Analysis of the Effect of Supplier Quality Management on Performance by Structural Equation Model

Öz

In this study it is investigated the relations between supplier quality management, product design, process management, quality data and reporting. In addition, the effects of these factors on product and process innovation performance are examined. For this purpose, the Istanbul Chamber of Industry declared 1000 as Turkey's first industrial company in 2015 has been identified as the universe of research. The data obtained by the questionnaire method from 203 firms were analyzed by the structural equation model. As a result of the analysis, it was found that suppliers' quality management significantly affected the process management, product design, quality data and reporting positively. Product design and quality data and reporting have been found to significantly influence product innovation performance in the positive direction. The result is that process management significantly impacts process innovation performance. 

Anahtar Kelimeler

• Qualty management,Innovation performance,Firm performance

Tedarikçi Kalite Yönetiminin Performans Üzerindeki Etkisinin Yapısal Eşitlik Modeli İle Analizi

Öz

Bu çalışmada tedarikçi kalite yönetimi, ürün dizaynı, proses yönetimi ile kalite verisi ve raporlamanın birbirleri arasındaki ilişkiler araştırılmıştır. Ayrıca bu faktörlerin ürün ve proses inovasyon performansı üzerindeki etkisi incelenmiştir. Bu amaçla İstanbul Sanayi Odası’nın 2015 yılında ilan ettiği Türkiye’nin ilk 1000 sanayi firması araştırmanın ana kütlesi olarak belirlenmiştir. 203 firmadan anket yöntemi ile elde edilen veriler yapısal eşitlik modeli ile analiz edilmiştir. Analiz neticesinde tedarikçi kalite yönetiminin proses yönetimi, ürün dizaynı ile kalite verisi ve raporlamayı pozitif yönde anlamlı olarak etkilediği bulgusuna ulaşılmıştır. Ürün dizaynı ile kalite verisi ve raporlamanın ürün inovasyon performansını pozitif yönde anlamlı olarak etkilediği tespit edilmiştir. Proses yönetiminin proses inovasyon performansını anlamlı olarak etkilediği sonucu elde edilmiştir. 

Anahtar Kelimeler

• Kalite yönetimi,İnovasyon performansı,Firma performansı

Kaynakça

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