Sağlık Sektörü Çalışanlarında Sorumluluk Duygusu ve İçsel İş Tatmini: Duygu Düzenleme ve İşyeri Şiddetinin Düzenleyici Rollerinin İncelenmesi

Öz

İçsel iş tatmini, sağlık çalışanları için zorlu koşullarda insanla iç içe olmaları nedeniyle önem taşımaktadır. Bu çalışma, duygu düzenleme ve işyerindeki şiddeti dikkate alarak sorumluluk duygusunun çalışanların içsel iş tatmini üzerindeki etkisini araştırmayı amaçlamaktadır. Ayrıca duygu düzenleme, sağlık çalışanlarının kaotik olaylara en iyi şekilde tepki verebilmesi için yaşamsal bir etmen olup, Türkiye'de işyerinde şiddet yaygın bir olgudur. Bu çalışma, sorumluluk duygusu ile içsel iş tatmini arasındaki ilişkide duygu düzenleme ve işyerinde şiddetin düzenleyici rollerini araştırmaktadır. İstanbul'daki 381 sağlık çalışanından elde edilen veriler, SPSS Process Macro programı kullanılarak analiz edilmiştir. Sonuçlar, sorumluluk duygusunun içsel iş tatminini etkilediğini ve duygu düzenlemenin ile işyeri şiddetine maruz kalmanın bu ilişkiyi düzenlediğini göstermektedir. Bu çalışma, sağlık kuruluşlarındaki politika yapıcılara, insan kaynakları uzmanlarına ve yöneticilere işyeri şiddetini yönetmede rehberlik sağlayabilecektir.

Anahtar Kelimeler

• Sorumluluk Duygusu
• İçsel İş Tatmini
• Duygu Düzenleme
• İşyeri Şiddeti

Sense of Responsibility and Intrinsic Job Satisfaction in Healthcare Employees: Exploring the Moderator Roles of Emotion Regulation and Workplace Violence

Öz

Intrinsic job satisfaction is crucial for healthcare employees due to their involvement with individuals in extreme conditions. This study explores how responsibility, the trait of being accountable for outcomes, influences intrinsic job satisfaction, considering emotion regulation and workplace violence. Also, emotion regulation helps healthcare employees respond optimally in chaotic events, while workplace violence is prevalent in Turkey. The study investigates the moderating roles of emotion regulation and workplace violence in the relationship between responsibility and intrinsic job satisfaction. Using SPSS Process Macro, data from 381 healthcare employees in Istanbul were analyzed. Results indicate that responsibility affects intrinsic job satisfaction, moderated by emotion regulation and workplace violence frequency and type. This study offers insights for policymakers and healthcare managers.

Anahtar Kelimeler

• Sense of responsibility
• intrinsic job satisfaction
• emotion regulation
• workplace violence

Kaynakça

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