HAVA TRAFİK KONTROLÖR PERFORMANSI: BİR ALAN ARAŞTIRMASI

Öz

Havacılık sektörü tüm dünyada olduğu gibi ülkemizde de hızlı bir gelişme göstermektedir. Hava trafik sayılarının artması ile birlikte uçuş operasyonlarını yöneten hava trafik kontrolörlerinin performansı daha önemli hale gelmektedir. Hava trafik operasyonlarının emniyetli ve hızlı bir şekilde gerçekleştirilmesi hava trafik kontrolör performansı ile ilişkilidir. Hava trafik kontrolör performansı; bireysel, operasyonel, çevresel, teknoloji kullanımı ile ilişkili faktörlerden etkilenebilmektedir. Bu çalışmada ülkemizin trafik sayısı bakımından en büyük beş meydanında çalışan hava trafik kontrolörlerinin performansı üzerinde etkili olan faktörlerin ortaya çıkarılması amaçlanmıştır. Araştırma modelinin oluşturulmasında literatürde yer alan çalışmalardan yararlanılmıştır.  Araştırma sonuçlarına göre, havalimanı yeri, çalışma koşulları ve bilgi teknolojilerinin kontrolör performansı üzerinde belirleyici olduğu sonucuna ulaşılmıştır.  

Anahtar Kelimeler

• Havalimanı Yeri,Çalışma Koşulları,Bilgi Teknolojileri,Hava Trafik Kontrolörü

AIR TRAFFIC CONTROLLER PERFORMANCE: A FIELD STUDY

Abstract

Aviation industry has rapidly developed in our country like the worldwide. Related with the enhancement of air traffic numbers, air traffic controllers’ performance gets more importance. Sustainability of air traffic operations safety and security is related with air traffic controllers’ performance. Air traffic controller performance may be affected by the operational, environmental and technological  factors.  In this study, it is aimed to reveal out the performance factors of air traffic controllers who work in the top five airports in Turkey. It is also used related literature to generate the research model. According to the results of the study, it is found that airport site, working conditions and usage of informantion technologies have impact on air traffic controller performance. 

Keywords

• Airport Site,Working Conditions,Information Technologies,Air traffic Controllers

Kaynakça

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