PERSONNEL SELECTION BASED ON INTEGRATED MULTI-CRITERIA DECISION MAKING TECHNIQUES

Yıl 2019, Cilt: 31 Sayı: 2, 163 - 178, 30.06.2019

Ayşe Ecenaz Demirci Hüseyin Selçuk Kılıç

https://doi.org/10.7240/jeps.505970

Cited By: 7

Öz

Personnel selection is the most important process in human resources
management discipline since a right selection contributes to other human
resources management functions directly. An effective match indicates the
quality of human resources department in an establishment. The process of
selecting the most matching personnel is regarded as a ‘Multi Criteria Decision
Making’ problem because of various criteria (qualitative and quantitative) for
specific business positions. Hence, ‘Multi Criteria Decision Making’ techniques
are very suitable to solve recruitment problems via finding the optimal
candidate for a job position. This paper proposes a model that includes
Decision Making Trial and Evaluation Laboratory (DEMATEL), Analytical Network
Process (ANP) and Elimination and Choice Expressing the Reality (ELECTRE) tools
for the first time to overcome this problem. In the first step of the
methodology, network relations of the job criteria are identified by DEMATEL
method. Afterwards, the network relations are used as inputs in the ANP process
and the importance weights of the job criteria are obtained via ANP method.
Finally, ELECTRE method is implemented to rank the applicants. In all the
steps, expert opinions are utilized and the integrated methodology is implemented
in a corporation to show its applicability. Therefore, this study contributes
to the literature both theoretically and practically.

Anahtar Kelimeler

Personnel selection, DEMATEL, ANP, ELECTRE

ENTEGRE ÇOK KRİTERLİ KARAR VERME TEKNİKLERİNE DAYALI PERSONEL SEÇİMİ

Öz

Personel seçimi, doğru bir şekilde yapıldığında, diğer insan kaynakları
fonksiyonlarına da katkı sağlayan insan kaynakları yönetim disiplininin önemli
bir sürecidir. Uygun personel seçimleri bir işletmenin insan kaynakları bölümünün
kalitesini de göstermektedir. Belirli iş pozisyonları için yapılan personel
seçimi gerek nicel gerekse de nitel ölçütler içermesinden dolayı "Çok
Kriterli Karar Verme" problemi olarak değerlendirilmektedir. Bu bağlamda,
"Çok Kriterli Karar Verme" teknikleri en iyi adayın belirlenmesi
noktasında uygun çözümler üretebilmektedir. Bu çalışmada DEMATEL, ANP ve
ELECTRE tekniklerinin ilk defa bir arada kullanıldıkları bir metot
önerilmektedir. Önerilen metodun ilk adımında personel seçim ölçütleri
arasındaki ağ ilişkileri DEMATEL metodu ile belirlenmektedir. Sonrasında, ağ
ilişkileri ANP sürecinde girdi olarak kullanılmakta ve ölçüt önem ağırlıkları
bulunmaktadır. En son olarak da ELECTRE metodu başvuran adayları sıralamak da
kullanılmaktadır. Bütün adımlar da uzman görüşleri alınmış ve önerilen metodun
geçerliliğinin gösterilmesi için bir işletmede uygulama yapılmıştır. Böylece,
bu çalışma ile literatüre gerek teorik gerekse de pratik katkı sağlanmaktadır.

Anahtar Kelimeler

PERSONEL SEÇİMİ, DEMATEL, ANP, ELECTRE

Kaynakça

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