Bibliometric Review on use of Technology in Hospitality and Tourism: A Retrospektif Review and Future Directions

Öz

This study aims to systematic evaluate studies on the use of technology in hospitality and tourism. In this respect, it aims to provide future directions for studies on the use of technology in hospitality and tourism with a retrospective approach. The research is exploratory and uses bibliometric analysis to reveal the structure of technology-based scientific studies in hospitality and tourism. Data were obtained by coding “technology” and “hospitality and tourism” and a total of 1316 studies were examined in terms of structure and content. The WOS database and the VOSviewer program were used to analyze the data. The history of studies on the use of technology in hospitality and tourism is parallel to the developments in technology. The journals in which publications are published are those with high impact factors, and the most cited authors are those with high h-indexes. Although Paper 1316 provides, it is limited to the WOS database. Current studies about topic focus on artificial intelligence-related topics such as robotics, smart tourism, augmented reality and big data. Similar topics can be studied in future studies. Similar studies in literature on the subject are generally associated with a specific technology topic. Since this study deals with technology in general, it provides a retrospective on the subject in a general framework and offers future directions for studies.

Anahtar Kelimeler

• Tourism Technology
• Hospitality and Tourism
• Bibliometric Analysis

Misafirperverlik ve Turizmde Teknoloji Kullanımına İlişkin Bibliyometrik İnceleme: Retrospektif Bir İnceleme ve Gelecekteki Yönelimler

Öz

Bu çalışma, misafirperverlik ve turizmde teknoloji kullanımına ilişkin çalışmaları sistematik olarak değerlendirmeyi amaçlamaktadır. Bu bağlamda, misafirperverlik ve turizmde teknoloji kullanımına ilişkin çalışmalar için retrospektif bir yaklaşımla gelecekteki yönlendirmeleri sağlamayı amaçlamaktadır. Araştırma keşfedici niteliktedir ve misafirperverlik ve turizmde teknoloji tabanlı bilimsel çalışmaların yapısını ortaya çıkarmak için bibliyometrik analiz kullanmaktadır. Veriler “teknoloji” ve “misafirperverlik ve turizm” kodlanarak elde edilmiş ve toplam 1316 çalışma yapı ve içerik açısından incelenmiştir. Verilerin analizinde WOS veri tabanı ve VOSviewer programı kullanılmıştır. Misafirperverlik ve turizmde teknoloji kullanımına ilişkin çalışmaların geçmişi, teknoloji alanındaki gelişmelere paraleldir. Yayınların yayınlandığı dergiler yüksek etki faktörüne sahip olanlardır ve en çok atıf alan yazarlar yüksek h-indekslerine sahip olanlardır. Paper 1316 sağlamasına rağmen WOS veri tabanı ile sınırlıdır. Konuyla ilgili güncel çalışmalar robotik, akıllı turizm, artırılmış gerçeklik ve büyük veri gibi yapay zeka ile ilgili konulara odaklanmaktadır. Gelecekteki çalışmalarda benzer konular incelenebilir. Konuyla ilgili literatürdeki benzer çalışmalar genellikle belirli bir teknoloji konusuyla ilişkilendirilir. Bu çalışma genel olarak teknolojiyle ilgilendiğinden, konuya genel bir çerçevede retrospektif bir bakış sağlar ve çalışmalar için gelecek perspektifi sunar.

Anahtar Kelimeler

• Turizm Teknolojisi
• Misafirperverlik ve Turizm
• Bibliometrik Analiz

Kaynakça

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