Sürdürülebilir Dengelenmiş Kurum Karnesi ile Depo Performans Ölçümü

Öz

Günümüzde başarılı depo yönetimi işletmelerin rekabet avantajı elde edebilmesi için önemli bir unsurdur. Depo yönetiminin başarılı bir şekilde uygulanması için işletmelerin mevcut depolarının durumlarını analiz etmeleri, başarılı ve başarısız oldukları noktaları belirlemeleri gerekir. Performans ölçümü işletmelerin mevcut durumlarını değerlendirip, uygulama sonucuna göre gerekli aksiyonlar almalarına yardımcı olacaktır. Depoların performans ölçümünün yapılması ve sonuçların dikkate alınması işletmelerin daha iyi bir performansa ulaşmasını sağlayacaktır. Bu noktada işletmeler performanslarını ölçmek ve var olan performans ölçüm yöntemlerini geliştirmek amacıyla çeşitli yöntemler kullanmaktadırlar. Bu yöntemlerin sonucunda işletmeler performanslarını değerlendirerek eksik yönlerini belirler ve bu doğrultuda gerekli aksiyonları alırlar. Bu değerlendirmeler işletmelerin daha verimli çalışmalarına ve rekabet ortamında sürdürülebilir olmalarına katkı sağlayacaktır. Bu çalışmada bir lojistik firmasının üç deposunun performans ölçümü yapılmıştır. Depoların performansları geçmiş yıllara ait performanslarıyla kıyaslanmıştır. Çalışmada sürdürülebilir dengelenmiş kurum karnesi kullanılmış olup bu yöntemde belirlenen boyutlar toplum, çevre ve ekonomi boyutlarını birlikte ele almaktadır. Bulanık AHP yöntemiyle sürdürülebilir dengelenmiş kurum karnesi boyutlarının önem ağırlıkları belirlenmiştir. EDAS yöntemiyle uygulama yapılarak depolar performanslarına göre sıralanmıştır. Uygulama sonucunda değerlendirmeler yapılarak depoların geliştirilmesi gereken yönleri hakkında öneriler sunulmuştur.

Anahtar Kelimeler

• Depo Performans
• Sürdürülebilirlik
• Dengelenmiş kurum karnesi
• Bulanık AHP
• EDAS

Etik Beyan

Bu makale, İstanbul Üniversitesi Sosyal Bilimler Enstitüsü Üretim Yönetimi Tezli Yüksek Lisans programı bünyesinde hazırlanan Yüksek Lisans tezinden üretilmiştir.

Warehouse Performance Measurement with Sustainable Balanced Scorecard

Öz

Today, successful warehouse management is an important factor in the competitive advantage of organizations. In order to ensure successful warehouse management, businesses need to analyze their current situation and identify their successful and unsuccessful points. Performance measurement will help businesses evaluate their current situation and take the necessary actions according to the results of the implementation. Measuring the performance of the warehouses and considering the results will enable businesses to achieve a better performance. At this point, businesses use various methods to measure their performance and improve existing performance measurement methods. As a result of these methods, businesses evaluate their performance, identify their deficiencies and take the necessary actions in this direction. These evaluations will contribute to the more efficient work of enterprises and their sustainability in a competitive environment. In this study, the performance measurement of three warehouses of a logistics company was studied. The performances of the warehouses were compared with the performances of the previous years. Sustainable balanced scorecard was used in the study and the dimensions determined in this method deal with the society, environment and economy dimensions together. In the next step, the Fuzzy AHP method was used. The importance weights of the sustainable balanced scorecard dimensions were determined by the fuzzy AHP method. By applying the EDAS method, the warehouses are ranked according to their performance. As a result of the study, evaluations were made and suggestions were made about the aspects of the warehouses that should be developed.

Anahtar Kelimeler

• Warehouse performance
• Sustainability
• Balanced Scorecard
• Fuzzy AHP
• EDAS

Kaynakça

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