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The Instrumental Role of Leader-Members Exchange in The Effect of Service Leadership on Emotional Commıtment: A Research on Rubber and Plastıc Products Manufacturing Sector Employees

Yıl 2023, Cilt: 8 Sayı: 2, 400 - 415, 30.12.2023

Hüseyin Karagöz

Öz

The aim of this study is to determine the mediating role of leader-member interaction in the effect of servant leadership on affective commitment. In this context, 208 employees in enterprises manufacturing rubber and plastic products operating in Karaman province were selected as a sample in the study, and data were collected from the relevant sample by face-to-face survey technique. Servant leadership scale (7 questions), emotional commitment scale (6 questions), and leader-member interaction scale (7 questions) were used as data collection tools in the study. The data collected from the relevant sample were analyzed by the Smart PLS 3 (PLS-SEM) program. According to the results of the analysis, servant leadership positively affects the leader-member interaction. In addition, leader-member interaction positively affects emotional commitment. Finally, the partial mediation effect of leader-member interaction was determined in the effect of servant leadership on affective commitment.

Anahtar Kelimeler

Servant Leadership Emotional Commitment Leader-Member Exchange

Kaynakça

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Hizmetkâr Liderliğin Duygusal Bağlılık Üzerindeki Etkisinde Lider-Üye Etkileşiminin Aracı Rolü: Kauçuk ve Plastik Ürünlerin İmalatı Sektörü Çalışanları Üzerinde Bir Araştırma

Yıl 2023, Cilt: 8 Sayı: 2, 400 - 415, 30.12.2023

Hüseyin Karagöz

Öz

Bu çalışmanın amacı hizmetkâr liderliğin (HL) duygusal bağlılığa (DB) etkisinde lider-üye etkileşiminin (LÜE) aracılık rolünü tespit etmektir. Bu bağlamda çalışmada örneklem olarak Karaman’da faaliyet gösteren kauçuk ve plastik ürünleri üreten işletmelerdeki 208 çalışan seçilmiş, ilgili örneklemden yüz yüze anket tekniği ile veriler toplanmıştır. Çalışmada veri toplama aracı olarak, hizmetkâr liderlik ölçeği (7 soru), duygusal bağlılık ölçeği (6 soru) ve lider-üye etkileşimi ölçeği (7 soru) kullanılmıştır. İlgili örneklemden toplanan veriler, Smart PLS 3 (PLS-SEM) programı vasıtasıyla analiz edilmiştir. Analiz sonuçlarına göre hizmetkâr liderlik, lider-üye etkileşimini pozitif yönde etkilemektedir. Buna ek olarak lider-üye etkileşimi, duygusal bağlılığı pozitif yönde etkilemektedir. Son olarak hizmetkâr liderliğin, duygusal bağlılığa etkisinde lider-üye etkileşiminin kısmi aracılık etkisi bulgulanmıştır.

Anahtar Kelimeler

Hizmetkâr Liderlik Duygusal Bağlılık Lider-Üye Etkileşimi

Kaynakça

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  • Tetteh, S., Wu, C., Opata, C. N., Asirifua Agyapong, G. N. Y., Amoako, R., & Osei-Kusi, F. (2020). Perceived Organisational Support, Job Stress, And Turnover İntention: The Moderation Of Affective Commitments. J. Psychol. Afr. 30, 9–16.
  • Tremblay, M., Parent-Rocheleau, X., & Sajadi, P. (2022). Are Leaders And Followers Receiving What They Give? A Long-Term Examination Of The Reciprocal Relationship Between Relative LMX And Relative OCB-Helping. J. Leadersh. Org. Stud. 29, 359–371.
  • Uğurluoğlu, Ö., Köse, S. D., & Köse, T. (2016). Sağlık Çalışanlarının Hizmetkâr Liderlik Algılarının Lider-Üye Etkileşimi Ve Örgütsel Güven Üzerindeki Etkisi. Türkiye Sosyal Araştırmalar Dergisi, 19(2), 239-262.
  • Usadolo, S. E., Usadolo, Q. E., & Edigin, J. (2022). The Role of Communication Satisfaction in the Relationship between Leader-Member Exchange and Teachers’ Affective Commitment. African Journal of Inter/Multidisciplinary Studies, 4(1), 350-361.
  • Van Dierendonck, D. (2011). Servant Leadership: A Review And Syntheses. Journal of Management, 27(4), 1228–1261.
  • van Dierendonck, D. (2011). Servant Leadership: A Review And Synthesis. Journal of Management, 37(4), 1228–1261.
  • Vernanda, A. D. (2022). The Effect of Leader Member Exchange (LMX) and Team Member Exchange (TMX) on Employee Performance Through Affective Commitment at PT Perkebunan Nusantara X. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(1), 539-556.
  • Yalap, O., Sobacı, F., Baygın, E., & Ünüvar, H. (2021). İş Becerikliliği, Duygusal Bağlılık Ve Örgüt Temelli Öz Saygının Lider-Üye Etkileşimi Kapsamında İncelenmesi. İşletme Araştırmaları Dergisi, 13(2), 1647-1665.
  • Yıldız, B. (2016). Hizmetkâr Liderlik Algısının Lider-Üye Etkileşimi Üzerindeki Etkisi: Kamu Sektörü Çalışanları Üzerine Bir Araştırma. Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 7(14), 499-517.
  • Yukl, G., O'Donnell, M., & Taber, T. (2009). Influence Of Leader Behaviors On The Leader-Member Exchange Relationship. Journal of Managerial Psychology, 24(4), 289-299.
  • Yukl, G., O'Donnell, M., & Taber, T. (2009). Influence Of Leader Behaviors On The Leader‐Member Exchange Relationship. Journal Of Managerial Psychology, 24(4), 289-299.
  • Zarei, M., Supphellen, M., & Bagozzi, R. P. (2022). Servant Leadership İn Marketing: A Critical Review And A Model Of Creativity-Effects. Journal of Business Research, 153, 172-184.
  • Zatzick, C. D., Deery, S. J., & Iverson, R. D. (2015). Understanding The Determinants of Who Gets Laid Off: Does Affectıve Organizational Commitment Matter? Human Resource Management, 54(6), 877–891.
  • Zhao, T., Li, H., Zheng, L., & Zhang, Y. (2023). How Dispositional Gratitude Shapes Employee Well-being and Organizational Commitment: The Mediating Roles of Leader-Member Exchange and Coworker Exchange. Journal of Career Assessment, 31(1), 149-171. https://www.surveysystem.com/sscalc.htm , Erişim Tarihi: 02.07.2023.
Toplam 127 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Liderlik
Bölüm Araştırma Makalesi
Yazarlar

Hüseyin Karagöz 0000-0003-4981-8156

Erken Görünüm Tarihi 24 Ekim 2023
Yayımlanma Tarihi 30 Aralık 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 8 Sayı: 2

Kaynak Göster

APA Karagöz, H. (2023). Hizmetkâr Liderliğin Duygusal Bağlılık Üzerindeki Etkisinde Lider-Üye Etkileşiminin Aracı Rolü: Kauçuk ve Plastik Ürünlerin İmalatı Sektörü Çalışanları Üzerinde Bir Araştırma. JOEEP: Journal of Emerging Economies and Policy, 8(2), 400-415.
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