening variable. Jurnal Aplikasi Manajemen 19(4):791-803. google scholar
  • Kristensen, T. S., Hannerz, H., H0gh, A. & Borg, V. (2005). The Copenhagen PsYchosocial Questionnaire-a tool for the assessment and improvement of the psYchosocial work environment. Scand J Work Environ Health, 438-449. https://doi.org/10.5271/sjweh.948 google scholar
  • Locke, E. A. (1969). What is job satisfaction? Organizational Behavior and Human Performance, 4(4), 309-336. google scholar
  • Locke, E. A. (1976). The nature and cause of job satisfaction. Handbook of Industrial and Organizational Psychology. google scholar
  • Manalu, W. A., Lubis, Y., & Syaifuddin, S. (2022). Effect of Workload and Work Stress on Employee Performance through job Satisfaction as an Intervening Variable in the Rubber Plantation, Serdang II District, PT. Perkebunan Nusantara III. Enrichment : Journal of Management, 12(2), 1960-1970. https://doi.org/10.35335/enrichment.v12i2.508 google scholar
  • MacShane, S. L., & Von Glinow, M. A. Y. (2015). Organizational Behavior: Emerging Knowledge, Global Reality. Mc Graw-Hill. google scholar
  • MeYer, j. P., & Allen, N. j. (1997). Commitment in the workplace: Theory, research, and application. New York: Sage. google scholar
  • Mukesh, & Narwal, M. (2023). The effect of job stress and job satisfaction on job performance: A studY of college teaching fac-ulties. Pacific Business Review International, 16(5). https://www.proquest.com/scholarlY-journals/effect-job-stress-satisfaction-on-performance/docview/3108736356/se-2 google scholar
  • Nunnally, j. C. (1978). Psychometric Theory: 2d Ed. McGraw-Hill. google scholar
  • öztürk, M. A. & Erdem, M. (2020). Sınıf öğretmenlerinin iş Yükü algısı ile mesleki tükenmişlik düzeyleri arasındaki ilişki [The relationship between classroom teachers' workload perception and professional burnout levels]. Van Yüzüncü Yıl Üniversitesi Eğitim Fakültesi Dergisi, 17(1), 926-958. google scholar
  • Robbins, S. P. & judge, T. A. (2017). Organizational Behavior 17th Global Edition. Lego, Italy: Pearson. google scholar
  • Rubio-Valdehita, S., Löpez-Nûnez, M. I., Löpez-Higes, R., & Dîaz-Ramiro, E. M. (2017). Development of the CarMen-Q Questionnaire for mental workload assessment. Psicothema, 29(4), 570-576 google scholar
  • Schaufeli, W. B. & Bakker, A. B. (2004). job demands, job resources, and their relationship with burnout and engagement: A multi-sample studY. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(3), 293-315. https://doi.org/10.1002/job.248 google scholar
  • Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Sage publications. google scholar
  • Sverke, M., Hellgren, j. & Naswall, K. (2002). No securitY: a meta-analysis and review of job insecuritY and its consequences. Journal of occupational health psychology, 7(3), 242. https://doi.org/10.1037/1076-8998.7.3.242 google scholar
  • Tekingündüz, S., Top, M., & Seçkin, M. (2015). İş Tatmini, Performans, İş Stresi ve İşten Ayrılma Niyeti Arasındaki İlişkilerin İncelenmesi: Hastane Örneği [Examining the Relationships Between job Satisfaction, Performance, job Stress, and Intention to Leave: A Hospital Example]. Verimlilik Dergisi, (4), 39-64. google scholar
  • Wickens, C. D., Helton, W. S., Hollands, j. G., & Banbury, S. (2021). Engineering psychology and human performance. Routledge. google scholar
  • Witte, H. D. (1999). Job insecurity and psychological well-being: Review of the literature and exploration of some unresolved issues. Eu-ropean Journal of work and Organizational psychology, 8(2), 155-177. https://doi.org/10.1080/135943299398302 google scholar
  • Yukl, G. (2012). Leadership: What is it. Cases in Leadership (3rd. ed. pp. 1-42). Thousand OaKs, CA: Sage. google scholar
Toplam 40 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Çalışma Sosyolojisi
Bölüm Araştırma Makalesi
Yazarlar

Hüsre Gizem Akalp 0000-0001-7412-9112

Ahmet Erkasap 0000-0002-6239-1700

Gönderilme Tarihi 20 Şubat 2025
Kabul Tarihi 28 Haziran 2025
Yayımlanma Tarihi 15 Aralık 2025
Yayımlandığı Sayı Yıl 2025 Sayı: 72

Kaynak Göster

APA Akalp, H. G., & Erkasap, A. (2025). Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts. Journal of Economy Culture and Society(72), 59-79. https://doi.org/10.26650/JECS2025-1643981
AMA Akalp HG, Erkasap A. Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts. Journal of Economy Culture and Society. Aralık 2025;(72):59-79. doi:10.26650/JECS2025-1643981
Chicago Akalp, Hüsre Gizem, ve Ahmet Erkasap. “Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts”. Journal of Economy Culture and Society, sy. 72 (Aralık 2025): 59-79. https://doi.org/10.26650/JECS2025-1643981.
EndNote Akalp HG, Erkasap A (01 Aralık 2025) Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts. Journal of Economy Culture and Society 72 59–79.
IEEE H. G. Akalp ve A. Erkasap, “Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts”, Journal of Economy Culture and Society, sy. 72, ss. 59–79, Aralık2025, doi: 10.26650/JECS2025-1643981.
ISNAD Akalp, Hüsre Gizem - Erkasap, Ahmet. “Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts”. Journal of Economy Culture and Society 72 (Aralık2025), 59-79. https://doi.org/10.26650/JECS2025-1643981.
JAMA Akalp HG, Erkasap A. Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts. Journal of Economy Culture and Society. 2025;:59–79.
MLA Akalp, Hüsre Gizem ve Ahmet Erkasap. “Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts”. Journal of Economy Culture and Society, sy. 72, 2025, ss. 59-79, doi:10.26650/JECS2025-1643981.
Vancouver Akalp HG, Erkasap A. Impact of Mental Workload on Job Satisfaction and Job Stress: A Study on Occupational Safety Experts. Journal of Economy Culture and Society. 2025(72):59-7.